I just wanted to mention an extremely frustrating experience I've just had with a certain cover designer by the name of Ronnell D. Porter.
I do this not as any kind of smear campaign, but in the hope that any authors or publishers that intend to use a cover designer, think twice about their options before employing the skills of this particular gentleman.
I will say that Ronnell is a skilled cover designer, I will not take that away from him. However, as for his business and communication 'skills', I have never experienced such a lack of professionalism and communication in my entire life.
So, if you want a cover designed, this is just a friendly reminder that you should think twice before using Mr. Porter.
Here is a brief breakdown of my experience:
17th July - $250.00 paid upfront (paying in full was a mistake).
17th July - Ronnell immediately replies thanking me for payment and saying he'll have something to show me very soon. Things are looking good!
20th July - I'm very keen and excited. I ask Ronnell how the brain storming is coming along. - No reply.
6th August - Sometime between the 20th of July and the 6th of August, I send a message to Ronnell via his website (to which he does not reply). This message sent on the 6th was to explain that to him and to ask whether he received the message.
8th August - Ronnell replies and says I should have something by the next evening.
9th August - As promised, Ronnell delivers a proof of the cover. It looks great! However, there is one problem with it. The character in the foreground is holding the incorrect weapon (for any weapon guys out there, the character was holding an MP-10, not an M-4).
10th August - I thank Ronnell for the proof, and ask him to change the weapon. - No reply.
22nd August - I ask Ronnell if he received my last email.
23rd August - Ronnell replies asking me to forward him the email as he does not remember seeing it. I oblige.
31st August - I ask Ronnell if he has received the email. - No reply.
7th September - I ask Ronnell if he has received the email. - No reply.
13th September - I ask Ronnell if he has received the email. - No reply.
22nd September - I ask Ronnell if he has received the email. - No reply.
24th September - I write to Ronnell explaining that he has 1 week to deliver the completed cover. - He does not reply.
2nd October - Here in Australia it is a Tuesday. The 1st of October (the cut off date) was yesterday, however we are ahead of the USA, so I wanted to give him a fair chance to respond. So far Ronnell has not replied. Nor do I expect him to.
I have asked for a full refund of my money, which I do not expect to receive, as I do not feel Ronnell D. Porter is a particularly honourable or trustworthy character.
So, please think twice before you engage with Mr. Porter. I do not want any of you to experience what I have been through over a period of close to three months.
That said, however, if I receive the completed product, or a full refund, then this post will be deleted from this forum (and the other forums to which it has been posted).