I woke up this morning to find something absolutely crushing. My new book, Lockout, was absolutely killing the B&N charts. For the last 24 hours, it was #5 in their whole store, and on their front page.
I noticed something weird with book one, Locked. Sales for it spiked pretty dramatically when book two came out. It was sitting around #300-400, but it gradually began to rise. Except, once it hit #126, it stopped. And it held that position for over 24 hours. Never moving, never going up or down by even one place, despite the fact that it was moving a ton of books. I have multiple screenshots of it sitting in that exact position, while everything else shifts around it.
Then, sometime during the night, it happened. I woke up just now to find Lockout has gone from #5 in their whole store, to #126. They aren't even being clever about it. Locked is now at #127. They're both just sitting there pinned next to one another. There's no way in hell the book went from #5 to #126 in eight hours organically.
This has annihilated my sales. I could pretty much cry right now. I don't know how to fix it, and even if I do, that epic momentum is gone. I've sent emails, but who the hell knows what the result will be.
EDIT: A link to prove the point:http://www.barnesandnoble.com/s?dref=2207&fmt=ebook&size=30&sort=SA&startat=121&store=ebook&view=grid
What do you think the chances are that both books are literally right next to one another in the overall rankings organically?
I have a ton of screenshots of Locked occupying exactly the same position. I also have screenshots from less than 12 hours ago of Lockout at #5 in the store.