Author Topic: So, how do you handle a bad review?  (Read 4709 times)  

Offline Wayne Stinnett

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So, how do you handle a bad review?
« on: February 05, 2014, 07:13:02 PM »
By bad, I mean horrible. Both of my books have a combined 43 reviews, 35 five star, 6 four star and 1 three star. Then out of nowhere I get a 1 star review. No mention of poor character development, poor grammar, poor punctuation, poor spelling, or unbelievable plot and characters. No, he thought it didn't have enough action in the first three chapters he read before returning it.
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Offline JV

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Re: So, how do you handle a bad review?
« Reply #1 on: February 05, 2014, 07:15:29 PM »
How do I handle it? Usually, I laugh, especially my last one, "Progressive agenda wrapped in zombie blanket". I immediately shared it with friends. Gave me a good 24 hours of spontaneous chuckling.

Offline Kevis Hendrickson

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Re: So, how do you handle a bad review?
« Reply #2 on: February 05, 2014, 07:17:30 PM »
I think reviews are fair game. I want readers to express their opinions of my books so other readers can decide whether or not they're for them. Of course, I dislike ever hearing that someone did not enjoy reading one of my books. But that comes with the territory. In my case, I've had readers one star my books because they didn't like my character's hair color all the way to the fact that I used testimonials in the opening pages of my sample. As I said, it's all fair game and I'd rather hear from readers, than not. I won't always like what they have to say, but I want to hear from them nonetheless.

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Offline Jay Allan

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Re: So, how do you handle a bad review?
« Reply #3 on: February 05, 2014, 07:18:21 PM »
You read it, decide if the criticisms are valid.  If they are, you try to consider them next time.  If they are not, you ignore them.

I can't stress strongly enough that you have to detach emotionally from things like this if you want to do this as a career.  I see people say they don't read reviews, but a lot of negative (or middling) reviews have good points about how you can improve your work.  Good reviews are far less valuable (though more fun).

If you let reviews depress you, you're going to have a hard time.  A quick little wave of unhappiness is one thing, but then let it go.

I have a one star review that gushes about the book (an obvious mistake on the star rating), another one star that lists an old book and basically says, "I didn't read this book, but I can't imagine how anyone can write on the topic better that XXX," and still another that is a ten paragraph rant about how she couldn't download the thing.  You can't let this stuff get to you.

Offline elizabethareeves

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Re: So, how do you handle a bad review?
« Reply #4 on: February 05, 2014, 07:22:38 PM »
I usually kill some one off in my WIP... jk... I usually share it with my husband so I can vent about it then I can let my anger out. I just don't get it. I am so sorry that you had to get something like that. Some people out there try to bring other writers down just because they are intimidated. I have received one star reviews say things like I hate this genre and that's why I hated this book. I am just baffled by people choosing to read a book in a genre they hate or they only read a few chapters like you were talking about and then leave a review stating it was awful and how they could not get through even 2 chapters.  

Good luck with the book and thank you for sharing your experience.
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Offline Usedtoposthere

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Re: So, how do you handle a bad review?
« Reply #5 on: February 05, 2014, 07:26:14 PM »
It may help to tell yourself that, in a year, you'll have more perspective, and to forgive yourself for not having it now.

I think I should have "Don't overreact" tattooed across my forehead. Wait, across my thigh, where I could see it while I sat at my computer. But like any other emotionally triggering event, that's a whole lot easier to say than to do. Give yourself a break, let yourself be upset, and know that it'll get easier.


Offline redacted

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Re: So, how do you handle a bad review?
« Reply #6 on: February 05, 2014, 07:28:28 PM »
I don't even read the good reviews. Forget about the bad ones. As long as they bought my book, they're free to say whatever they want. It's their right post-purchase. (Which is why I don't plan to make any of my books free until it has at least 200 5-star reviews or something to blunt nonsense reviews like this lol.)

Offline Wayne Stinnett

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Re: So, how do you handle a bad review?
« Reply #7 on: February 05, 2014, 07:28:59 PM »
Thanks y'all. Some of what you said really puts things into perspective. So, he thought it boring, because the first few chapters had a lot to do with the setting, boating, and preparing for a hurricane. I'm an avid action/adventure reader and I don't remember ever reading a book that was cover to cover action.

"Progressive agenda wrapped in zombie blanket" - Classic.
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Offline Herc- The Reluctant Geek

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Re: So, how do you handle a bad review?
« Reply #8 on: February 05, 2014, 07:30:10 PM »

Offline Wayne Stinnett

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NINC President-Elect, 2018. My Amazon Bestselling, ten-volume Jesse McDermitt Series and the spinoff,  three-volume Charity Styles Series, also Amazon Bestsellers, are available in ebook, audiobook, and paperback, with many more exciting adventures to come. In my motivational non-fiction, Blue Collar to No Collar, I provide tips, advice, and strategies for new authors, and is also available in the same formats. Don't forget to visit the Ship's Store for Jesse McDermitt swag.
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Offline Kevis Hendrickson

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Re: So, how do you handle a bad review?
« Reply #10 on: February 05, 2014, 07:34:43 PM »
Thanks y'all. Some of what you said really puts things into perspective. So, he thought it boring, because the first few chapters had a lot to do with the setting, boating, and preparing for a hurricane. I'm an avid action/adventure reader and I don't remember ever reading a book that was cover to cover action.

"Progressive agenda wrapped in zombie blanket" - Classic.

One of the awesome things about negative reviews (and why I like them) is because the very same reasons your reviewer laid out why they didn't like the book, will be the exact thing that excites the next reader to buy your book. I had a reader one star one of my books because she didn't like that the heroine had a girlfriend and that the makeout scenes were too descriptive for her taste. No sooner than her review went up, so did sales of my book. There's always a silver lining if you look for it.

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Offline kyokominamino

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Re: So, how do you handle a bad review?
« Reply #11 on: February 05, 2014, 08:04:04 PM »
By bad, I mean horrible. Both of my books have a combined 43 reviews, 35 five star, 6 four star and 1 three star. Then out of nowhere I get a 1 star review. No mention of poor character development, poor grammar, poor punctuation, poor spelling, or unbelievable plot and characters. No, he thought it didn't have enough action in the first three chapters he read before returning it.

1) I sulk. For at least half an hour.
2) I find someone who loves me and whine to them about it, but within reason.
3) Chocolate.
4) Watch something adorable, like Tom Hiddleston meeting Cookie Monster, or kittens playing in the snow.
5) Find one piece of my writing that I really, really like and read it and assure myself that I am not a plague upon the writing world.
6) Repeat Steps 1-5 as needed. Then I'm over it.

Bad reviews suck. A lot. But it's the name of the game. There is a universal rule in writing: no matter what it is, someone will love it and someone will hate it. At least it means you're engaging them, if that helps. But hey, you also have a buttload of good reviews and some of us pray for that day, so don't sweat it. We got your back. <3

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Offline ElHawk

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Re: So, how do you handle a bad review?
« Reply #12 on: February 05, 2014, 08:57:03 PM »
I laugh.

Life's too short to get upset by it.  Poop happens.  And way more people like my books than hate them, so I'm doing something right.

To be honest, I love a good in-depth, scathing review.  If I made a reader feel ANYTHING strongly, I figure I did my job well.


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Offline Maria Romana

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Re: So, how do you handle a bad review?
« Reply #13 on: February 05, 2014, 09:17:51 PM »
One of the awesome things about negative reviews (and why I like them) is because the very same reasons your reviewer laid out why they didn't like the book, will be the exact thing that excites the next reader to buy your book. I had a reader one star one of my books because she didn't like that the heroine had a girlfriend and that the makeout scenes were too descriptive for her taste. No sooner than her review went up, so did sales of my book. There's always a silver lining if you look for it.

^^This, exactly^^

See, here's the thing. That reader is not a member of your burgeoning fan club, and he never will be. He was looking for some super-fast action thriller with minimal detail, description, and character development. Judging by all your other 5-star reviews, I would say those latter features are what your book has going for it. So now, one-star-review guy has warned off others like him who don't like such books. Now you will have fewer disappointed readers returning books and leaving bad reviews, and, as Kevis mentioned, more and more folks who are looking for exactly what you do so well. This reader has endorsed you as the go-to guy for cool stories about boating in the Keys with lots of realistic details and in-depth characters. (Come to think of it, my dad would probably love this book.) Yay for one-star-review guy!

:) Maria

Offline Bookside Manner

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Re: So, how do you handle a bad review?
« Reply #14 on: February 05, 2014, 09:20:17 PM »
I just quote The Big Lebowski: "Yeah, well, that's just, like, your OPINION, man."
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Re: So, how do you handle a bad review?
« Reply #15 on: February 05, 2014, 09:28:15 PM »
I find that red wine and dark chocolate go a long way in soothing my feelings. :)


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Offline Philip Gibson

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Re: So, how do you handle a bad review?
« Reply #16 on: February 05, 2014, 09:34:30 PM »
I think we are hardwired to pay more attention to bad news than to good news. I think it's an inbuilt survival mechanism. Even to the point where we are inclined to give bad reviews more credence than they deserve. Your bad review doesn't appear to have any validity, and you know you shouldn't be grieving over it and giving it more emotional thought than it deserves.

But you do, or you wouldn't have posted here.

A practical way I have of countering this negative tendency is to extract the best key adjectives from the majority of my reviews and post them on the wall next to my right shoulder as I sit typing, to remind me of what the majority of my readers think of my books. Those people are after all the people we should keep in our minds, not the 10%-20% of people we will never please.

Whenever I have a tendency to feel down about my work, I look over at the list and see words and phrases like: Awesome! Innovative! Compelling approach! Really cool idea! Brilliant! Enjoyed the format! Very readable, etc. etc.

I'm sure your many 5-star reviews have similar phrases. Type some of them out and stick them on your wall next to where you sit when writing.


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Offline death wizard

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Re: So, how do you handle a bad review?
« Reply #17 on: February 05, 2014, 10:08:57 PM »
1) I sulk. For at least half an hour.
2) I find someone who loves me and whine to them about it, but within reason.
3) Chocolate.
4) Watch something adorable, like Tom Hiddleston meeting Cookie Monster, or kittens playing in the snow.
5) Find one piece of my writing that I really, really like and read it and assure myself that I am not a plague upon the writing world.
6) Repeat Steps 1-5 as needed. Then I'm over it.

Bad reviews suck. A lot. But it's the name of the game. There is a universal rule in writing: no matter what it is, someone will love it and someone will hate it. At least it means you're engaging them, if that helps. But hey, you also have a buttload of good reviews and some of us pray for that day, so don't sweat it. We got your back. <3

Ha!!!! Excellent!
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Re: So, how do you handle a bad review?
« Reply #18 on: February 05, 2014, 10:13:27 PM »
Haters gonna hate. Just repeat that one hundred times, because it's true. Haters gonna hate.

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Offline Wayne Stinnett

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Re: So, how do you handle a bad review?
« Reply #19 on: February 06, 2014, 04:37:40 AM »
^^This, exactly^^

See, here's the thing. That reader is not a member of your burgeoning fan club, and he never will be. He was looking for some super-fast action thriller with minimal detail, description, and character development. Judging by all your other 5-star reviews, I would say those latter features are what your book has going for it. So now, one-star-review guy has warned off others like him who don't like such books. Now you will have fewer disappointed readers returning books and leaving bad reviews, and, as Kevis mentioned, more and more folks who are looking for exactly what you do so well. This reader has endorsed you as the go-to guy for cool stories about boating in the Keys with lots of realistic details and in-depth characters. (Come to think of it, my dad would probably love this book.) Yay for one-star-review guy!

:) Maria

Thanks, Maria. I hadn't even thought of it in that context. Of course I don't want to disappoint my readers, but those looking for high speed, low drag, knuckle busting action aren't MY readers.
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Offline Sean Sweeney

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Re: So, how do you handle a bad review?
« Reply #20 on: February 06, 2014, 04:52:28 AM »
Drink.
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Offline N. Gemini Sasson

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Re: So, how do you handle a bad review?
« Reply #21 on: February 06, 2014, 05:03:43 AM »
Give yourself a break, let yourself be upset, and know that it'll get easier.


It really does get easier.

Wayne, you're actually doing very, very well so far on the review front. 41 out of 43 readers gave you 4- or 5-stars? That's fantastic!



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Offline Redbloon

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Re: So, how do you handle a bad review?
« Reply #22 on: February 06, 2014, 05:44:15 AM »
The first time I got a 1* review I was very upset. Now I make a point of analysing it a bit. Are they right? Sometimes they are and in this day and age it could be an easy fix (typos etc). If they fundamentally dislike the book because it's not to their taste rather than because it's badly written, as in your case, then it's best to accept that you can't please everyone all the time. The important point is that you love what you've written and so do a lot of other people.

Alternatively you could write a rollercoaster ride of a story where action is followed by more action without any opportunity for the reader to take breath until they are gasping with exhaustion as the stakes are wracked higher and higher until it all culminates in a huge explosion of death and mayhem. And dedicate it to the reviewer. It's probably best not to hit the publish button on that one though  ;D

Offline usedtocare

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Re: So, how do you handle a bad review?
« Reply #23 on: February 06, 2014, 06:32:54 AM »
Haters gonna hate. Just repeat that one hundred times, because it's true. Haters gonna hate.

Truth. 8)

Offline Quiss

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Re: So, how do you handle a bad review?
« Reply #24 on: February 06, 2014, 06:44:34 AM »
Upon receiving a bad review I crochet a little voodoo doll and write the reviewer's username on it with beige crayon. Then I paste it to the wall with glitter glue and stand before it, hurling invectives at it (completely ignoring correct grammar) and cursing their entire family tree and ancestors yet to come. Then I bury the doll in the backyard while quietly giggling to myself.
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Offline David 'Half-Orc' Dalglish

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Re: So, how do you handle a bad review?
« Reply #25 on: February 06, 2014, 07:48:53 AM »
Try laughing. Or rolling your eyes. Or poking fun at it in a *private* group.

But coming here to then put down said review? Not the path I'd recommend. Someone didn't like your book, and they don't need to meet your specifications of what is fair for them to rank it low, only theirs. If it's a few slow intro chapters, then so be it, man. You clearly have plenty more good reviews to balance it out  ;D
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Offline dgrant

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Re: So, how do you handle a bad review?
« Reply #26 on: February 06, 2014, 08:12:46 AM »
I'm afraid I giggled, bounced up to my husband, and said "You're a real author now! You got a one-star review!"

After we finally stopped laughing, (ok, at least stopped except when we looked at each other and laughed), that was pretty much it. Okay, there may have been a few dramatic readings of the review in various cartoon voices. Possibly.

But seriously, don't worry. One-stars help customers know if a product is their type of thing just as much as five stars do, and help promote sales. If you get a rash of them, then if you really want, treat them like unhelpful beta readers who gave you almost no feedback - if there's anything that the majority have in common (and it doesn't really work until you have at least ten), then you might tackle trying to improve that in your next book. Sometimes it might be a category or keyword change so they don't feel like they were going to get one type of book and instead got another, or redoing the blurb (no, it's not always the text that needs changed.) Sometimes it might be "Huh. 25 people said the pacing was slow in the first half, and too rushed in the second. Well, maybe I need to check that on my next book."

But "I don't like this genre so I don't like this book" is definitely not your problem, and the rest of your readers are smart enough to treat it like the guy ranting on the corner - roll up your windows and drive on, man.


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Re: So, how do you handle a bad review?
« Reply #27 on: February 06, 2014, 08:33:34 AM »
Negative reviews always carry a little sting but after awhile you learn to shrug, tell yourself "different strokes", and move on. The only comments that don't roll off my back easily are the rare sort that get personal or confrontational. After those, I sometimes need to read a couple of my 5 stars to balance the negative feelings, so I don't go through the next half hour feeling sucky. But basically, it's best not to get too emotionally invested in reviews, or you'll spend your writing career on a never-ending rollercoaster.

Some writers find it works best for them not to read their reviews at all. Me, I read mine. I try to distance myself from the creative part me, look at reviews with a coldly analytical eye, and see what (if any) consistent points I can find in the reviews. If you can do that, reviews are a useful opportunity to pick up on the reading habits, the likes, and dislikes of your audience.

Offline ELS

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Re: So, how do you handle a bad review?
« Reply #28 on: February 06, 2014, 09:02:49 AM »
When I was thinking about publishing my stories, I came across an author who responded to bad reviews - and did she ever! As most people do, I started by reading the reviews. There were a few negative reviews where this author became almost combative, pointing out why they were wrong. I was amazed at the temerity. Most likely she changed her MO as she became more successful and achieved celebrity status (by being featured on TV).

Nope ... would never do that. Cry maybe  :'(  but I think I would look at the review with a critical eye. If the review mentioned anything easily fixed - I would do that. But I would never respond, because IMO a person is entitled to his/her opinion even if it is wrong.  :D

So far my lowest review is a 4 -- of course, I don't have that many yet, so my opinion might change if/when I get a bad one. So if you hear of an old woman from Tennessee who accosted an amazon reviewer...


Offline cinisajoy

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Re: So, how do you handle a bad review?
« Reply #29 on: February 06, 2014, 09:19:13 AM »
Off to give emarilys a one star review just so I can see what the Tennessee woman does.    Seriously, any time you want to get upset by a 1 star review, go look at any big name author's books.   Da Vinci Code has over 700 1 stars.
You are in a business that has critics.
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Offline Sean Sweeney

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Re: So, how do you handle a bad review?
« Reply #30 on: February 06, 2014, 09:26:53 AM »
Try laughing. Or rolling your eyes. Or poking fun at it in a *private* group.

But coming here to then put down said review? Not the path I'd recommend. Someone didn't like your book, and they don't need to meet your specifications of what is fair for them to rank it low, only theirs. If it's a few slow intro chapters, then so be it, man. You clearly have plenty more good reviews to balance it out  ;D

Another country heard from!  :D
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Offline Vaalingrade

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Re: So, how do you handle a bad review?
« Reply #31 on: February 06, 2014, 09:50:17 AM »
I make a call to Big Vinnie and Nine-Fingers Mike.

The reviewer then wakes up deep in a tropical jungle dressed in nothing but a loincloth and an index card taped to their chest that reads:

Quote
I disagree with your literary opinions, but am eager to see your thoughts on The Most Dangerous Game.

Then the hunting horns blare, dogs begin barking and rustling starts in the bushes.

Of course, they're really just 100 yards off the beaten path on the Big Island of Hawaii, but by the time they figure that out, it will be too late for their urine soaked and terror befouled loincloth.

Because the best revenge is the gift of PTSD.

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Offline AmsterdamAssassin

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Re: So, how do you handle a bad review?
« Reply #32 on: February 06, 2014, 01:40:03 PM »
There are 'bad' reviews and 'negative' reviews. Neither are handled (at least, not by me). Reviews are for readers, not feedback for authors. Of course you can treat them as feedback, in which case the 'bad' review should be ignored. The 'negative' review might give clues why your book seems to miss the mark with this particular reviewer. If several reviewers hint at the same issue, you might want to look at your book with dispassionate eyes, but that's all the 'handling' I do.
« Last Edit: February 07, 2014, 02:25:47 PM by AmsterdamAssassin »


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Offline chrissponias

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Re: So, how do you handle a bad review?
« Reply #33 on: February 06, 2014, 02:30:16 PM »
Its really hard to get a negative review, but remember that sometimes these reviews are written by jealous competitors

On the other hand, there are many cruel people in this world.

I don't think that a reasonable person would post a very negative review, even if they hated the book. A reasonable person would show understanding and give you at least 3 stars. Those who are cruel usually have many psychological problems. They are not sensible.

Goodness is medicine.
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Re: So, how do you handle a bad review?
« Reply #34 on: February 06, 2014, 02:34:50 PM »
I make a call to Big Vinnie and Nine-Fingers Mike.

The reviewer then wakes up deep in a tropical jungle dressed in nothing but a loincloth and an index card taped to their chest that reads:

Then the hunting horns blare, dogs begin barking and rustling starts in the bushes.

Of course, they're really just 100 yards off the beaten path on the Big Island of Hawaii, but by the time they figure that out, it will be too late for their urine soaked and terror befouled loincloth.

Because the best revenge is the gift of PTSD.

 :D One of the funniest things I've read all day!

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Offline Kevis Hendrickson

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Re: So, how do you handle a bad review?
« Reply #35 on: February 06, 2014, 02:35:50 PM »
I don't think that a reasonable person would post a very negative review, even if they hated the book. A reasonable person would show understanding and give you at least 3 stars.

You're kidding, right?
« Last Edit: February 06, 2014, 03:19:01 PM by Kevis 'The Berserker' Hendrickson »

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Offline DashaGLogan

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Re: So, how do you handle a bad review?
« Reply #36 on: February 06, 2014, 03:13:38 PM »
Generally speaking (not for my actual book, so far it was treated gently), I don't get bothered by 1* anymore if I get the point, not their style, not their cup of tea, some things I take to heart.
What I have difficulty with is when the reviewer bemoans what the novel is really written about. You know, when you write about, say, a romance between a vet and a horse owner and the reviewer blames you for writing so much about horses. You just don't get it.
Should you write about their jet skis when he brings his horse to her clinic with a colic?
« Last Edit: February 06, 2014, 03:17:32 PM by DashaGLogan »

Offline Christopher Bunn

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Re: So, how do you handle a bad review?
« Reply #37 on: February 06, 2014, 03:18:31 PM »
It might help to contextualize the review. That is, think of it in comparison to other situations, such as being burned at the stake, being tortured by the Viet Cong (they would do this pretty bad thing with thin glass rods--only works with men, if you get my meaning), or taking an aerobics class from Richard Simmons. Then, you can sit back and say, wow, this review really isn't that bad. That sometimes works.

Offline DashaGLogan

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Re: So, how do you handle a bad review?
« Reply #38 on: February 06, 2014, 03:20:44 PM »
It might help to contextualize the review. That is, think of it in comparison to other situations, such as being burned at the stake, being tortured by the Viet Cong (they would do this pretty bad thing with thin glass rods--only works with men, if you get my meaning), or taking an aerobics class from Richard Simmons. Then, you can sit back and say, wow, this review really isn't that bad. That sometimes works.

Or you can visualise all of this being done to your reviewer

Offline Stacy Claflin

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Re: So, how do you handle a bad review?
« Reply #39 on: February 06, 2014, 03:28:56 PM »
I look to see if there's anything I can take away when writing my next book. If not, then I ignore it and move on. Not all reviews are going to be good. That's just the way it goes.
 

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Offline Shawn Inmon

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Re: So, how do you handle a bad review?
« Reply #40 on: February 06, 2014, 03:33:38 PM »
I find a nice Chianti works well.

Skipping the fava beans, now?

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Offline beccaprice

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Re: So, how do you handle a bad review?
« Reply #41 on: February 06, 2014, 03:41:38 PM »
The worst review I ever got was a 1-star that said my story was boring. *sigh*

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Offline redacted

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Re: So, how do you handle a bad review?
« Reply #42 on: February 06, 2014, 05:05:00 PM »
I recently got a bad review. I've been pretty lucky with my first two books getting almost all 4 and 5 stars (mostly 5 stars). But today I got a 2-star review. I really, really resisted the urge to read it, because I made it a policy not to read reviews, but I thought, "What the hell, it's my first bad review, mind as well see what he's griping about."

It was pretty amazing, I have to admit. Almost epic. It was TWO PAGES WORTH of nitpicking. I had to press my "Page Down" button TWICE to get through it all! Now that is dedication!

Bottom line? He got some facts wrong (not important0, but the things he was complaining about were EXACTLY the things I was GOING for and what other reviewers were responding to! So that made me feel strangely good. :D

Doubly impressive: he didn't have a "Verified" badge next to his name, and my book was the only thing he ever reviewed. Which means he got my books for free from somewhere (or it was loaned to him), but he still felt so strongly he had to leave a review. Dude was really, REALLY motivated. Usually you can't even get people who bought the book and liked it to review it, and this guy read BOTH books!
« Last Edit: February 06, 2014, 05:08:56 PM by jackcrows »

Offline Capella

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Re: So, how do you handle a bad review?
« Reply #43 on: February 06, 2014, 05:14:21 PM »
I just remind myself that there are all types of readers and all types of books.  My book isn't for everyone and I don't like every book.  The reader has a right to their opinion and I'm grateful they gave me a chance.  It does sting but the worst cut is the deepest and it gets better over time.

Offline Wayne Stinnett

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Re: So, how do you handle a bad review?
« Reply #44 on: February 06, 2014, 07:28:20 PM »
I did respond to his review. I wrote, "Thanks for your honest criticism and for pointing out that my book isn't all high speed, low drag, cover to cover, knuckle busting action. I'd hate for others looking for that to waste their money buying my books."

Seems appropriate. Thanks for all the responses y'all. And the laughs. I can see it's going to be fun being on this board.
NINC President-Elect, 2018. My Amazon Bestselling, ten-volume Jesse McDermitt Series and the spinoff,  three-volume Charity Styles Series, also Amazon Bestsellers, are available in ebook, audiobook, and paperback, with many more exciting adventures to come. In my motivational non-fiction, Blue Collar to No Collar, I provide tips, advice, and strategies for new authors, and is also available in the same formats. Don't forget to visit the Ship's Store for Jesse McDermitt swag.
Semper Fi,
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Offline EC Sheedy

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Re: So, how do you handle a bad review?
« Reply #45 on: February 06, 2014, 07:40:22 PM »
I raised teenagers. I already know how stupid I am. A one-star review? I consider it a compliment.  :D
 

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Thou shalt not is soon forgotten, but Once upon a time lasts forever."   ― Philip Pullman

Offline Capella

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Re: So, how do you handle a bad review?
« Reply #46 on: February 06, 2014, 08:02:04 PM »
I did respond to his review. I wrote, "Thanks for your honest criticism and for pointing out that my book isn't all high speed, low drag, cover to cover, knuckle busting action. I'd hate for others looking for that to waste their money buying my books."

Seems appropriate. Thanks for all the responses y'all. And the laughs. I can see it's going to be fun being on this board.


I would take this down.  I would take it down immediately.  It does not come across well.  It could be read as sincere or really sarcastic...I know which way you mean it, but I would take it down...

Offline chrissponias

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Re: So, how do you handle a bad review?
« Reply #47 on: February 06, 2014, 09:28:56 PM »
You're kidding, right?

No, I'm deeply analyzing the human nature.

Most people are not reasonable at all. This is why they like to be cruel.

Goodness is medicine.
Christina Sponias | author website | blog | facebook | twitter | google+

Offline AmsterdamAssassin

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Re: So, how do you handle a bad review?
« Reply #48 on: February 07, 2014, 02:29:05 PM »
I did respond to his review. I wrote, "Thanks for your honest criticism and for pointing out that my book isn't all high speed, low drag, cover to cover, knuckle busting action. I'd hate for others looking for that to waste their money buying my books."

Seems appropriate. Thanks for all the responses y'all. And the laughs. I can see it's going to be fun being on this board.


I'd take it down.

Makes you sound defensive and snarky.

Sometimes, people post negative reviews to draw out the author. You've just been drawn out.

Take a lesson from Mark Twain: "Never argue with an idiot. He will only drag you down to his level and beat you with experience."


"...most realistic depiction of a blind character I have come across..." -Amazon reviewer
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Offline crebel

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Re: So, how do you handle a bad review?
« Reply #49 on: February 07, 2014, 02:48:58 PM »
I think he did take it down.  It might have been helpful if he had mentioned that he responds to all reviews.  My opinion only, but he may have wanted to know how to respond in this instance, not whether he should respond.
A book, I think, is very like a little golden door.
That takes me into places where I've never been before.
It leads me into fairyland or countries strange and far.
And, best of all, the golden door always stands ajar. - Adelaide Love

Offline Wayne Stinnett

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Re: So, how do you handle a bad review?
« Reply #50 on: February 07, 2014, 03:39:57 PM »
Yeah, I took it down. Another review right after his was 5 star and said, "Enough action but not overdone." Then three more good reviews followed that. So, it's pretty much buried now.
NINC President-Elect, 2018. My Amazon Bestselling, ten-volume Jesse McDermitt Series and the spinoff,  three-volume Charity Styles Series, also Amazon Bestsellers, are available in ebook, audiobook, and paperback, with many more exciting adventures to come. In my motivational non-fiction, Blue Collar to No Collar, I provide tips, advice, and strategies for new authors, and is also available in the same formats. Don't forget to visit the Ship's Store for Jesse McDermitt swag.
Semper Fi,
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Offline cinisajoy

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Re: So, how do you handle a bad review?
« Reply #51 on: February 07, 2014, 03:41:39 PM »
Yeah, I took it down. Another review right after his was 5 star and said, "Enough action but not overdone." Then three more good reviews followed that. So, it's pretty much buried now.
Thank you.  This makes me feel better about you. 
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Offline AmsterdamAssassin

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Re: So, how do you handle a bad review?
« Reply #52 on: February 08, 2014, 01:17:19 AM »
Yeah, I took it down. Another review right after his was 5 star and said, "Enough action but not overdone." Then three more good reviews followed that. So, it's pretty much buried now.

Smart move, Wayne.

As I see it, if nobody pays attention to a negative review, it won't have much impact if the majority of the reviews are positive. If you get into an altercation with the reviewer, it could turn ugly and bring more attention to the review than warranted. The main difficulty lies in the author's desire to explain or defend themselves, but if your book is any good, it will weather the storm without your assistance.


"...most realistic depiction of a blind character I have come across..." -Amazon reviewer
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Offline DashaGLogan

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Re: So, how do you handle a bad review?
« Reply #53 on: February 08, 2014, 12:01:38 PM »
It is everybody's right not to like a book for whatever reason. I feel terribly peeved sometimes, but what can I do? I'm about the only person in Germany who does not like potatoes.
Ok, i don't review potatoes but I'd always suggest to take the pasta.
You get the weirdest reviews but if your stuff is good, you will overcome.

Offline usedtocare

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Re: So, how do you handle a bad review?
« Reply #54 on: February 08, 2014, 01:01:45 PM »
It is everybody's right not to like a book for whatever reason. I feel terribly peeved sometimes, but what can I do? I'm about the only person in Germany who does not like potatoes.
Ok, i don't review potatoes but I'd always suggest to take the pasta.
You get the weirdest reviews but if your stuff is good, you will overcome.

Good advice. And I will add that readers will police themselves. I noticed this over the last few days on a weird review. I stayed out of it & let the readers decide. Works for me.  ;)