Author Topic: Why I had to delete my book from Google Play Books  (Read 13513 times)  

Offline FictionalWriter

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Why I had to delete my book from Google Play Books
« on: June 09, 2014, 11:35:38 AM »
Unbeknownst to me, of course, I discovered this morning that Google had listed my best earning historical romance for FREE. Yes free. They were paying me based on my list price of $5.18 but they have it free. Obviously, to me this wasn't about the money I was earning from those free sales but the ramifications this might have, especially if Amazon got ahold of that price.

The book came out in 2012 and it wasn't making me a ton a money, but it's still my bestselling historical novel right now. I emailed them this morning and BEGGED them to take it off sale and they politely told me that they have the right to price it however they want. They said they're sorry if it causes problems with other retailers but...too bad.

I promptly took it down from Google. Yes, maybe I would have left it up if Amazon would also pay me for FREE copies based on the price I listed with them but that's not the case.

I have a book coming out next month, and unfortunately, I don't think I'll be listing it with Google. I can't take the chance that they'll do this again with much worse results.

« Last Edit: June 09, 2014, 02:22:33 PM by romanceauthor »

Offline Quiss

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Re: Why I had to delete my book from Google Play Books
« Reply #1 on: June 09, 2014, 11:44:01 AM »
That's bad news if you don't want that price matched.

Did they say if the free promo was temporary? Did you get any sort of notice?
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Offline FictionalWriter

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Re: Why I had to delete my book from Google Play Books
« Reply #2 on: June 09, 2014, 11:45:48 AM »
I got NO notice and they wouldn't tell me how long it HAD been running or how long it WAS going to be running. They basically said we have the right to price it however we want.

Offline Lady Vine

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Re: Why I had to delete my book from Google Play Books
« Reply #3 on: June 09, 2014, 11:53:46 AM »
Not a good move at all, and certainly not the type of thing you do if you ever want to be taken seriously in ebook distribution. It is definitely worth letting them know that until they stop arbitrarily discounting your books you won't re-list with them. It's a bit of a cheek, considering their market share is so small and, for most, insignificant. 

Offline CristinaRayne

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Re: Why I had to delete my book from Google Play Books
« Reply #4 on: June 09, 2014, 12:05:19 PM »
Wow, I had no idea they would discount a book so drastically. I'll definitely keep a closer eye on my prices from now on. Thanks for the heads up! :)

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Offline Quiss

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Re: Why I had to delete my book from Google Play Books
« Reply #5 on: June 09, 2014, 12:10:40 PM »
Not a good move at all, and certainly not the type of thing you do if you ever want to be taken seriously in ebook distribution. It is definitely worth letting them know that until they stop arbitrarily discounting your books you won't re-list with them. It's a bit of a cheek, considering their market share is so small and, for most, insignificant.

Agreed. Seems a bit heavy handed. Surely they're aware of Amazon's policy regarding price and their market share.
Do they really think Amazon authors would go along with this?
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Offline MariePinkerton

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Re: Why I had to delete my book from Google Play Books
« Reply #6 on: June 09, 2014, 12:35:03 PM »
Agreed. Seems a bit heavy handed. Surely they're aware of Amazon's policy regarding price and their market share.
Do they really think Amazon authors would go along with this?

You'd think the same with their auto-discount, too.  I've mentally crossed several publishers off of my "would I ever consider" list when I see that the publisher put the books up at $3.99 on Google Play and Amazon priced matched down to $3.03.
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Offline AnyaWrites

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Re: Why I had to delete my book from Google Play Books
« Reply #7 on: June 09, 2014, 12:41:42 PM »
Oh wow! That certainly makes me question putting my books on Google play. I haven't actually sold any books there so I was considering removing them anyways.
That's just horrible customer service too!
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Offline K.B.

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Re: Why I had to delete my book from Google Play Books
« Reply #8 on: June 09, 2014, 12:44:08 PM »
On one hand, that could be a great money making opportunity... If it didn't have the potential to sabotage your number one source for income.

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Offline Just Browsing

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Re: Why I had to delete my book from Google Play Books
« Reply #9 on: June 09, 2014, 01:01:35 PM »
That's ... insane.

Offline ricola

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Re: Why I had to delete my book from Google Play Books
« Reply #10 on: June 09, 2014, 01:07:03 PM »
I'd have just monitored Amazon closely.  :)  Pulled it if they matched!

Offline Jana DeLeon

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Re: Why I had to delete my book from Google Play Books
« Reply #11 on: June 09, 2014, 01:11:04 PM »
Things like this are why my husband/assistants first task every morning is to check the price of my books at every vendor.
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Offline Bookslinger

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Re: Why I had to delete my book from Google Play Books
« Reply #12 on: June 09, 2014, 01:20:15 PM »
Wow. Google just doesn't care apparently. I see more and more reasons to be wary of them.

Offline Victoria J

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Re: Why I had to delete my book from Google Play Books
« Reply #13 on: June 09, 2014, 01:24:32 PM »
So, in other words, Google Play is still carrying on with this in 2014? I will not be using them to distribute and sell my books, AT ALL! This is nonsense!

Offline FictionalWriter

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Re: Why I had to delete my book from Google Play Books
« Reply #14 on: June 09, 2014, 01:40:33 PM »
I'd have just monitored Amazon closely.  :)  Pulled it if they matched!

And by the time Amazon matched it, it would have been downloaded at least a 1000 times for free before the price went back to normal. Amazon isn't quick about changing prices. Especially when it comes to taking books off free.

Offline zanahart

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Re: Why I had to delete my book from Google Play Books
« Reply #15 on: June 09, 2014, 01:42:48 PM »
Scratch one more thing off my to-do list!
.....

Offline Leanne King

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Re: Why I had to delete my book from Google Play Books
« Reply #16 on: June 09, 2014, 01:47:56 PM »
Things like this are why my husband/assistants first task every morning is to check the price of my books at every vendor.

Not wanting to do your husband or assistants out of a job, but you could just use http://luzme.com which does that for you (free) :)

Offline John Daulton

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Re: Why I had to delete my book from Google Play Books
« Reply #17 on: June 09, 2014, 01:51:32 PM »
Yikes. That could be a train wreck. Imagine if they put all your books free, and Amazon price matched. And I don't imagine pulling it down happens immediately, does it?
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Offline m.a. petterson

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Re: Why I had to delete my book from Google Play Books
« Reply #18 on: June 09, 2014, 01:52:08 PM »
Send a link to this thread to Google Play. If they ever do that to one of my priced books I'm outta there.


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Offline Lummox JR

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Re: Why I had to delete my book from Google Play Books
« Reply #19 on: June 09, 2014, 02:00:59 PM »
If they're going to change the price on you, you deserve ample written notice to either opt out or delist your book, because of price-matching policies and any obligations you might have with other distributors. This is boneheaded to the extreme.

Google Play can't be trusted as a distributor if they're going to act like this.
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Offline Colin

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Re: Why I had to delete my book from Google Play Books
« Reply #20 on: June 09, 2014, 02:06:48 PM »
If they're going to change the price on you, you deserve ample written notice to either opt out or delist your book, because of price-matching policies and any obligations you might have with other distributors. This is boneheaded to the extreme.

Google Play can't be trusted as a distributor if they're going to act like this.

Absolutely this!

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Re: Why I had to delete my book from Google Play Books
« Reply #21 on: June 09, 2014, 02:09:03 PM »
It must be in their ToS that they can do this...or they couldn't do this, right?

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Offline ChristinePope

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Re: Why I had to delete my book from Google Play Books
« Reply #22 on: June 09, 2014, 02:13:13 PM »
Scratch one more thing off my to-do list!

Seriously!  :o

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Offline FictionalWriter

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Re: Why I had to delete my book from Google Play Books
« Reply #23 on: June 09, 2014, 02:17:32 PM »
It must be in their ToS that they can do this...or they couldn't do this, right?

Betsy

They can do this per their ToS because they are paying you based on list price.

Offline Jana DeLeon

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Re: Why I had to delete my book from Google Play Books
« Reply #24 on: June 09, 2014, 02:20:42 PM »
Not wanting to do your husband or assistants out of a job, but you could just use http://luzme.com which does that for you (free) :)
I know, but I'm a control freak who doesn't trust technology. :)
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