Author Topic: Vellum: the official thread (Read 116222 times) Tweet

LisaMills · « **Reply #1075 on:** July 12, 2017, 05:25:05 AM »

Hi Everyone, (reposting this from my original post, someone kindly told me to post it here so it's seen quicker. I'm very new to kboards. Forgive me.)

Apols if this has been answered already. I did search, honest!

New to Vellum, trialling it today. It's amazing! Smooth and intuitive.

One snag: TOC hierarchy.

So, the .docx import was a bit messed up. I've been going through, renaming chapters, etc. As I work my way down, I see that it has treated chapters in Part 1 differently to those in Parts 2 & 3.

Part 1 has Chapters at the same level, eg no little arrow to click next to Part 1, and the chapters are directly aligned beneath it.

Parts 2 & 3, the Chapters are viewed by clicking the arrow next to the Part, and are indented beneath the Part.

I don't care which way the chapters are listed, I just want consistency. Trouble is, I see no where to change this. Hopefully I have correctly added a screen shot of the problem, below.

I'm sure it's a simple solution! Thanks for reading

LisaMills · « **Reply #1076 on:** July 12, 2017, 05:43:18 AM »

I've cracked it!

A workaround, anyway.

I created a new Part and moved the unruly chapters into it. Now they all are indented, and the newly created Part has the arrow next to it. So everything is consistent.

I'd still love to know if there is a top level solution to this. Thanks everyone!

C.F. · « **Reply #1077 on:** July 14, 2017, 11:11:28 AM »

I just downloaded the most recent update to Vellum, and in the release notes it says:

Reimport Word File is back and better than ever: added front and back matter is left in place, and it�s now undoable

What is reimport word file? What does it do and when/why would someone use it? Also, what does "added front and back matter is left in place, and it�s now undoable" mean?

I searched and couldn't find any info. I'm thinking this isn't a feature I'd use, but I'd like to know what it is in case I'm missing out on something. Thanks!

Steve Voelker · « **Reply #1078 on:** July 14, 2017, 02:36:21 PM »

Quote from: C.F. on July 14, 2017, 11:11:28 AM

I just downloaded the most recent update to Vellum, and in the release notes it says:

Reimport Word File is back and better than ever: added front and back matter is left in place, and it�s now undoable

What is reimport word file? What does it do and when/why would someone use it? Also, what does "added front and back matter is left in place, and it�s now undoable" mean?

I searched and couldn't find any info. I'm thinking this isn't a feature I'd use, but I'd like to know what it is in case I'm missing out on something. Thanks!

Reimport word file is just like it sounds. If you made changes to the original word file you used to create the book in Vellum, you can reimport the file to bring in those changes. The only problem was that when you did that, it started the interior of the book over from scratch. All of your front an back matter were gone. You only had the body of the book you just reimported from the word file. So Vellum removed this option in the new version.

It looks like they've brought it back, but in a way that is actually usable, and preserves the other elements you might have in place.

I still don't see myself using it. I usually have the book split into parts or volumes, plus a sample of the next book and some links in the body. I wouldn't want to lose all that.

For me, once I create a book in Vellum, that copy becomes the master version. If i need to make and changes, I make them in Vellum. And if I need a word or PDF file for any reason, I just export one from the Vellum version.

NeilMosspark · « **Reply #1079 on:** July 15, 2017, 05:40:18 AM »

So disappointed....
I was beginning to switch my back catalog over to vellum, and my newest release had just come back from editing. Cut and pasted and tweaked and then went to push the export button... and was notified that I needed to upgrade.
No problem. Attempted upgrade.
Was notified I needed the newest Mac OS .... my mac wont upgrade to the newest OS.

I can't run the old version of vellum software installed on my Mac using the same old operating system I used a month ago.
It basicly made the software unusable. What makes matters worse is that I've paid for the export of the old books but I can't re-export them because the server side of vellum no longer supports my older version.

Lol. Not much to do but buy a new mac to sort this out.

Sent from my iPhone using Tapatalk

Word Fan · « **Reply #1080 on:** July 15, 2017, 06:05:45 AM »

Quote from: NeilMosspark on July 15, 2017, 05:40:18 AM

Lol. Not much to do but buy a new mac to sort this out.

Send a note to Vellum Support (vellum@180g.co) explaining what's going on and see what they say before you buy a new computer.

Erica Alexander · « **Reply #1081 on:** July 15, 2017, 07:22:08 AM »

@ NeilMosspark:

If you bring your Mac to the Apple store they may be able to upgrade your computer. I brought my old 2009 iMac to the Apple store because it was running very slow and they restored it to factory settings with El Capitan 10.11.6.
According to Vellum requirements in the help file, it should run on Mac OS El Capitan (10.11).

Now, I can't confirm that Vellum runs on that version because I use it on a newer laptop with Sierra. But it's worth a shot. If you go to the Apple store, you need to make an appointment online first and the clean up and upgrade was free. Also make sure to back-up ALL of your documents to an external drive. Good luck.

Bill Hiatt · « **Reply #1082 on:** July 15, 2017, 07:48:12 AM »

Quote from: Word Fan on July 15, 2017, 06:05:45 AM

Send a note to Vellum Support (vellum@180g.co) explaining what's going on and see what they say before you buy a new computer.

I second that motion.

By the way, the software doesn't actually require the very newest. I think either of the last two will do it (El Capitan or Sierra, unless something's changed).

Nor do you need a new Mac necessarily. Apply says anything from mid 2010 up should run Sierra. My Macbook Pro was that vintage, and it runs Sierra just fine.

On the other hand, if the Mac is your primary computer, and you have one old enough not to be able to update to Sierra, maybe it's time for new equipment. The older a system gets, the more likely software glitches like this become, and if you use your Mac heavily enough, the extra speed will doubtless be a welcome change. (I'm still using my old machine, but just for Vellum; I'm primarily a PC user.)

Steve Voelker · « **Reply #1083 on:** July 15, 2017, 09:23:44 AM »

Quote from: NeilMosspark on July 15, 2017, 05:40:18 AM

Was notified I needed the newest Mac OS .... my mac wont upgrade to the newest OS.

Here is the list of computers that can run El Capitan, and thus Vellum:

iMac: Late 2006 or newer
MacBook: Late 2008
MacBook White/Black: Early 2009 or newer
MacBook Retina: All
MacBook Air: Late 2008 or newer
MacBook Pro: 13-inch: Mid 2009 or newer
MacBook Pro: 15-inch: Mid 2007 or newer
MacBook Pro: 17-inch: Late 2007 or newer[7]
Mac Mini: Mid 2007 or newer
Mac Pro: Early 2008 or newer

So pretty much anything in the last decade will work. Not unreasonable IMHO.
You do run into this from time to time. I guess it's Apple's fault for making computers reliable enough that people will still be using them when they're over a decade old!

As far as having to buy a "new" Mac to run Vellum - I'm sure you can grab something on the older end of that spectrum for considerably less than what a new Mac would cost you.

I've been in your situation before. It sucks. Good luck sorting it out!

LeeMountford · « **Reply #1084 on:** July 15, 2017, 10:13:27 AM »

Am I right in thinking the option to pay per ebook has now gone, and you need to buy the full product?

Anma Natsu · « **Reply #1085 on:** July 15, 2017, 11:11:30 AM »

Quote from: LeeMountford on July 15, 2017, 10:13:27 AM

Am I right in thinking the option to pay per ebook has now gone, and you need to buy the full product?

Yep. They now only offer the full for $199, or full with print for $249

ellenoc · « **Reply #1086 on:** July 15, 2017, 12:12:16 PM »

I second the thought that Neil should check and see if his older machine will run El Capitan if it won't run Sierra. I had to check on my machine, which was running Yosemite, so saw how old a machine could be and run Sierra, and what Steve posted looks to me as if a machine can be a couple of years older and run El Capitan.

And if that won't work, I second the advice to shop around rather than just buy a new latest and greatest. I almost bought a refurbished, but in the end bought an older MacBook Pro that was still new, so there are ways to get something not very old for less than thousands.

LeeMountford · « **Reply #1087 on:** July 15, 2017, 12:51:15 PM »

Quote from: Anma Natsu on July 15, 2017, 11:11:30 AM

Yep. They now only offer the full for $199, or full with print for $249

Bugger, that's caught me out. Was just about to put an ebook together

Ah well, guess I'll have to shell out the money. Thanks for the reply!

Brad West · « **Reply #1088 on:** July 17, 2017, 01:19:01 PM »

Quote from: NeilMosspark on July 15, 2017, 05:40:18 AM

So disappointed....
I was beginning to switch my back catalog over to vellum, and my newest release had just come back from editing. Cut and pasted and tweaked and then went to push the export button... and was notified that I needed to upgrade.
No problem. Attempted upgrade.
Was notified I needed the newest Mac OS .... my mac wont upgrade to the newest OS.

I can't run the old version of vellum software installed on my Mac using the same old operating system I used a month ago.
It basicly made the software unusable. What makes matters worse is that I've paid for the export of the old books but I can't re-export them because the server side of vellum no longer supports my older version.

Lol. Not much to do but buy a new mac to sort this out.

Hi Neil,

I'll echo the other comments that if you're stuck, get in touch with us. Vellum does include some checks that should keep it from updating to 2.0 if you're on an older version of macOS, but it's possible that check failed for some reason. If you do need to go back to 1.4.3, we can tell you how.

That said, we don't think any one should have to buy a new Mac in order to update to Vellum 2.0. Support for some older Macs have been dropped for macOS Sierra (10.12), but El Capitan (10.11) should support the same list of Macs as 10.9 and 10.10. You can learn more about El Capitan here:
https://support.apple.com/en-us/HT206886

Hope that helps.

Erica Alexander · « **Reply #1089 on:** **Today** at 06:52:07 AM »

Someone I know got the email below from Amazon and is of course very scared. Has anyone gotten this? She had uploaded several other books formatted with Vellum before without any issues. A few people said that this is KDP response because of page flip and to just ignore the message. I would like to know if anyone got this, what did they do, if anything and what's Vellum position on this. Thank you.

~~~~~~~~~~~

Error Category: Formatting-Others; Comments: We noticed that your eBook which is currently in high demand with the customers is not enabled with enhanced typesetting.

Issue: The Epub file consists of tag/property "Mobi media query" which is not currently supported in Enhanced Typesetting conversion.
Issue location: The tag/property is present in CSS file inside the Epub.
Associated Class: The media query is used in all classes in CSS file media.css.
Proposed Solution: The Mobi media query is used to give particular properties to non-kindle devices. These media queries are not supported in Enhanced Typesetting conversion, hence remove the screen size properties from the media queries. This will enable the title with Enhanced Typesetting features.

This will not affect the availability of your book. After you've made the correction, please upload your revised content through the Book Content section of your KDP Bookshelf. If you have further questions, please reply directly to this email and we'll get back to you as soon as we can.
For more information about specific book errors (including why some errors are more critical than others), see our Help page: https://kdp.amazon.com/help?topicId=A1MMQ0JHRBEINX

For a complete guide to building a book for Kindle, see the Kindle Publishing Guidelines: https://kindlegen.s3.amazonaws.com/AmazonKindlePublishingGu�

Thanks for using Amazon KDP.

Brad Andalman · « **Reply #1090 on:** **Today** at 12:29:50 PM »

Quote from: Erica Alexander on Today at 06:52:07 AM

Someone I know got the email below from Amazon and is of course very scared. Has anyone gotten this? She had uploaded several other books formatted with Vellum before without any issues. A few people said that this is KDP response because of page flip and to just ignore the message. I would like to know if anyone got this, what did they do, if anything and what's Vellum position on this. Thank you.

~~~~~~~~~~~

Error Category: Formatting-Others; Comments: We noticed that your eBook which is currently in high demand with the customers is not enabled with enhanced typesetting.

Issue: The Epub file consists of tag/property "Mobi media query" which is not currently supported in Enhanced Typesetting conversion.
Issue location: The tag/property is present in CSS file inside the Epub.
Associated Class: The media query is used in all classes in CSS file media.css.
Proposed Solution: The Mobi media query is used to give particular properties to non-kindle devices. These media queries are not supported in Enhanced Typesetting conversion, hence remove the screen size properties from the media queries. This will enable the title with Enhanced Typesetting features.

This will not affect the availability of your book. After you've made the correction, please upload your revised content through the Book Content section of your KDP Bookshelf. If you have further questions, please reply directly to this email and we'll get back to you as soon as we can.
For more information about specific book errors (including why some errors are more critical than others), see our Help page: https://kdp.amazon.com/help?topicId=A1MMQ0JHRBEINX

For a complete guide to building a book for Kindle, see the Kindle Publishing Guidelines: https://kindlegen.s3.amazonaws.com/AmazonKindlePublishingGu…

Thanks for using Amazon KDP.

This message is a relatively new, and needlessly scary, form response sent whenever Amazon fails to apply their "Enhanced Typesetting" to a title.

As the message states, the book's availability isn't affected. It just means that Amazon's Enhanced Typesetting feature won't be enabled for that book.

ellenoc · « **Reply #1091 on:** **Today** at 01:27:08 PM »

Is enhanced typesetting anything except the weird hyphenation? Or is that even part of it?

Author Topic: Vellum: the official thread (Read 116222 times) Tweet

LisaMills

Re: Vellum: the official thread

LisaMills

Re: Vellum: the official thread

C.F.

Re: Vellum: the official thread

Steve Voelker

Re: Vellum: the official thread

NeilMosspark

Re: Vellum: the official thread

Word Fan

Re: Vellum: the official thread

Erica Alexander

Re: Vellum: the official thread

Bill Hiatt

Re: Vellum: the official thread

Steve Voelker

Re: Vellum: the official thread

LeeMountford

Re: Vellum: the official thread

Anma Natsu

Re: Vellum: the official thread

ellenoc

Re: Vellum: the official thread

LeeMountford

Re: Vellum: the official thread

Brad West

Re: Vellum: the official thread

Erica Alexander

Vellum: Error message from Amazon

Brad Andalman

Re: Vellum: the official thread

ellenoc

Re: Vellum: the official thread