Apparently they're rolling out an upgrade -- and there's some fairly reliable sources saying Amazon web services is down in at least one region. I've been able to access/buy books from my phone app, but there are no buy buttons on the main website page. I've checked using multiple browsers and different accounts.
But I did get my newspaper delivered promptly to my kindle this morning and I can still download my content. I also got an email confirmation of expected delivery of a physical item that should come next week.
So . . . when I first became aware of the issue on Sunday morning, I decided to send Amazon an email alerting them to the issue on the off chance they didn't already know.
Well, I got a response!
Basically they said, "Yeah, thanks, there's a glitch in the system and we're working on it. Meanwhile, sorry for your trouble and we've applied a $5 promotional credit to your account."
So super customer service!
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