Author Topic: 7"HDX not syncing or downloading  (Read 1523 times)  

Offline jkingrph

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7"HDX not syncing or downloading
« on: February 03, 2016, 08:05:16 AM »
My 7" hdx suddenly seens to have ceased syncing or downloading purchased books, or if it does so it is very slow, sometimes if I touched on a book to download, it might do it overnight.  I tried the restart and also reboot, holding power button until screen goes black, and word kindle flashes at least 3 times and it's no better.   Any ideas?  This was a replacement unit for slow operating problems mid last year.

Online Ann in Arlington

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Re: 7"HDX not syncing or downloading
« Reply #1 on: February 03, 2016, 06:27:25 PM »
My suggestion would be a hard restart which you've tried . . . maybe also toggle the wifi on and off and/or re-enter your wifi password, etc.

If none of that works it's probably time for a call to Kindle CS.

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