Author Topic: Problem with Paid Promotion  (Read 389 times)  

Offline Mackay Bell

  • Status: Madeleine L'Engle
  • **
  • Posts: 50
    • View Profile
    • Electric Gutenberg
Problem with Paid Promotion
« on: March 14, 2017, 03:14:13 PM »
I paid for a discovery and audiobook promotion for my novel Eve's Hungry.  Both were supposed to be displayed today, but I can't find them anywhere.  (Only older promotions for other books.)  Who should I contact?

Offline SerenityEditing

  • Status: Jane Austen
  • ***
  • Posts: 351
  • Gender: Female
    • View Profile
    • Serenity Editing Services
Re: Problem with Paid Promotion
« Reply #1 on: March 14, 2017, 03:43:25 PM »
On the bright side, after seeing this post I checked out your book and bought it, which is something I haven't done in a while (no time to read for pleasure these days, alas). In fact, I accidentally bought the "Classic Cover" edition for $3.99 instead of the sale edition at $0.99 but I don't even care. If the Look Inside is anything to judge by, it should be awesome - and I say that as a diehard Google/Android/PC type person! (c:  You had me at "We're Evil. Get Over It." Hope you get lots of traction!!

Serenity Editing Services - KBoards Yellow Pages

FREE Sample - Top-Notch Editing and Proofreading Services
serenityeditingservices.com/

Offline Mackay Bell

  • Status: Madeleine L'Engle
  • **
  • Posts: 50
    • View Profile
    • Electric Gutenberg
Re: Problem with Paid Promotion
« Reply #2 on: March 14, 2017, 04:04:52 PM »
On the bright side, after seeing this post I checked out your book and bought it, which is something I haven't done in a while (no time to read for pleasure these days, alas). In fact, I accidentally bought the "Classic Cover" edition for $3.99 instead of the sale edition at $0.99 but I don't even care. If the Look Inside is anything to judge by, it should be awesome - and I say that as a diehard Google/Android/PC type person! (c:  You had me at "We're Evil. Get Over It." Hope you get lots of traction!!

Oh, goodness!  Sorry you bought the expensive version.  Long story as to why I have two.  I'm trying to straighten that out.  Hey, can I make it up to you with a free audiobook?  I'm trying to give away a few codes.  (The audiobook is awesome!)

Funny about the Google/Android thing, I think Larry and Serge come across very lovable (even when trying to be evil).  Their scenes kind of steal the show.
« Last Edit: March 14, 2017, 06:14:57 PM by Mackay Bell »

Offline Betsy the Quilter

  • To paraphrase Bill Murray in Groundhog Day: "I'm a goddess; not THE Goddess. I don't think."
  • Administrator
  • Status: Shakespeare
  • *****
  • Posts: 62633
  • Gender: Female
  • Alexandria, VA
  • Love all, moderate all, to quote my friend Harvey
    • View Profile
    • Betsy True Designs
Re: Problem with Paid Promotion
« Reply #3 on: March 14, 2017, 05:11:33 PM »
I paid for a discovery and audiobook promotion for my novel Eve's Hungry.  Both were supposed to be displayed today, but I can't find them anywhere.  (Only older promotions for other books.)  Who should I contact?

Mackay,

We've sent a flare up to the advertising side of the house--someone will be in contact with you shortly, I'm sure.

Best,

Betsy
KB Mod
Goodreads Goal -- 75 books


Joined 10/27/2008  | Miss you, Harvey, Jeff & Dona!
Harvey Chute (1962-2015), KB Founder

Proud Owner: Oasis/Voyage/Touch/Basic/K1/Fire HDX
Betsy True Designs Facebook | My Store

Offline chc

  • Administrator
  • Status: Lewis Carroll
  • *****
  • Posts: 180
  • Remembering my good husband... Love you, Harv!
    • View Profile
Re: Problem with Paid Promotion
« Reply #4 on: March 14, 2017, 05:16:37 PM »
I paid for a discovery and audiobook promotion for my novel Eve's Hungry.  Both were supposed to be displayed today, but I can't find them anywhere.  (Only older promotions for other books.)  Who should I contact?

I'm so sorry about that... Our ad team will contact you asap to make it right.
 

Love Harv. Miss Harv.
Harvey Chute
Founder - KBoards.com
1962-2015

Offline Gertie Kindle 'a/k/a Margaret Lake'

  • Status: Shakespeare
  • **********
  • Posts: 26260
  • Gender: Female
  • Florida
  • Remembering Jeff and Harvey
    • View Profile
Re: Problem with Paid Promotion
« Reply #5 on: March 14, 2017, 05:38:54 PM »
I just got the email and checked out your audio. I like your narrator, but I'm afraid it's not a genre I generally read.

Just wanted to let you know the email with your ad definitely went out.



Please visit my website to browse my virtual bookshelf.
Margaret Lake | website | twitter | youtube | facebook

Offline chc

  • Administrator
  • Status: Lewis Carroll
  • *****
  • Posts: 180
  • Remembering my good husband... Love you, Harv!
    • View Profile
Re: Problem with Paid Promotion
« Reply #6 on: March 14, 2017, 05:58:48 PM »
I understand they have been in touch. If you have further questions, please don't hesitate to ask. Best wishes for your book!
 

Love Harv. Miss Harv.
Harvey Chute
Founder - KBoards.com
1962-2015

Offline Mackay Bell

  • Status: Madeleine L'Engle
  • **
  • Posts: 50
    • View Profile
    • Electric Gutenberg
Re: Problem with Paid Promotion
« Reply #7 on: March 14, 2017, 06:12:56 PM »
I understand they have been in touch. If you have further questions, please don't hesitate to ask. Best wishes for your book!

Yes!  The promos went out this afternoon.  So all is good.  Thanks!

Offline Mackay Bell

  • Status: Madeleine L'Engle
  • **
  • Posts: 50
    • View Profile
    • Electric Gutenberg
Re: Problem with Paid Promotion
« Reply #8 on: March 14, 2017, 06:15:42 PM »
I just got the email and checked out your audio. I like your narrator, but I'm afraid it's not a genre I generally read.

Just wanted to let you know the email with your ad definitely went out.

Thanks!  Good to know.  Tess did a terrific job narrating the audiobook.

Offline chc

  • Administrator
  • Status: Lewis Carroll
  • *****
  • Posts: 180
  • Remembering my good husband... Love you, Harv!
    • View Profile
Re: Problem with Paid Promotion
« Reply #9 on: March 14, 2017, 07:09:59 PM »
Yes!  The promos went out this afternoon.  So all is good.  Thanks!

Great!
 

Love Harv. Miss Harv.
Harvey Chute
Founder - KBoards.com
1962-2015

Offline SerenityEditing

  • Status: Jane Austen
  • ***
  • Posts: 351
  • Gender: Female
    • View Profile
    • Serenity Editing Services
Re: Problem with Paid Promotion
« Reply #10 on: March 15, 2017, 02:09:37 AM »
Oh, goodness!  Sorry you bought the expensive version.  Long story as to why I have two.  I'm trying to straighten that out.  Hey, can I make it up to you with a free audiobook?  I'm trying to give away a few codes.  (The audiobook is awesome!)

I'm seriously not sweating it in the slightest - I only mentioned that by way of saying I was perfectly content to pay the higher price for it, because it looks to be just that good. (c: Nothing to be 'made up for' at all!

Hope you get good results from the promo!
Serenity Editing Services - KBoards Yellow Pages

FREE Sample - Top-Notch Editing and Proofreading Services
serenityeditingservices.com/

Offline Mackay Bell

  • Status: Madeleine L'Engle
  • **
  • Posts: 50
    • View Profile
    • Electric Gutenberg
Re: Problem with Paid Promotion
« Reply #11 on: March 15, 2017, 08:22:40 AM »
I'm seriously not sweating it in the slightest - I only mentioned that by way of saying I was perfectly content to pay the higher price for it, because it looks to be just that good. (c: Nothing to be 'made up for' at all!

Hope you get good results from the promo!

Thanks!  Funny you mention the pricing, I don't seem to sell any more ebooks at 99 cent than 3.99.  But I guess as a first time novelist I'm still not completely comfortable charging the higher price.  Thanks for the input!