Author Topic: Bad pixel on my kindle  (Read 668 times)  

Offline happymat01

  • Status: Dr. Seuss
  • *
  • Posts: 1
    • View Profile
Bad pixel on my kindle
« on: August 03, 2017, 11:36:15 PM »

Is there any way to fix a bad pixel that appeared on my Kindle Fire 7? Actually its a bunch of red pixels right on the middle of the screen... I tried to give it a "massage" - nothing changed...

Any ideas?

Offline Ann in Arlington

  • Global Moderator
  • Status: Shakespeare
  • *****
  • Posts: 64930
  • Gender: Female
  • Arlington, VA
  • Laugh Loud. Run Fast. Be Kind.
    • View Profile
Re: Bad pixel on my kindle
« Reply #1 on: August 04, 2017, 04:57:35 AM »

If the screen isn't working properly, there's no way I know of to fix it.

If it is still under warranty, contact Kindle customer service. They may want to see a picture but they'll likely replace it for you without much hassle.

If it's out of warranty, you can still contact them. They have been known to offer discounts if you're willing to send the defective device back.

My Kindles
Nautilus (Voyage)
Hermoine (Fire HD8)
Hogwarts (KDX)
Ed's (Basic)
S7Edge (KApp for Android)
Galaxy (KApp for Android)
(Make your own reading bar) | Ann Von Hagel | Arlington, VA | kboards  MODERATOR

Offline AlanKemp

  • Status: Dr. Seuss
  • *
  • Posts: 41
  • Gender: Male
  • Essex
    • View Profile
Re: Bad pixel on my kindle
« Reply #2 on: August 27, 2017, 03:16:25 AM »
definitely contact Amazon. They can be surprisingly generous depending on how *ahem* convincing you can be

Alan Kemp