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Author Topic: Createspace - Site Can't Be Reached  (Read 754 times)  

Offline Mercedes Vox

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Createspace - Site Can't Be Reached
« on: August 17, 2017, 10:14:30 AM »
I've been trying to access Createspace for several hours, but the connection times out.

createspace.com took too long to respond.
ERR_CONNECTION_TIMED_OUT


When is the last time anyone here was able to access the site?

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Online Kyra Halland

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Re: Createspace - Site Can't Be Reached
« Reply #1 on: August 17, 2017, 10:15:26 AM »
I was able to log in just fine right now.

ETA: maybe they're just having a little server glitchiness or heavy traffic.
« Last Edit: August 17, 2017, 10:17:28 AM by Kyra Halland »


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Offline MladenR

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Re: Createspace - Site Can't Be Reached
« Reply #2 on: August 17, 2017, 10:16:29 AM »
Same thing just happened to me. Took to long to respond. I have quite a quick connection so that can't be it.

Offline Cassie Leigh

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Re: Createspace - Site Can't Be Reached
« Reply #3 on: August 17, 2017, 10:38:38 AM »
I ran into this a few months ago. Type www.createspace.com and it should come up fine.  For whatever reason, leaving off the www portion causes the time out issue.


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Offline MladenR

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Re: Createspace - Site Can't Be Reached
« Reply #4 on: August 17, 2017, 12:02:54 PM »
Yup, it checks out. Thanks  :D

Online C.F.

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Re: Createspace - Site Can't Be Reached
« Reply #5 on: August 17, 2017, 12:30:40 PM »
I ran into this a few months ago. Type www.createspace.com and it should come up fine.  For whatever reason, leaving off the www portion causes the time out issue.

Yep, this happens to me all the time.

Offline Mercedes Vox

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Re: Createspace - Site Can't Be Reached
« Reply #6 on: August 17, 2017, 03:25:10 PM »
Ack, I should've thought of the www thing. *facepalm* Thanks!

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Offline Loosecannon

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Re: Createspace - Site Can't Be Reached
« Reply #7 on: October 05, 2017, 10:04:39 AM »
Hmmm.. I have been having a similar problem now for the last two days. The page loads but takes quite a while perhaps due to SSL handshakes taking a long time...40-60 seconds. Then after logging in going to any detail page for a book hangs at a blank page while my browser staus message says" Waiting for ssl.images-createspace.com" Maybe their HTTPS setup is borked?

And when I did get thru to any detail page each time I saved an item on the detail page it would request updates from the "eu.createspace.com site? Not sure if that is changed from previously..?  BTW I'm using the latest Firefox. I pinged their support with an email about it..no response as of yet.

Offline Going Incognito

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Re: Createspace - Site Can't Be Reached
« Reply #8 on: October 05, 2017, 10:13:46 AM »
Yeah, I think it's just about the only place left that you have to actually type the w w w dot createspace.... etc

Offline Loosecannon

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Re: Createspace - Site Can't Be Reached
« Reply #9 on: October 05, 2017, 10:49:28 AM »
Umm..that's not the issue now (I am using that in a bookmark), its upon logging in and trying to access any book detail page. Maybe it is intermitent?

Offline R.E.Conary

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Re: Createspace - Site Can't Be Reached
« Reply #10 on: October 05, 2017, 11:25:23 AM »
Tried it just now and no problem with my login.
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Offline SA_Soule

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Re: Createspace - Site Can't Be Reached
« Reply #11 on: October 05, 2017, 11:55:48 AM »
I thought it was just me! I have been having issues for about a week. I tried clearing my cookies and cache, and even other web browsers, but it still will not load. The pages just spin and time-out.

Offline Kat M

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Re: Createspace - Site Can't Be Reached
« Reply #12 on: October 05, 2017, 12:11:26 PM »
I've had this issue too. Their online proof program thing also conks out on me pretty consistently.

Offline Loosecannon

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Re: Createspace - Site Can't Be Reached
« Reply #13 on: October 06, 2017, 09:04:58 AM »
Update: For me at least everything seems to be fixed and functional around 7PM PST last night. Then I got this reply from Createspace support this morning:

  "It appears that due to a technical intermittent issue you might have faced the issue. We're sorry for the inconvenience caused."

:)