Author Topic: Amazon Contact Us page down?  (Read 198 times)  

Online Rinelle Grey

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Amazon Contact Us page down?
« on: August 17, 2017, 08:45:13 PM »
I need to send them a message, but when I click on the contact us button, I get a 404 error. Is it just me, or is anyone else having the same problem? It worked fine for me a few days ago, so not sure what is going on now.

Feel good romance with a touch of magic.
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Offline Going Incognito

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Re: Amazon Contact Us page down?
« Reply #1 on: August 17, 2017, 10:25:12 PM »
I havent tried it from inside KDP, but from inside Author Central it's working fine. Just now and a couple hours ago to link pb's with ebooks. Response time was super quick, too. I mean really fast, so fast that I thought I was getting the 'we received your email and we'll get back with you at some point...' auto-reply, but nope, it was a real live cut and paste response confirming that they did what I asked. It was weird.

I have been seeing this all day tho in AC:

Sales Info
We are experiencing a delay in updating your Sale Rank and Author Rank. Rest assured that we are working to update your sales info as soon as possible. Thank you for your patience!

Online Rinelle Grey

  • Status: Scheherazade
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  • Posts: 1922
  • Gender: Female
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Re: Amazon Contact Us page down?
« Reply #2 on: August 18, 2017, 01:05:14 AM »
Hmm, it's working again now. No idea what was up. Thanks!

Feel good romance with a touch of magic.
Rinelle grey | Website | Facebook | Twitter

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