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Author Topic: Bad pixel on my kindle  (Read 569 times)  

Offline happymat01

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Bad pixel on my kindle
« on: August 03, 2017, 11:36:15 PM »
Hello.

Is there any way to fix a bad pixel that appeared on my Kindle Fire 7? Actually its a bunch of red pixels right on the middle of the screen... I tried to give it a "massage" - nothing changed...

Any ideas?

Online Ann in Arlington

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Re: Bad pixel on my kindle
« Reply #1 on: August 04, 2017, 04:57:35 AM »

If the screen isn't working properly, there's no way I know of to fix it.

If it is still under warranty, contact Kindle customer service. They may want to see a picture but they'll likely replace it for you without much hassle.

If it's out of warranty, you can still contact them. They have been known to offer discounts if you're willing to send the defective device back.

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Offline AlanKemp

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Re: Bad pixel on my kindle
« Reply #2 on: August 27, 2017, 03:16:25 AM »
definitely contact Amazon. They can be surprisingly generous depending on how *ahem* convincing you can be

Alan Kemp