Author Topic: Stuck rankings - Amazon hates me.  (Read 737 times)  

Offline williammeikle

  • Status: Dostoevsky
  • ******
  • Posts: 3062
  • Strong the force is...
    • View Profile
    • William Meikle
Stuck rankings - Amazon hates me.
« on: January 17, 2018, 03:17:11 PM »
Why is it always on days that I'm keen to check things that the rankings get stuck? 6 hours now, and no movement on anything. Grrrr.

"One of the premier storytellers of our time" - FAMOUS MONSTERS OF FILMLAND
William Meikle | Blog | Facebook | Google+ | Twitter | Free ebooks

Online GeneDoucette

  • Status: Arthur C Clarke
  • *****
  • Posts: 2294
    • View Profile
    • Gene Doucette's Blog
Re: Stuck rankings - Amazon hates me.
« Reply #1 on: January 17, 2018, 03:31:10 PM »
lots of things stuck today. It happens every month, right around the ides.

Offline kw3000

  • Status: Arthur Conan Doyle
  • ****
  • Posts: 738
  • Rocky Mountains
    • View Profile
Re: Stuck rankings - Amazon hates me.
« Reply #2 on: January 17, 2018, 03:46:51 PM »
lots of things stuck today. It happens every month, right around the ides.

et tu, Bezos?

Ken Ward

Offline dgaughran

  • Status: Dostoevsky
  • ******
  • Posts: 3699
  • Gender: Male
  • Dublin
    • View Profile
    • David Gaughran
Re: Stuck rankings - Amazon hates me.
« Reply #3 on: January 17, 2018, 03:51:43 PM »
Yeah, breaking my F5 over here.

Was stuck overnight on Mon/Tuesday for 12 hours also. Rank didn't even fully catch up with sales before it froze again today. Must be doing some major tinkering, or the site is just creaking after Christmas like it did after Black Friday (the worst I've ever seen it - the whole Pop List frozen for a week or more).
Stuff for writers thisaway

Offline HilaryM

  • Status: Madeleine L'Engle
  • **
  • Posts: 71
    • View Profile
Re: Stuck rankings - Amazon hates me.
« Reply #4 on: January 17, 2018, 04:24:31 PM »
Thought it was just me!  Mine have been stuck for the past 6+ hours too!

Hilary Murray | Website | Facebook

Online Dpock

  • Status: Arthur Conan Doyle
  • ****
  • Posts: 730
  • Gender: Male
  • North Idaho
    • View Profile
Re: Stuck rankings - Amazon hates me.
« Reply #5 on: January 17, 2018, 04:42:08 PM »
They're updating now.


Offline BookMagic

  • Status: Dr. Seuss
  • *
  • Posts: 24
    • View Profile
Re: Stuck rankings - Amazon hates me.
« Reply #6 on: January 17, 2018, 04:44:13 PM »
They're updating now.

Yep. After 12 hours, my rankings finally changed.

Offline Nikolas TorVald

  • Status: Dr. Seuss
  • *
  • Posts: 29
    • View Profile
Re: Stuck rankings - Amazon hates me.
« Reply #7 on: January 17, 2018, 04:56:31 PM »
yay, amazon.

Offline dgaughran

  • Status: Dostoevsky
  • ******
  • Posts: 3699
  • Gender: Male
  • Dublin
    • View Profile
    • David Gaughran
Re: Stuck rankings - Amazon hates me.
« Reply #8 on: January 17, 2018, 05:22:52 PM »
Finally!
Stuff for writers thisaway

Offline aimeeeasterling

  • Status: Arthur Conan Doyle
  • ****
  • Posts: 865
    • View Profile
Re: Stuck rankings - Amazon hates me.
« Reply #9 on: January 18, 2018, 05:07:15 AM »
I got so desperate when my rank refused to update yesterday during a Bookbub that I emailed support. Here's what they told me:

We identified and corrected a technical issue that prevented all Kindle
sales and borrows from being added to sales rank calculations on Amazon.com
for a period of time between Monday, January 16 and Tuesday, January 17.

That's a pretty big bug!

Try Shiftless for FREE!
Aimee Easterling | Aimee Easterling - Author Page | Facebook Page