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Messages - Dan Wood

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Writers' Cafe / Re: Pre-orders on Draft2Digital
« on: April 07, 2018, 02:55:28 PM »
We can do preorders at Apple, B&N, Kobo and Tolino. 

Writers' Cafe / Re: Draft to Digital now distributing to libraries
« on: November 09, 2017, 12:01:12 PM »
If you ever have a chance to talk to a librarian that handles purchasing I highly recommend it. It is a fascinating and crazy world. On top of the high prices they are getting on digital copies from traditional publishers, most of the big 5 have additional onerous terms such as only allowing a certain number of checkouts before the library system has to purchase a new copy.  It makes it difficult both to manage and on the library's budget.

As far as selling on libraries, the number one thing you can do is let your fans know that the book is now available for libraries to purchase at Overdrive. Patrons can request books and librarians frequently buy the requests.  Draft2Digital has a large group of books in an upcoming holiday sale for libraries and we'll have more merchandising opportunities coming up in 2018 with Overdrive.

Writers' Cafe / Re: Draft to Digital now distributing to libraries
« on: November 09, 2017, 11:27:26 AM »
Overdrive and a handful of librarians have expressed to us that if you price too low for libraries (such as 1.99 or less) that many will assume there is something wrong with the book. Libraries are used to spending $60+ on each digital copy from traditional publishers. At the very least I'd recommend doubling you retail list price and in most cases that is still going to be an extraordinary deal to libraries.

Writers' Cafe / Re: How much lead time to change price through D2D?
« on: October 26, 2017, 05:30:55 PM »
Generally prices go through to all the major vendors except Barnes & Noble in a few hours.  D2D sends price changes to B&N throughout the day but they only process the next business morning, so most days a change will be within 24 hours. If you submit on Friday or Saturday though it won’t process till Monday morning-ish.  Please note that US holidays can also affect this time at B&N.

I’d say a week is safe in nearly every scenario and 2 days is safe as long as you are accounting for weekends and holidays.

Writers' Cafe / Re: Playster Rejecting LGBT+ Fiction
« on: September 02, 2017, 04:18:59 PM »
Hi everyone,

Jumping in here to let you know we are working on this. I believe this is just a misunderstanding over what is meant by some of the BISAC categories we sent Playster. We have seen such issues before since the BISAC standard is not international and the industry is working on new standards like THEMA to address such issues in the future.  We became aware of the issue on Thursday and we hope to have some news soon.  Please keep in mind that this is a holiday weekend in both the US and Canada.  Problems like these can take a few days to work out and correct.


Dan Wood
Director Author Relations

Writers' Cafe / Re: Bigotry at 24Symbols
« on: December 22, 2015, 05:19:02 PM »
Hi Everyone,

I want to drop in and let everyone know that we have been discussing all of this with 24Symbols since we learned of the issue.  I would ask that everyone try to be patient as we work with them.  As Justo’s responses have shown they are quite open to change.  Change at a business level takes time but they are reacting incredibly quickly.

We use the North American industry standard BISAC codes for categorization.  I think this is at the heart of the misunderstanding.  These codes are not standard internationally and it is something we’ve had to work with as we continue to look for global opportunities for indies.  We just have not encountered a case like this before and now it is something we can work through in our beta testing going forward.

We are in this amazing new world where technology is enabling authors to reach markets everywhere on the planet.  This is unprecedented.  As we continue to lay a foundation to enable indie authors to access every one of these markets there are going to be issues and cultural misunderstandings.  Please have faith in us that we will always lobby on your behalf and work through these issues as they arise.  As the Beatles say, "We can work it out".



Good catch Gator, updated the original

Hi everyone,

Wanted to make sure everyone is aware of the downtime at several of the vendors coming up due to the holidays.  I highly recommend you get any changes in today or tomorrow that you want in place for Christmas.

Here is the email we sent out to all our partners from earlier this month with specific details:

Christmas and New Year's are creeping up on us and we wanted to give you an early warning that these holidays will affect publishing times. Our offices will be closed Thursday, December 24th through Sunday the 27th for the Christmas holiday and on January 1st for New Year's Day.

We expect that the flurry of pre-Christmas releases and the special holiday hours at our partner stores will result in some delays. If possible, plan ahead and submit any changes or listing requests by December 14th to ensure the changes get published before the break.

We have received additional details directly from several of our partners:
Apple's publishing systems will be experiencing additional delays from Monday, December 21st, all the way through Friday, January 8th. Any changes meant to be in effect over Christmas need to be made by December 14th at the latest to make sure they are live for the holiday period. (Changes scheduled for the new year need to be made no later than December 18th.)
Please note that any new submissions have to be completely through the approval process by the deadline given to make sure they go live. This means you will want to make sure we have the final manuscript for any new books you want to go up as soon as possible because we anticipate heavy submission volume the week of December 14th to the 18th.

Barnes & Noble   
Book submissions and metadata changes supplied to Barnes & Noble from Draft2Digital are processed the next business day. B&N will be closed throughout the week of December 21st, opening again on Monday the 28th. Price changes should still go live during this break (as long as the change doesn't involve a price of "free"), but any other change should be submitted to B&N by the 17th at the latest to make sure we have time to work with their staff should any issues occur.

Kobo's publishing system will be down entirely from December 22nd through December 29th. During this time we will not be able to submit any new books or changes. We recommend getting everything to them by the 18th.

Scribd and Tolino   
While Scribd and Tolino will both continue publishing changes, both companies have announced limited support over the break (which greatly restricts how much our Customer Support can assist you with problems at their stores). Scribd support will be closed from December 24th through January 2nd, and Tolino will offer limited support from December 21st through January 3rd.
Due to the volume of submissions during the holiday season, we expect other vendors will take longer than usual to implement changes and to publish new works. However, there are no confirmed or planned publishing delays.
Preorders scheduled during these periods will go live as expected, provided we get the final manuscripts in and approved before the cutoff date of December 18th. I highly recommend getting us the final earlier that week to make sure it gets through review.

Writers' Cafe / Re: Do ebook sales slump over Christmas?
« on: December 17, 2015, 09:05:58 AM »
Traditional publishers tend to run a lot more sales in December so I do think that sales for indies are generally down in December.  January is usually a great month.

Writers' Cafe / Re: Kobo promo
« on: December 11, 2015, 02:00:15 PM »
Barnes and Noble has also said they don't like 3d covers (I believe they said this at RWA).  2d covers just look better on the wide variety of devices that people may decide to read on.

Personally I am interested in more international channels, especially sellers that use mobile payments (not that 24symbols does this afaik), because those are available to the un-banked / no credit card consumer. That is the slice of readers that's untapped. So I'd think of it only as a way to get in the door and hope that they grow into new markets without the expectation of making any money early on (meaning for several years).

24 Symbols does partner with mobile telephone companies in different countries where credit card use is not as prevalent.  Their application is preinstalled on some of these carriers and the reader can pay for their subscription with their telephone bill.  It is one of the things we are most excited about with this partnership with 24Symbols as we continue to build out our international support.  24Symbols has been around since 2011 and they have mostly focused on Spanish speaking markets but they have also made some partnerships with wireless carriers in Germany and the US.  As with Tolino we expect the real outliers in sales will be books in their main language market but there are large numbers of English speakers in all these countries.

24Symbols is subscription only so books are only borrowed.  We are somewhat limited on discussing the terms in public but feel free to email our support if you have any questions.

I listened to this Google Hangout today interviewing Elizabeth S Craig  and there is some great insights in to the how and why of Wattpad

Writers' Cafe / Re: D2D adds end-matter support
« on: September 24, 2015, 07:33:20 PM »
Hi Dan Wood,

I'm so glad to see someone from D2D here.

I'm still relatively new to D2D. Is this feature available if we upload our own epubs?
Yes for ePub version 2.

Writers' Cafe / Re: D2D adds end-matter support
« on: September 24, 2015, 06:33:53 PM »
I love D2D, but I think I'm too old to figure this out. Where do we generate end matter in the program? I've never seen it. Is that the author bio, etc., on the first page? Does that go at the end of our books? I never used it because I "assumed" it would go in front, which is definitely where I don't want it to be.

Does Also by mean Also Buy? If not, what is that? I guess I need visuals before I go in and click to make something happen to all my books, especially since I don't understand. Is there a "forget it" button? Cuz it wouldn't be the first time I've screwed everything up.

 It's kind of scary. If Also by means there will be an Apple link to my other books on Apple and a Nook link to my other books on Nook, then it's a wonderful idea. We just upgraded 35 books on five different platforms, but there was no way to do that for Apple through D2D.

That is what it means and you get to choose if the vendor specific  links are in the front, back or both. Feel free to call us tomorrow and one of our excellent customer service team members can walk you through it.

Writers' Cafe / Re: How did B&N get me?
« on: September 16, 2015, 11:22:51 AM »
If you have your book set up with Createspace they feed paperback books to B&N

Writers' Cafe / Re: August reports in -.0051 page payout ...
« on: September 16, 2015, 10:27:43 AM »
Where are the examples of Apple working with indie writers? Amazon has certainly done this.

 Except for Mr. Martin there, all of these are just some of hundreds of our partners books Apple is featuring.  They are very dedicated to working with indies.

I am a little discouraged there is not more talk about the reader experience in the constant discussion of going in and out of exclusivity.

Writers' Cafe / Re: Kobo review without a purchase?
« on: September 04, 2015, 08:00:44 PM »
Kobo uses a third party for reviews.   Might be LibraryThing. I don't recall for sure.

Writers' Cafe / Re: Do Kobo Rankings Ever Budge?
« on: August 04, 2015, 10:24:24 AM »
Each Kobo territory has a different ranking system and you see the rank for the country you are in. More than likely you are having a lot of sales in Canada where Kobo is strong but seeing the US store's ranks.

They don't make it easy to check out another territories store so you have to use proxies and the like.

Writers' Cafe / Re: Scribd Scrubbing Romance
« on: June 30, 2015, 05:52:24 PM »
Any idea on how they can renege on those trade published contracts? Perhaps there's an escape clause.
I'm limited in what I can say but the terms did not change. In a way it's like they have added a content guideline similar to Apple not allowing 3d covers.

Writers' Cafe / Re: Scribd Scrubbing Romance
« on: June 30, 2015, 05:43:21 PM »
I don't have a lot of information I can add at this point but to clear up a few items:

1. Cut was across the board. It will not only affect self published authors.
2. The books will be coming down over the course of the next week.

Writers' Cafe / Re: Comic Book Style Cover Artist?
« on: June 19, 2015, 01:01:54 PM »
Mike Corley did some amazing covers for the Apocalypse Weird crew.

Writers' Cafe / Re: B&N reporting free downloads through D2D
« on: June 18, 2015, 05:40:27 PM »
Today's free downloads should start showing up with reports tomorrow.  We'll be importing the historical data for the next few days.

Any thoughts on how this will impact the Algo? Thinking about it in terms of pages read as opposed to borrows past 10% makes my brain hurt. The only thing that seems fair would be books that have a higher percentage of pages read would fare better than books that were "borrowed" a lot but barely read.
I'm very curious about how this will affect ranking.


Sorry for the confusion.  Unfortunately Apple is fairly inconsistent in how they enforce their own guidelines. Draft2Digital does reject 3d covers with a blank or white background but Apple has allowed 2d covers with 3d elements on them (such as your original cover) most of the time.  Apple has been known to revise how they enforce their rules and has rejected books that were previously accepted.  It looks like this is what happened in the case of this book.  I highly advise not using any 3d elements in your book covers at Apple to avoid future headaches.

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