I was one of the first to get my M-Edge eLuminator2 booklight in July 2009. I anxiously waited for the item to be in stock. It arrived and I loved it. I actually wrote a very nice review about the light and it was published in the KindleBoards Handbook. I noticed over the last few weeks the light started flickering. I could tap it and would go on or off. I checked the battery connectinon and it was good. I believe the problem was in the switch. I wrote an email to M-Edge customer service. I told them when I bought the light and the symptoms I was having. I asked if I could get it replaced. I got an email back, the same day, apologizing for the problem and telling me they would ship a new one out immediately. They also sent a .pdf file that contained a shipping label to ship the defective booklight back. I just received an email this morning with a tracking number from Fedex, it's on it's way. I am extremely pleased with the customer service with this company. I will be a customer for a long time.
