Okay, there are 2 different coupon issues going on here. The coupons through SB (not RadiumOne) will earn you 10 sbs each once you redeem them (not just for printing) and can take up to 12 weeks to credit. The RO coupon offer for 9 sbs per day will only earn you the 9 sbs. You will not earn any additional sbs if you use the coupons.
The first time I did the RO coupon offer, I did not get credit. I submitted a ticket on it, was credited within a couple of days and have had no trouble getting credit for it daily since (going on about 3 months now and it started at 14 sbs per day). And you only need to "print" one per day.
If you have redeemed SB coupons and have not received credit within 12 weeks, you can submit a ticket. I don't use them that often but I think I've been credited for most of the ones I have used. It's hard to keep track since you can't tell which ones credit.