Author Topic: Problem with my avatar  (Read 3502 times)  

Offline Gertie Kindle

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Problem with my avatar
« on: August 09, 2013, 01:55:53 pm »
I couldn't upload my latest book cover into my forum profile. The file name is there but no picture and when I refresh or save changes, I get "no picture selected."

Finally copied image location from Amazon but I don't think that's acceptable. I tried uploading several different pictures and none of them worked.

I changed my sig file with no problem.

PS: Copied the image from my Amazon author page and at least the "look inside" and "kindle edition" captions don't show.


« Last Edit: August 09, 2013, 01:59:07 pm by Gertie Kindle 'a/k/a Margaret Lake' »

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    Re: Problem with my avatar
    « Reply #1 on: August 09, 2013, 02:38:20 pm »
    I currently see Dog Days of August as your avatar.  Is that what it's meant to have?

    Chances are the image you weer trying to upload was simply too large. . . . so making it smaller will probably help.

    I suspect Betsy will be along soon and may have some other suggestions. . . . .
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    Offline Betsy the Quilter

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    Re: Problem with my avatar
    « Reply #2 on: August 09, 2013, 03:11:41 pm »
    I couldn't upload my latest book cover into my forum profile. The file name is there but no picture and when I refresh or save changes, I get "no picture selected."

    Finally copied image location from Amazon but I don't think that's acceptable. I tried uploading several different pictures and none of them worked.

    I changed my sig file with no problem.

    PS: Copied the image from my Amazon author page and at least the "look inside" and "kindle edition" captions don't show.




    The most common reason for an avatar image to not show up is if it's too large.  Were you trying to upload an image directly from your computer, Gertie, or linking to it?  The avatar image as displayed on KBoards will be 140x160 pixels.  That's a 23KB file...  The system software will reduce files a certain extent, but if the file is too big, it burps.

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    Offline Gertie Kindle

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    Re: Problem with my avatar
    « Reply #3 on: August 09, 2013, 04:07:59 pm »
    The most common reason for an avatar image to not show up is if it's too large.  Were you trying to upload an image directly from your computer, Gertie, or linking to it?  The avatar image as displayed on KBoards will be 140x160 pixels.  That's a 23KB file...  The system software will reduce files a certain extent, but if the file is too big, it burps.

    Betsy

    I have all my covers reduced to a smaller size and KB has accepted the last seven just fine. That's why I'm stymied.

    Offline Gertie Kindle

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    Re: Problem with my avatar
    « Reply #4 on: August 09, 2013, 04:11:04 pm »
    I currently see Dog Days of August as your avatar.  Is that what it's meant to have?

    Chances are the image you weer trying to upload was simply too large. . . . so making it smaller will probably help.

    I suspect Betsy will be along soon and may have some other suggestions. . . . .

    Yes, that's the correct image but it's not from my file. It's from Amazon's author page.

    It's not critical, but I don't want to keep having the same problem every month.

    Offline Betsy the Quilter

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    Re: Problem with my avatar
    « Reply #5 on: August 09, 2013, 04:27:34 pm »
    I have all my covers reduced to a smaller size and KB has accepted the last seven just fine. That's why I'm stymied.

    So you're trying to upload from your computer?  Have you tried to upload it to an on line site and then linking to it?  (Just trying to see if there's some problem with the file vs the upload.)

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    Offline Gertie Kindle

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    Re: Problem with my avatar
    « Reply #6 on: August 09, 2013, 05:34:53 pm »
    So you're trying to upload from your computer?  Have you tried to upload it to an on line site and then linking to it?  (Just trying to see if there's some problem with the file vs the upload.)

    Betsy

    No, I haven't tried that, but I did try to upload pictures that I've used before with no problem. None of them worked.


    Offline Betsy the Quilter

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    Re: Problem with my avatar
    « Reply #7 on: August 09, 2013, 08:45:49 pm »
    No, I haven't tried that, but I did try to upload pictures that I've used before with no problem. None of them worked.



    I'm going to try changing my avatar to test that it's not a system problem.  Could you send me one of the pics you've used before that aren't working any more?

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    Offline Gertie Kindle

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    Re: Problem with my avatar
    « Reply #8 on: August 10, 2013, 10:10:37 am »
    I'm going to try changing my avatar to test that it's not a system problem.  Could you send me one of the pics you've used before that aren't working any more?

    Betsy

    I'll send you last month's pic. You can see they're all working fine in my sig. I changed that after I tried to change my avatar.




    Offline Betsy the Quilter

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    Re: Problem with my avatar
    « Reply #9 on: August 10, 2013, 04:31:20 pm »
    I'll send you last month's pic. You can see they're all working fine in my sig. I changed that after I tried to change my avatar.


    Gertie,

    I was able to change my avatar to the Fireworks one but haven't gotten the other to work.  There's definitely something...eating dinner right now but I'll try something else after I eat.  (Hubby's birthday!)

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    Offline Gertie Kindle

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    Re: Problem with my avatar
    « Reply #10 on: August 10, 2013, 05:01:17 pm »
    Gertie,

    I was able to change my avatar to the Fireworks one but haven't gotten the other to work.  There's definitely something...eating dinner right now but I'll try something else after I eat.  (Hubby's birthday!)

    Betsy

    No rush. Enjoy hubby's birthday.

    Offline Gertie Kindle

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    Re: Problem with my avatar
    « Reply #11 on: August 10, 2013, 05:09:29 pm »
    I resized it again. I think the problem is that somehow, the editing defaulted to HP photosmart essentials instead of Word picture manager. I was able to switch back to Word and resize it again. That means all of the covers that I made smaller will have to be redone. Fortunately only four more to redo.

    Thanks for your help. I think that solved the problem. 

    Offline Betsy the Quilter

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    Re: Problem with my avatar
    « Reply #12 on: August 11, 2013, 05:16:18 am »
    Glad I could help...I just opened the cover in my graphics program and resaved it to a different file name and that solved it, so I do think it was something in the way it was saved.  Glad you figured it out!

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    Re: Problem with my avatar
    « Reply #13 on: August 11, 2013, 05:28:40 am »
    Glad I could help...I just opened the cover in my graphics program and resaved it to a different file name and that solved it, so I do think it was something in the way it was saved.  Glad you figured it out!

    Betsy

    Couldn't have done it without your clues! Thanks for persisting.

    Offline Gertie Kindle

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    Re: Problem with my avatar
    « Reply #14 on: October 10, 2013, 12:57:46 pm »
    Same problem again this month. Tried resizing it several times and saved under a different name each time. Even 287 x 448 didn't work. I copied it from author central again so my avatar has been updated, but it's not very visible.

    Any other suggestions?


    Offline Betsy the Quilter

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    Re: Problem with my avatar
    « Reply #15 on: October 10, 2013, 02:03:13 pm »
    What cover are you trying to have for your avatar--I see Raven's Witch--a gray cover?

    Bets
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    Offline Gertie Kindle

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    Re: Problem with my avatar
    « Reply #16 on: October 10, 2013, 02:51:27 pm »
    What cover are you trying to have for your avatar--I see Raven's Witch--a gray cover?

    Bets

    Yes, that's the one I want. I had to copy it from Author Central again. I still couldn't upload my own file and I tried several. I keep getting no file selected messages.

    Offline Betsy the Quilter

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    Re: Problem with my avatar
    « Reply #17 on: October 11, 2013, 07:04:51 am »
    Yes, that's the one I want. I had to copy it from Author Central again. I still couldn't upload my own file and I tried several. I keep getting no file selected messages.


    Hmmm... 

    First, try it again, there have been some system problems.  If that doesn't work, I'll PM you my email address, send me the file and I'll see if I can upload it.

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    Offline Gertie Kindle

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    Re: Problem with my avatar
    « Reply #18 on: October 11, 2013, 07:08:25 am »
    Hmmm... 

    First, try it again, there have been some system problems.  If that doesn't work, I'll PM you my email address, send me the file and I'll see if I can upload it.

    Betsy

    The linkmaker wouldn't work this morning. Something about API.

    I'll try to upload the avatar again.


    Offline Betsy the Quilter

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    Re: Problem with my avatar
    « Reply #19 on: October 11, 2013, 07:26:10 am »
    LM worked for me just now, calling up your books....

    Let me know what happens with the avatar.

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    Re: Problem with my avatar
    « Reply #20 on: October 11, 2013, 08:53:30 am »
    LM worked for me just now, calling up your books....

    Let me know what happens with the avatar.

    Betsy

    Interrupted by DD picking up her cat and then I took a nap.

    I think it worked. It's the same cover I had there before, but I'm not sure if it's the one from author central or my file. I'm pretty sure it's my file.

    We'll see what happens next month.  :D

    Offline Betsy the Quilter

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    Re: Problem with my avatar
    « Reply #21 on: October 11, 2013, 09:00:36 am »
    Interrupted by DD picking up her cat and then I took a nap.

    I think it worked. It's the same cover I had there before, but I'm not sure if it's the one from author central or my file. I'm pretty sure it's my file.

    We'll see what happens next month.  :D

    Well, it's showing as an uploaded picture, Gertie.  So I think it's your file.

    Betsy
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    Offline Gertie Kindle

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    Re: Problem with my avatar
    « Reply #22 on: October 11, 2013, 10:16:29 am »
    Well, it's showing as an uploaded picture, Gertie.  So I think it's your file.

    Betsy

    Okay, thanks.

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    Re: Problem with my avatar
    « Reply #23 on: October 11, 2013, 10:50:20 am »
    LM worked for me just now, calling up your books....

    There's an intermittent error being generated from the Amazon API that the link maker calls. Try again.

    Offline Betsy the Quilter

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    Re:
    « Reply #24 on: October 11, 2013, 11:49:57 am »
    Thanks, L!

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