Author Topic: check your series link on new amazon sales page  (Read 6086 times)  

Offline Mark E. Cooper

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check your series link on new amazon sales page
« on: May 15, 2015, 04:17:05 am »
Why? Because they're busted...again. The collection info is all missing. Bad programming. KDP are looking into mine, but have insisted it's working. It's patently not. Everything after the ? in the url is missing in the books 1-4 but it's there for the box set and THAT works fine. KDP give the usual rubbish. Clear cache etc... sigh.

There go sales again.

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    Offline D-C

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    Re: check your series link on new amazon sales page
    « Reply #1 on: May 15, 2015, 04:32:47 am »
    Yup, the new 'paperback / ebook' layout has mucked up my series link too. But their split-testing the new look, so it may be that your KDP rep isn't seeing what you're seeing.

    Offline Mark E. Cooper

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    Re: check your series link on new amazon sales page
    « Reply #2 on: May 15, 2015, 04:43:51 am »
    Yup, the new 'paperback / ebook' layout has mucked up my series link too. But their split-testing the new look, so it may be that your KDP rep isn't seeing what you're seeing.

    There's a pattern though. I checked some of our kboards guys and the ones that have sub titles are busted. My boxset has "Merkiaari Wars" as the series link. It works. BUT the sales pages for individual books has "Merkiaari Wars (4 Book Series)" as the link and doesn't work

    Offline Joe_Nobody

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    Re: check your series link on new amazon sales page
    « Reply #3 on: May 15, 2015, 04:44:15 am »
    Grrrrrrrrr

    Offline Vera Nazarian

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    Re: check your series link on new amazon sales page
    « Reply #4 on: May 15, 2015, 04:52:44 am »
    Okay, I'm kind of confused what's missing?

    Offline Mark E. Cooper

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    Re: check your series link on new amazon sales page
    « Reply #5 on: May 15, 2015, 05:32:48 am »
    Okay, I'm kind of confused what's missing?

    Not missing. The link is there but busted.

    Offline Anna Drake

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    Re: check your series link on new amazon sales page
    « Reply #6 on: May 15, 2015, 05:37:23 am »
    Yes. Mine doesn't work either. I hope this is something they will fix?


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    Offline Betsy the Quilter

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    Re: check your series link on new amazon sales page
    « Reply #7 on: May 15, 2015, 05:49:43 am »
    I've contacted Amazon Customer Support about this issue; as a series reader, this is NOT acceptable.  I click on the series link all the time.

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    Re: check your series link on new amazon sales page
    « Reply #8 on: May 15, 2015, 06:00:11 am »
    Thanks for the heads up.

    Offline Mark E. Cooper

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    Re: check your series link on new amazon sales page
    « Reply #9 on: May 15, 2015, 06:25:35 am »
    I'm getting back and forth. They keep changing the support person and he keeps telling me its my broswer. Clear cache ffs! Was I born yesterday?

    Offline Vera Nazarian

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    Re: check your series link on new amazon sales page
    « Reply #10 on: May 15, 2015, 06:38:22 am »
    Not missing. The link is there but busted.

    Hmm, unless I am still misunderstanding something, all of mine seem to be working okay. 

    Let me go click on yours...

    *addendum*

    Went to click on series link, everything seems to be clickable. How weird, I am really not seeing what you guys are talking about. Maybe my cache is set to an older "good" version of it... But that makes no sense, I haven't clicked on your book before, so it wouldn't be cached in my browser...

    So confused.

    Sorry that I am being dense.
    « Last Edit: May 15, 2015, 06:47:49 am by Vera Nazarian »

    Offline Betsy the Quilter

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    Re: check your series link on new amazon sales page
    « Reply #11 on: May 15, 2015, 06:42:43 am »
    Mark's was the one I checked this morning.  Didn't work for me.  EDIT:  Vera, yours work for me, Anna's doesn't.

    Betsy
    « Last Edit: May 15, 2015, 06:46:51 am by Betsy the Quilter »
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    Offline Donna White Glaser

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    Re: check your series link on new amazon sales page
    « Reply #12 on: May 15, 2015, 06:46:10 am »
    My series links are working (and I use a subtitle) but one of my books isn't linked to the audio version. Have to check that. Thanks for bringing this up, Mark! I don't think I would have checked those details without this nudge.

    Offline Caddy

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    Re: check your series link on new amazon sales page
    « Reply #13 on: May 15, 2015, 06:57:47 am »
    My links work, but they have an obsolete cover for House of PLeasure. This has happened before.  GRRRRR

    By the way, since the series page show paperbacks as the main book for eacch title, this is something you can call Author Central about and they always get things fixed quickly.
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    Offline Mark E. Cooper

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    Re: check your series link on new amazon sales page
    « Reply #14 on: May 15, 2015, 07:12:29 am »
    I shouldn't stress, but it's all 4 of my series now.

    Offline Betsy the Quilter

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    Re: check your series link on new amazon sales page
    « Reply #15 on: May 15, 2015, 07:13:36 am »
    Hmm, unless I am still misunderstanding something, all of mine seem to be working okay. 

    Let me go click on yours...

    *addendum*

    Went to click on series link, everything seems to be clickable. How weird, I am really not seeing what you guys are talking about. Maybe my cache is set to an older "good" version of it... But that makes no sense, I haven't clicked on your book before, so it wouldn't be cached in my browser...

    So confused.

    Sorry that I am being dense.

    Hmmm... the link of Mark's that I checked was the one on this page:
    http://www.amazon.com/dp/B00IPN0N2O/?tag=kbkindleb-20

    Haven't checked the one on the series he talks about earlier...
    EDIT:  I've checked three series on Mark's page--the link doesn't work for any of them. :(
    « Last Edit: May 15, 2015, 07:19:56 am by Betsy the Quilter »
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    Offline Vera Nazarian

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    Re: check your series link on new amazon sales page
    « Reply #16 on: May 15, 2015, 07:25:09 am »
    Hmmm... the link of Mark's that I checked was the one on this page:
    http://www.amazon.com/dp/B00IPN0N2O/?tag=kbkindleb-20

    Haven't checked the one on the series he talks about earlier...
    EDIT:  I've checked three series on Mark's page--the link doesn't work for any of them. :(

    This link works just fine for me, and when I click though and click on the Shifter Legacies series link, that also works fine! 

    Then I kept drilling down and clicked around on all the different individual titles, and again, all works fine!

    How bizarre...

    Offline Mark E. Cooper

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    Re: check your series link on new amazon sales page
    « Reply #17 on: May 15, 2015, 07:27:36 am »
    Hmmm... the link of Mark's that I checked was the one on this page:
    http://www.amazon.com/dp/B00IPN0N2O/?tag=kbkindleb-20

    Haven't checked the one on the series he talks about earlier...
    EDIT:  I've checked three series on Mark's page--the link doesn't work for any of them. :(

    But KDP says "Sure they do. I clicked and your book appears"
    Mark says "But it's the SERIES LINK ON THE PAGE that doesn't work"
    But KDP says "I've clicked the link and your book 1 Hard Duty appears."
    Mark says "But it's the SERIES LINK ON THE PAGE that doesn't WORK!!!!!"
    But KDP says "I've clicked the link and your book 1 Hard Duty appears. Please clear your cache. Or use a different browser."

    I give up.

    Offline Sara C

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    Re: check your series link on new amazon sales page
    « Reply #18 on: May 15, 2015, 07:31:22 am »
    But KDP says "Sure they do. I clicked and your book appears"
    Mark says "But it's the SERIES LINK ON THE PAGE that doesn't work"
    But KDP says "I've clicked the link and your book 1 Hard Duty appears."
    Mark says "But it's the SERIES LINK ON THE PAGE that doesn't WORK!!!!!"
    But KDP says "I've clicked the link and your book 1 Hard Duty appears. Please clear your cache. Or use a different browser."

    I give up.

    Oh man, for what it's worth yours are currently working for me, as are mine. Hopefully I slept through all of the technical difficulties.

    Offline Betsy the Quilter

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    Re: check your series link on new amazon sales page
    « Reply #19 on: May 15, 2015, 07:32:13 am »
    But KDP says "Sure they do. I clicked and your book appears"
    Mark says "But it's the SERIES LINK ON THE PAGE that doesn't work"
    But KDP says "I've clicked the link and your book 1 Hard Duty appears."
    Mark says "But it's the SERIES LINK ON THE PAGE that doesn't WORK!!!!!"
    But KDP says "I've clicked the link and your book 1 Hard Duty appears. Please clear your cache. Or use a different browser."

    I give up.

    Have you tried sending them the actual series link?  For example this is the series link I tried first that (still) doesn't work for me, though apparently it worked for Vera. (I'm on an iPad, by the way...)

    http://www.amazon.com/gp/product/B00XJ0RRB8/ref=series_rw_dp_labf

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    Offline Sonya Bateman

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    Re: check your series link on new amazon sales page
    « Reply #20 on: May 15, 2015, 07:35:16 am »
    AAAAAHHHHHH. My five-book series says it's three books and the link's busted.

    I was *just* starting to get some traction, after consistently failing at this for FOUR YEARS. Seriously. Just released the fifth book in the new series on May 1. WHY, AMAZON?!?!

    Where is the weeping smiley... :-(

    (Why yes, I do think the sky is falling. Amazon hates me, man. Urgh.)
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    Offline Betsy the Quilter

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    Re: check your series link on new amazon sales page
    « Reply #21 on: May 15, 2015, 07:35:34 am »
    Oh man, for what it's worth yours are currently working for me, as are mine. Hopefully I slept through all of the technical difficulties.

    What browser are you using, Sara?
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    Offline Betsy the Quilter

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    Re: check your series link on new amazon sales page
    « Reply #22 on: May 15, 2015, 07:36:34 am »
    Where is the weeping smiley... :-(

    Last one is supposed to be the weeping smiley, although it just looks really, really sad:
     :'(
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    Offline Sonya Bateman

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    Re: check your series link on new amazon sales page
    « Reply #23 on: May 15, 2015, 07:38:15 am »
    Last one is supposed to be the weeping smiley, although it just looks really, really sad:
     :'(

    Yeeeeah, that about sums me up right now.  :'(
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    Offline Vera Nazarian

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    Re: check your series link on new amazon sales page
    « Reply #24 on: May 15, 2015, 07:41:58 am »
    Have you tried sending them the actual series link?  For example this is the series link I tried first that (still) doesn't work for me, though apparently it worked for Vera. (I'm on an iPad, by the way...)

    http://www.amazon.com/gp/product/B00XJ0RRB8/ref=series_rw_dp_labf

    Betsy

    Betsy,

    Okay, the above link does not work for me either, but that's not the one you originally posted...

    Ok, copying Mark's series link that works for me:

    http://www.amazon.com/s/ref=series_rw_dp_labf?_encoding=UTF8&field-collection=Shifter%20Legacies&url=search-alias%3Ddigital-text

    That's the link I get on his product page.

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