Author Topic: Page reads not updating?  (Read 23097 times)  

Offline I'm a Little Teapot

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Re: Page reads not updating?
« Reply #25 on: July 01, 2017, 05:03:43 am »
Yeah, no pages read here either.

Bah, humbug. :D

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    Offline Wired

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    Re: Page reads not updating?
    « Reply #26 on: July 01, 2017, 05:14:38 am »
    Zero page reads shown...but ranks improving. ???

    Offline MissingAlaska

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    Re: Page reads not updating?
    « Reply #27 on: July 01, 2017, 05:27:36 am »
    I'll add another data point. Zero pages read.


    Offline Christine Kersey

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    Re: Page reads not updating?
    « Reply #28 on: July 01, 2017, 05:30:31 am »
    I actually show 1 page read (at this time of day I usually have tens of thousands). Anyway, hopefully Amazon will fix this asap.

    Offline Wayne Stinnett

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    Re: Page reads not updating?
    « Reply #29 on: July 01, 2017, 05:48:26 am »
    Must be a system wide failure. Usually by 0800 EDT I have about 35K-50K page reads. Currently showing zero on all fourteen books. Sales are a little below what they normally are this early, but it's also Saturday, so about where they should be.

    Phoenix pointed this out in her thread warning that July would be wonky.
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    Offline Desmond X. Torres

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    Re: Page reads not updating?
    « Reply #30 on: July 01, 2017, 05:54:08 am »
    Well, FWIW just about 9:00 am EST and no page reads either.

    Offline Rick Partlow

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    Re: Page reads not updating?
    « Reply #31 on: July 01, 2017, 05:57:36 am »
    No page reads for my stuff either, and I usually have at least 15K by now.

    Offline Lady Runa

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    Re: Page reads not updating?
    « Reply #32 on: July 01, 2017, 06:40:47 am »
    Likewise. My page reads are exactly 2. Normally, about this time it should be several thousand. Very weird.

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    Offline Megan Crewe

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    Re: Page reads not updating?
    « Reply #33 on: July 01, 2017, 07:20:04 am »
    Same here: normal sales and pre-orders, but zero pages read when I usually have at least 1K when I first check in the morning.

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    Offline JaclynDolamore

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    Re: Page reads not updating?
    « Reply #34 on: July 01, 2017, 07:24:27 am »
    I haven't seen any page reads added since early yesterday evening, in fact...

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    Offline hopecartercan

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    Re: Page reads not updating?
    « Reply #35 on: July 01, 2017, 07:25:06 am »
    No wonder people worry about July 1st.  I've been seeing it on the Kboards, but now it makes sense!  :o

    I thought we were safe since Amazon hadn't made any major announcements. But now... :o

    Offline Holly A Hook

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    Re: Page reads not updating?
    « Reply #36 on: July 01, 2017, 07:29:48 am »
    The same is happening with me here.  Page reads were slow yesterday and nonexistent today (as in, 0) when I usually have 3-5K by now.  It's 10:30 AM now and not a single read has registered.  A few sales are coming in, but they're slow as expected for a holiday weekend.

    It screams "glitch" to me.

    Offline jcalloway

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    Re: Page reads not updating?
    « Reply #37 on: July 01, 2017, 07:42:59 am »
    I'm not worried, but the million-dollar question: is this a general glitch, or is this a glitch relating to an unannounced change in KU?

    We've all been waiting for something new, and it's about that time of year for them to roll out an 'update.'

    Maybe they're implementing the "count only the pages of the listed book, discount all bonus content" thing that I've seen a few people here and elsewhere mention over the last few weeks.

    Offline old account

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    Offline LittleFox

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    Re: Page reads not updating?
    « Reply #39 on: July 01, 2017, 08:15:05 am »
    I'm with everyone else - zero page reads, with far lower than usual page reads yesterday. My sales are also far lower than usual for yesterday and today (they dropped off a cliff rather than a general summer slow down). It's also taking much longer than usual for the money to come through on Book Report for the sales I do have.

    Offline Chrissy

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    Re: Page reads not updating?
    « Reply #40 on: July 01, 2017, 08:18:22 am »
    I thought we were safe since Amazon hadn't made any major announcements. But now... :o

    It's easier customer service wise if Amazon doesn't announce the changes they make.  :)

    I wonder if the cosmetic changes they made in June included some "under-the-hood" changes we're just starting to see.  :o

    Offline LittleFox

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    Re: Page reads not updating?
    « Reply #41 on: July 01, 2017, 08:28:06 am »
    I think we can safely say that free downloads aren't being reported accurately either. I have 230 reported downloads on Infernal Bonds, and its rank is currently #782 free.

    Offline sela

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    Re: Page reads not updating?
    « Reply #42 on: July 01, 2017, 08:45:07 am »
    No page reads on my dashboard either and I usually have up to 10K by now so I imagine they are rolling out something new or there is a system wide glitch.

    The Author Formerly Known As Sela

    Offline PhoenixS

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    Re: Page reads not updating?
    « Reply #43 on: July 01, 2017, 08:54:28 am »
    ***********
    « Last Edit: September 22, 2018, 09:20:17 am by PhoenixS »
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    Offline Not any more

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    Re: Page reads not updating?
    « Reply #44 on: July 01, 2017, 08:57:47 am »
    Yesterday's sales were very good, the second best day in June except for the day of my new release. But both sales and page reads froze around 10 pm EDT, though the money updated. This morning I have 0 pages and 9 sales, only one of those on the book on promo. Nothing has updated in the past three hours. Most of my books have plummeted in rank since yesterday.
    This post remains on KBoards over my objections.

    Offline Taking my troll a$$ outta here

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    Re: Page reads not updating?
    « Reply #45 on: July 01, 2017, 08:58:21 am »
    Yup. Yesterday was my best number of page reads in 90 days; today it's zero.
    Sales & freebies are updating though, it seems.
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    Offline AriadneBeckett

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    Re: Page reads not updating?
    « Reply #46 on: July 01, 2017, 09:08:11 am »
    So does one contact amazon about this? Or let them sort it out?

    Offline hunterone

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    Re: Page reads not updating?
    « Reply #47 on: July 01, 2017, 09:13:47 am »
    Just email them. If they get 20 or 50 emails from authors they will get on it immediately and fix it. Be proactive and email them. Let them know that other authors are reporting it as well. This way they know its wide.

    Offline hopecartercan

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    Re: Page reads not updating?
    « Reply #48 on: July 01, 2017, 09:20:23 am »
    Sent email to [email protected]:

    Kindle Unlimited Page Reads not showing on KDP dashboard

    Hello,

    Hundreds of us Kindle Unlimited authors woke up this morning to zero or one Kindle Unlimited Pages Read. We are used to seeing thousands of pages read by this time of the day. There must be a glitch. Will someone please look into this?

    Thank you,

    Thx Cherise. I wasn't sure of exactly what to say cause I'm kinda new to this. I'm emailing them right now.

    Offline PhoenixS

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    Re: Page reads not updating?
    « Reply #49 on: July 01, 2017, 09:28:31 am »
    ***********
    « Last Edit: September 22, 2018, 09:20:10 am by PhoenixS »
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