Author Topic: Can't Access Kindle Unlimited  (Read 409 times)  

Offline alamogunr

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Can't Access Kindle Unlimited
« on: February 05, 2020, 07:00:18 am »
Subject line is somewhat misleading.  We have Kindle Unlimited but when I try to access and order a book that is listed as Kindle Unlimited, I'm not able to.  Some books, when I leave and come back, are no longer showing Kindle Unlimited.  Is Amazon changing to nothing but purchased books?

We have been using Kindle Unlimited for quite awhile.  Only purchasing books that have never been available as free(borrowed).

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    Offline barryem

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    Re: Can't Access Kindle Unlimited
    « Reply #1 on: February 05, 2020, 07:50:44 am »
    I check Kindle Unlimited about once a week.  I checked out a book yesterday.  Everything there seems normal to me.

    Barry

    Offline Linjeakel

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    Re: Can't Access Kindle Unlimited
    « Reply #2 on: February 05, 2020, 08:57:35 am »
    I haven't noticed any problems - are you sure your KU subscription is still active?
    Linda

    Offline alamogunr

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    Re: Can't Access Kindle Unlimited
    « Reply #3 on: February 05, 2020, 10:29:33 am »
    We should still be active.  It is charged automatically to our card each month.

    Offline Ann in Arlington

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    Re: Can't Access Kindle Unlimited
    « Reply #4 on: February 05, 2020, 11:47:40 am »
    I think books move in and out of KU. Maybe you're trying to buy a book that is no longer in the program?

    Are you trying to d/l from your kindle, or borrow via your computer/amazon account?

    If from kindle, are you sure that device is registered to the same account attached to the KU subscription?

    If from the computer, are you logged into the account that has the KU subscription?
    My Kindles
    Hermoine's Handbag (Voyage)
    Ed's (Voyage Refurb)
    Bedtime Reading (Oasis 9)
    Godric's Hollow (Basic 7)
    My Tardis (PW 10)

    Offline Gary_Berg

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    Re: Can't Access Kindle Unlimited
    « Reply #5 on: February 05, 2020, 12:22:24 pm »
    Is it possible you need to return some books in KU? Isn't there a limit to how many you can have checked out at once?

    Sent from my SM-T820 using Tapatalk


    Offline binaryhermit

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    Re: Can't Access Kindle Unlimited
    « Reply #6 on: February 05, 2020, 12:32:56 pm »
    Are you sure your last payment actually went through

    Offline alamogunr

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    Re: Can't Access Kindle Unlimited
    « Reply #7 on: February 05, 2020, 03:43:33 pm »
    I think the most likely explanation is that the book has been removed from KU.  My wife would have complained before now if anything else had gone wrong.  Between the two of us, we go through at least a half dozen KU books a week.  Can't download one without returning one.  Just go to the bottom of the list that comes up and return that one.

    I'll try again in a day or so.  I found some others that I can read in the meantime.

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