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1
Fire Talk / Re: Email about confirming HD 4G order?
« on: October 29, 2012, 03:31:50 am »
Well, as someone who worked for an international IT security firm for 20 years, I will weigh in: phishing, and particularly spear-phishing, is a huge problem both in the US and abroad. (Spear-phishing is a more targeted form of phishing, in which the e-mail is constructed to have specific personal relevancy to the targeted user.) And the most effective way to avoid being a victim of phishing is to never click on a link in an e-mail. So I, too, wish that Amazon had provided another way to confirm the Fire HD 4G LTE orders.

That being said, if you ordered a Fire HD 4G LTE, and you get this e-mail, just check the link URL by hovering over it before you click, to be sure it's going to Amazon. I would also recommend logging in to Amazon directly from the http://amazon.com URL, and *then* clicking on the link in the e-mail.


I agree completely. My only comment would be that "huge problem" is a relative term, having different meanings to individuals depending upon their risk tolerance. As someone whose entire 35 year career has been in international business and IT, I would argue that it is a "huge" problem for governments and corporations attempting to maintain the integrity of their systems. For most individuals using the Internet who have a moderate level of knowledge about how to use an e-mail program, not such a "huge" problem. And I do think it is reasonable for Amazon to provide its customers with an alternative way for people to respond if they harbor personal concerns about these sorts of messages.

But gratuitous comments from moderators about "belittling" others just because of a difference of opinion contributes nothing to the discussion.

2
Fire Talk / Re: Email about confirming HD 4G order?
« on: October 28, 2012, 09:00:17 am »
Still. . . .it pays to be prudent. . . .and I don't think belittling others' concerns is appropriate. :-\

If you are really concerned -- or don't get it because it's gone to junk mail heaven (or is it hell? ::)) I expect if you contact Kindle Support you can work something out.  

Or go there ANYWAY, and provide your feedback as to why you're cautious about clicking links in an email.

I understand they'll send it up to 3 times but you do have to confirm by the middle of November or risk your order being cancelled.  I suppose if that happens, you'd get an email about that as well.

Note that you may not get it at ALL if you didn't order until later.  Now, for instance, you can pre-order, but there's no notification on the page that you'll have to confirm the order at a later date.

Suggesting that people are blowing an issue out of proportion is not belittling their concerns. I am merely pointing out that in a society (the US) where people have fewer life risks than almost anywhere else in the world, there has been a somewhat steady trend to try to eliminate all risks, no matter how trivial. Many of these attempts to eliminate all risk have the consequence of complicating life beyond what is reasonable for the level of risk. For example, I spend a great deal of my time traveling and working in Europe and Africa. I have a bank account with a major American bank which required me to perform 4 additional steps to access my account when out of the country. Fortunately, after one year of complaints by me and I suspect hundreds of other customers, this requirement was eliminated last month. I have another account which cannot be accessed from outside the US because, according to the rocket scientists at the company, "the Internet is very dangerous to use outside the United States." That is patently false.

I enjoy Amazon's very secure and seamless service, with robust account data and the ability to control my experience beyond what is available on any other shopping site, with a minimum of login and identity check measures. No company is more aggressive in pursuing phishers and abusers of its identity than Amazon. As a result, I doubt if there is a safer commercial website. The level of concern expressed about this issue is not dissimilar from worrying about whether a letter from someone you know is a letter bomb. Despite the media hype, the risk of data theft when engaging in online activity is minimal if people just think before clicking. It is worth noting that most intrusions occur because of stupidity. I read a study in the past couple of years that about 2% of recipients actually respond to Nigerian e-mail scams. I hate to think what those people are doing with all of the penis enlargement e-mails.

3
Fire Talk / Re: Email about confirming HD 4G order?
« on: October 28, 2012, 04:41:06 am »
For those looking for a virus behind every byte: If you are expecting an e-mail, it is almost certainly legit. If an e-mail is about something that has nothing to do with anything you have done, it is probably not legit. You can always check the full header, which is possible in every e-mail program I know of as an option. A non-legit e-mail will be coming from an actual address that makes no sense.

Life is way too short to get this worked up about an expected e-mail that every purchaser of a LTE model was told to expect. If you didn't order the LTE model, then call Homeland Security. I have been hacked, infected, etc. and have lived to see another day.  It ain't cancer.

4
Fire Talk / Re: Stoopid Question of the Day
« on: October 27, 2012, 10:08:41 pm »
KFTT was the development code name for the HD before it was announced and some apps may not have been been updated to reflect its released name, which I guess would be abbreviated KFHD. Maybe KFTT means Kindle Fire Tablet Two. Who knows.

5
Fire Talk / Re: Original Kindle Fire Acting... Wonky!
« on: October 27, 2012, 05:45:32 am »
I have had to replace several Kindles over the years. Amazon's warranty replacement service is truly outstanding. They want you to buy media, and the best way to encourage that is for customers to have devices that work properly.

6
Fire Talk / Re: Music Equalizers
« on: October 27, 2012, 05:37:19 am »
The equalizer is very subtle and I can only notice differences at high volume.

7
Fire Talk / Re: More nuts and bolts...finding email and FB?
« on: October 25, 2012, 07:43:01 pm »
Thank you. I used to be on the Outlook Office  team at Microsoft  :)

However I've had my main Hotmail address for 15 yrs and prefer to keep it as long as possible. I also have Outlook and Outlook Web Access.

Outlook.com has nothing to do with Outlook and is not connected to the Outlook program or Outlook Web Access. It is a rebranding of Hotmail with greater capabilities. Obviously, as many have criticized Microsoft for doing this, lots of people confuse Outlook.com with Outlook.

8
Fire Talk / Re: Fire 8.9" battery life?
« on: October 25, 2012, 11:21:21 am »
OTOH, don't put complete trust in the battery life claims. They are best looked at as relative numbers, useful for comparison among devices. But the actual battery charge life is often less than the claimed number of hours. It all depends on how you use the device, and manufacturers use models based on expected use patterns (how much time on games, reading, watching videos, etc. for each charge). Obviously, if they calculate less time for game playing (the biggest power hog) and more time for reading (uses the least power), their number will be better than the other way around. I have found that an intense session of Angry Birds drains my original Fire pretty fast. But listening to music with earbuds or reading uses very little power.

I know most of the reviews of the 7 inch HD have found around 7-9 hours on a charge, although the claimed number is 11. That is better than the original Fire. But you will find the same sort of discrepancy for almost every product, whether Amazon, Apple, Samsung, or Brand X.

9
Fire Talk / Re: Fire 8.9" battery life?
« on: October 25, 2012, 11:06:08 am »
A company cannot make performance claims about product elements for which FCC approval is required but hasn't been given. The unapproved part of the 8.9 was the chip which controls the 4G, which obviously is a power user. Now that the device has been approved, I suspect that Amazon will publish the estimated battery life soon.

10
Fire Talk / Re: More nuts and bolts...finding email and FB?
« on: October 25, 2012, 10:16:26 am »
Ah, so if they are (all but one) Hotmail accts...Web-based email accts, they will only be saved as Web pages?

Microsoft has announced that hotmail is going away at some point. You should consider converting your account to the replacement, Outlook.com, which is a more full-featured service and easily retrievable with any e-mail app. The service has a good tool for converting from hotmail to outlook.com (not to be confused with the software program Outlook).

11
Fire Talk / Re: More Free Magazines
« on: October 25, 2012, 03:53:35 am »
You can always check the billing status of magazine subscriptions in Manage Your Kindle in your account on the Amazon website. Gives all details including billing history for each title.

12
Fire Talk / Re: Email about confirming HD 4G order?
« on: October 25, 2012, 03:10:59 am »
Everyone who pre-ordered an 8.9 will get the e-mail. As the product listing indicated (until about 2 weeks ago when the product was approved by the FCC), everyone who pre-ordered were not buying the 8.9, only reserving a place in line. It is illegal to sell an electronic device without FCC approval in the US.

If you stay signed in to your Amazon account on your computer, you will not have to sign in to your account when you click on the confirmation. If you aren't, you will have to sign in.

I just got the e-mail this morning.

13
Fire Talk / Re: Logitech Bluetooth keyboard on special $15 FREE SHIPPING.
« on: October 24, 2012, 03:27:41 pm »
This will work for the Motorola as well. Why pay $15 more for a trackpoint?

Still available at above link.

Because it is a better keyboard. The Logitech one is actually a case for a discontinued Galaxy tablet with an embedded keyboard.

14
Fire Talk / Re: Kindle Fire HD frozen/dead...
« on: October 24, 2012, 12:01:52 pm »
The reset is to hold down the power button for approximately 20 seconds until it completely turns off. Then wait a few seconds, press the power button and  it should start to reboot. If that is not happening, you need to call Amazon and have the unit replaced.

15
Apple devices (iPad, iPhone, iPod...) / Re: So much for the iPad mini
« on: October 23, 2012, 02:22:32 pm »
I have.  Lots, for example, at the recent Springsteen concert.  And at the car shows I go to.  I'm disappointed that the Fire 4G doesn't have two cameras because I would use it.

Betsy

Must be a Virgiinia thing  ;D

16
Apple devices (iPad, iPhone, iPod...) / Re: So much for the iPad mini
« on: October 23, 2012, 11:37:26 am »
It does, apparently, have two cameras, so for those that care about that it's a step up.  Not sure it's a $130 step up.

OTOH, if you're heavily invested in the apple ecosystem, the Fire doesn't do you much good. :-\

I agree on all points. However, it does raise interesting issues for the technology addicted. For example, how many cameras do you need? I suspect that most people considering it will already have a smartphone. I still haven't seen a lot of people walking around with iPads in front of their faces taking pictures.

I suspect the deciding factor for most people will be Apple vs. Amazon ecosystem.

Probably a few unhappy iPad 3 purchasers. Six months is an awfully short product life cycle.

17
Apple devices (iPad, iPhone, iPod...) / So much for the iPad mini
« on: October 23, 2012, 11:27:34 am »
$329 for 16GB; same screen resolution as original Fire, but larger at 7.9". Case dimensions almost identical to 7" HD. I think I'll pass.......but the new iPad 4, that looks good. Same price as the New iPad (iPad 3), but much better specs.

18
Fire Talk / Re: Email Advertising from Amazon
« on: October 21, 2012, 11:54:43 am »
I received the ATT e-mail a day after I was looking at cell phone plans in the Amazon mobile phone store. I have an 8.9 4G HD on order and am sure it had nothing to do with that order. The e-mail was from Amazon. Amazon does not allow partners to e-mail customers who do not have a direct relationship with the third party merchant. In fact, Amazon does not provide the e-mail addresses of it customers to any third party merchant except if the customer has purchased that company's services (not products) through Amazon. My guess is that receiving multiple e-mails was just a mistake, which sometimes happens even with the best managed marketing systems.

19
Fire Talk / Re: Email Advertising from Amazon
« on: October 21, 2012, 05:35:56 am »
You have complete control over what e-mails you receive from Amazon. Just go to your account on the Amazon website and select "e-mail from Amazon". You then choose what you want. Amazon is very good about respecting customer e-mail choices.

20
Fire Talk / Re: Logitech Bluetooth keyboard on special $15 FREE SHIPPING.
« on: October 21, 2012, 05:28:18 am »
Woot has the Motorola keyboard (with Trackpoint) on sale today for $30.

21
Fire Talk / Re: KFHD7 has Wi-Fi On/Off AND Airplane Mode On/Off
« on: October 16, 2012, 09:14:34 am »
This is a uniquely American problem, a result in part of the fear culture that has developed in the US following 9/11. There are NO fact-based studies showing that the type of radio signals emitted by consumer electronic devices have any risk of interfering with aircraft electronics. Many countries, notably the Scandinavian countries which tend to develop policies based on facts rather than tea bags, have lifted the ban and much of Europe is expected to follow. The only thing slowing down the lifting of the ban worldwide is pressure from US authorities who don't want to see the US perceived as an irrational holdout until the political climate allows them to regulate air travel more sensible, which doesn't look like it will be any time soon.


22
Fire Talk / Re: Regarding problems with your Kindle Fire and KFHD
« on: October 14, 2012, 10:02:18 pm »
I think of resetting to restore to factory defaults as a reboot.  If I'm restarting, as I described because of an unresponsive touch screen then that's my idea of a restart.

I know the sematics are not interchangeable and I apologize for the confusion.

Now, I am really confused. A "restart" is commonly referred to as a "reboot", that is, turning the computer or device off for a complete shutdown (not "hibernating" or "sleeping"), then on again. You seem to be indicating that your survey is about whether people have had to "restart" their Fires, not whether they have had to "reset" their Fires to the factory defaults. In that case, I doubt if any computer or computer-based device has been invented that does not require an occasional "restart". If it happens often, it usually means that there is a problem with an app or other software, often because a particular software program did not install properly or because two or more programs are in conflict and therefore are not compatible.

Bottom line, if your survey is about restarts, the response will probably be that 100% of medium to heavy Fire users (or android, Windows, or even Sacred Fruit users) will have had to do a restart of their devices or computers. If it is about resets, very few people should have had the problem. If a reset is required more than once and you haven't done anything unusual, it means it is time to call Amazon customer service.

23
Fire Talk / Re: Regarding problems with your Kindle Fire and KFHD
« on: October 14, 2012, 01:54:21 pm »
Do you mean a reset or a restart? Very different.

Most problems are resolved with a restart (holding the power button in about 20-25 seconds until it completely shuts down and then pressing the power button again to reboot). Not uncommon at all if you use the device a lot or have one or more apps that are buggy.

A reset means restoring the factory settings. Very uncommon and usually unnecessary (even when Amazon customer service tries to get you to do it to solve a problem).

24
Fire Talk / Re: KFHD7 has Wi-Fi On/Off AND Airplane Mode On/Off
« on: October 14, 2012, 06:25:56 am »
Actually, airplane mode on an android phone turns off both wifi and the cell network (neither of which is allowed on US air carriers, although wifi restrictions are finally slowly changing because of the successful introduction of wifi in Europe on flights). The beauty of the android solution is that you can easily turn wifi back on after selecting airplane mode, so it is useful on solid ground for shutting off the phone without affecting the wifi data flow.

As I indicated in my first reply, the Airplane Mode on the HD is redundant and is nothing more than two switches that do the same thing. On the 4G model, it will work like other android devices and allow wifi to be switched back on manually when in Airplane Mode while keeping the cell mode off.

25
Fire Talk / Re: KFHD7 has Wi-Fi On/Off AND Airplane Mode On/Off
« on: October 14, 2012, 01:45:55 am »
That is strange. According to Amazon, the two controls are redundant and simply an easy way to comply with airline restrictions. In other words, airplane mode turns wifi off, just like the wifi control. Airplane mode overrides the wifi control for "on" only. In other words, if wifi is "on" but airplane mode is "on", wifi will be off. There is no reason that battery power would be different depending upon which control you use to turn off wifi. You should probably check a few more times, then contact Amazon if you continue to see the problem. If there is a battery drain with airplane mode "on" that doesn't otherwise occur with wifi "off", it would seem to mean it isn't working right.

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