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So I recently ordered 5 premade covers so I could update my books as well as have a cover ready for the new book I'm about to release. The price was very reasonable but it still stretched my budget to the limits.
Now the process of this kind of service is that you select a premade cover from their list, then they change the cover with your title, name, and any other details you want on the cover. It's a simple procedure. Right off the bat I let the cover designer know that two pairs of the covers I ordered were in the same series and I'd like them to look the same. That's not unreasonable right? I'm not asking for a custom design or anything, just the same fonts and layout for those covers. I can't see how it would take any extra time or effort to plan that out beforehand, and in a way could even make it easier.
The response is that to do that I'd have to pay $15 extra per cover, not just for the ones changed to look like an already existing cover but for EVERY cover. That's over a 3rd again the price I'm paying. I inform the cover designer that I can't afford any extra charges and ask him to do what he can.
So the covers arrive and every single one is different. He asks me to let him know if I'd like some changes, so even though there are several I'd prefer I just request basic font changes on two of the covers as well as a minor layout change so at least the covers in the same series look somewhat similar. Again, I'm informed that for font changes there's an extra charge of $15. I again inform him that I can't afford any extra charges and ask him to do whatever he's willing to do.
So here's how I see the situation. Even though he knew he was doing covers for books in series he deliberately used different fonts and layouts. Unless he has some restriction on using the same font, I can't see any reason he'd do that aside from to create a situation where I'd have to pay extra for the covers I want.
To be clear, I've been polite and accommodating to him from the beginning, and he's been up front about what I can expect. Still, I can't be satisfied with the service and consider it to be dubious at best. While I'm happy to pay for the work he provided as promised I don't intend to use his services again, even to make the desired alterations to covers I'm not satisfied with.
So is there something I'm missing here? Am I being unreasonable?
Now the process of this kind of service is that you select a premade cover from their list, then they change the cover with your title, name, and any other details you want on the cover. It's a simple procedure. Right off the bat I let the cover designer know that two pairs of the covers I ordered were in the same series and I'd like them to look the same. That's not unreasonable right? I'm not asking for a custom design or anything, just the same fonts and layout for those covers. I can't see how it would take any extra time or effort to plan that out beforehand, and in a way could even make it easier.
The response is that to do that I'd have to pay $15 extra per cover, not just for the ones changed to look like an already existing cover but for EVERY cover. That's over a 3rd again the price I'm paying. I inform the cover designer that I can't afford any extra charges and ask him to do what he can.
So the covers arrive and every single one is different. He asks me to let him know if I'd like some changes, so even though there are several I'd prefer I just request basic font changes on two of the covers as well as a minor layout change so at least the covers in the same series look somewhat similar. Again, I'm informed that for font changes there's an extra charge of $15. I again inform him that I can't afford any extra charges and ask him to do whatever he's willing to do.
So here's how I see the situation. Even though he knew he was doing covers for books in series he deliberately used different fonts and layouts. Unless he has some restriction on using the same font, I can't see any reason he'd do that aside from to create a situation where I'd have to pay extra for the covers I want.
To be clear, I've been polite and accommodating to him from the beginning, and he's been up front about what I can expect. Still, I can't be satisfied with the service and consider it to be dubious at best. While I'm happy to pay for the work he provided as promised I don't intend to use his services again, even to make the desired alterations to covers I'm not satisfied with.
So is there something I'm missing here? Am I being unreasonable?