[KindleKay (aka #1652)]

Um....that's pretty much the same canned response they give to everyone. They change a few words to make it sound like they are addressing your specific issue but it's more or less a form letter.

ummmm...yeah....I don't want to burst your bubble, but ^^this^^ is true

 

[KindleKay (aka #1652)]

It's OK egh...I remember getting what I thought to be a "personal" response from CS while I was waiting for my Kindle.  My bubble burst, too 

(older and wiser now)

 

[KindleKay (aka #1652)]

OK- I have a question that up until now I have been nervous to ask....but what the hey!  I am feeling brave....

Here goes.....

*deep breath*

How does one understand the location in Kindle?  I just don't "get" it so I ignore it!!!