[gwen10]

Wanted this to have it's own thread so everybody could see it.
I spoke with Amazon CS yesterday, and verified that they will refund shipping charges for customers who don't receive as follows:
Next day shipping: 2/24
Two day shipping: 2/25

Looks like my K2 will  be here today as promised, so I don't be calling for a refund, but anybody else who doesn't receive according to the schedule above definitely should call for a refund.

Hope everybody receives their K2's on time and in great condition!  Soooo excited!

 

[Harmakhet]

Awesome to know.  Thanks Gwen.

Mine still has a chance to make it here.  They flew it to Richmond and it's only an hour or so down the road...although we tend to get our shipments at 9.

 

[wilsondm2]

I ordered mine for overnight express and it is still 5 hours away. They mis-routed it to Austin instead of San Angelo.  Very slim chance it will be here today, but I might be able to get it at the warehouse after work, otherwise it will be here tomorrow. 

 

[KindleKid]

Well, i guess that's what they should do. IF someone doesn't receive something on the date they paid extra to have it on, it's only right that they get refunded. Luckily, i dont have to worry about that

 

[Sweety18]

Thanks for the info. Amazon is great, they always put their customers first unlike the other online auction place

Wanted this to have it's own thread so everybody could see it.
I spoke with Amazon CS yesterday, and verified that they will refund shipping charges for customers who don't receive as follows:
Next day shipping: 2/24
Two day shipping: 2/25

Looks like my K2 will be here today as promised, so I don't be calling for a refund, but anybody else who doesn't receive according to the schedule above definitely should call for a refund.

Hope everybody receives their K2's on time and in great condition! Soooo excited!

 

[Angela]

I ordered mine for overnight express and it is still 5 hours away. They mis-routed it to Austin instead of San Angelo. Very slim chance it will be here today, but I might be able to get it at the warehouse after work, otherwise it will be here tomorrow.

Same thing happened to me with my K1... it was misrouted to Secaucus NJ instead of Longview, TX!! Mine was free 2 day shipping. It took 7 days and an extra Kindle to get one to my house!