[Ann in Arlington]

I totally agree Dustin. I should have checked the forums before buying a promo from them.

It's always important to do your due diligence before contracting with any vendor; this thread is some 5 pages long and if you read the whole thing you'll see there are some who have been completely satisfied with the Books Butterfly service. Others have not. As always, you may report your PERSONAL experiences with a vendor but must do so with courtesy. Vendors are required to respond with courtesy as well but, at bottom, this is not the place to hash out disputes.

 

[Guest]

Hi Dustin

With all due respect, you are making ASSUMPTIONS and quite inaccurate ones

1) This is an ASSUMPTION and inaccurate - They intentionally don't provide stats. It's part of their business plan.

We are happy to use bit.ly links for authors. We have been doing this recently for authors who promote permafreebooks and share books with us
We don't encourage it when linking to store as lots of our apps don't have support for anything other than www.amazon.com/dp/ASIN format

Bitly stats if linked directly to files are a good proxy for number of downloads. If linked to book page they just tell you number of visits. KDP dashboard is the only accurate count.

We are happy to let authors use bitly links

Your ASSUMPTION in our view is inaccurate - every day we have a few authors using bitly links. You can check our blog at www.freebookdeals.com to see for yourself

****************

1b) I've already discussed above (post pending approval by admins) why we can't use affiliate links and that affiliate links leave out most channels (twitter, mobile friendly websites, apps, etc)

Again, KDP dashboard is the most accurate counting method

********************************************************

2) Another assumption and quite inaccurate - Buyers beware when dealing with this company

Is this advice based on actual experiences and actual knowledge of what our success rate is, or is it just an opinion based on hearsay and anecdotal evidence?

We have worked with 8,000+ authors. Unfortunately some did not get good results (roughly 8%). 2% of them are unhappy and don't want a re-run. That's unfortunate - we try our best to work things out. With some of them we are quite unsuccessful in resolving the issue

********************************

3) As Ann said - you may report your PERSONAL experiences with a vendor

You are anonymous. You aren't stating any evidence or actual experiences. We'd appreciate it if you could email us actual results at booksbutterfly88@gmail.com and we'll resolve the issue for you

***

4) As Ann said -  if you read the whole thing you'll see there are some who have been completely satisfied with the Books Butterfly service. Others have not.

We have worked with 8,000+ authors and work with thousands of authors every month. Refund rate is less than 8% for books promoted at $0.99 and at free. Roughly 66% of our customers are repeat customers

We have actual hard evidence that proves all this. Bank statements. Payment records. Testimonials. 66% Repeat customers. We have hard evidence of dispute rate being just 2.5%
**************

 

[Guest]

Jean Paul Zogby

1) It's unfortunate that you are unhappy with the experience
For the perceived rudeness - we have apologized and we're glad that you have accepted

2) For the claim that we didn't generate any sales, it's puzzling that you (and the forum moderators) won't let us share sales rank graph, despite the author sharing his sales stats freely elsewhere i.e. http://www.kboards.com/index.php/topic,250650.msg3490627.html#msg3490627

If you are already sharing stats on this forum, then surely the best way to prove we didn't generate sales for you is to show the sales rank graph
You're saying - no sales increase
Graph is showing - 400+ additional sales (over and above previous 2 weeks average)

So sharing the graph would easily end all this confusion

**********

3) For the claim that we shouldn't guarantee sales - That falls more into the realm of a difference in opinion about how a company should be run.

As stated earlier - We only want to make money when our authors get results. It's truly unfortunate that our commitment to authors is constantly attacked by a few people (most of whom haven't promoted with us). It's really one of our best features - results guaranteed, or you get store credit. What's not to love?

We are creators ourselves and have sold 1.35 million+ apps, most at $0.99. For us the best marketing would be - guaranteed results and you pay only when you get results. So that's what we built

Every single time (and it's not often) someone tells us - I don't want guaranteed results and instead just want you to send the book out to X readers
It's puzzling to us. Sales and Downloads are MUCH better than 'X people were sent your book'

92% of the time, promotions for $0.99 and free books hit the target and remaining 8% of the time authors can run the book again

From our repeat customers we constantly hear that they love this feature (the guarantee) and sales trends also show this is an amazing sales booster (guaranteed results or a prorated refund in store credit)

1) Our authors have an accurate estimate of how they can plug our promotions into their bestseller drives and launch campaigns
2) It's one of our differentiators and key selling points
3) It's a self-reporting system where authors check the KDP dashboard and self-report. The author does self-reporting

*******

4) Jean Paul, we find it very puzzling that you are posting here on forums warning authors against us while using a different email to buy more promotion packages. Equally puzzling is that your personal assistant claimed to not be associated with you (perhaps he's an intern)

***********

 

[Fluffyshotme]

Thanks Felix. I appreciate the vote of confidence.

Just a quick note

1) We're strong for SciFi Thrillers etc.

2) We're not strong for SciFi Fantasy Horror in general.

However, all our slots are 'Results or a Prorated refund' so we'll run your book. You can submit and we'll let you know what our best guess is for your book - if we get that or more, then great. If not, we'll do a prorated refund based on actual results you get.

ireaderreview,

I am looking at running a promotion for my book which will be exclusively available from Amazon. How many reviews would you recommend I get before I initiate a marketing campaign through your service?

I wrote a book about the strategies and rules that I established in order to win custody of my son. I plan to run a promotional for paid books under the "How To" genre.

I wanted to post this publicly in case others have similar questions about the timing of their own marketing campaigns.

Thank you,

 

[David VanDyke]

ireaderreview,

I am looking at running a promotion for my book which will be exclusively available from Amazon. How many reviews would you recommend I get before I initiate a marketing campaign through your service?

I wrote a book about the strategies and rules that I established in order to win custody of my son. I plan to run a promotional for paid books under the "How To" genre.

I wanted to post this publicly in case others have similar questions about the timing of their own marketing campaigns.

Thank you,

This thread is filled with old information about Butterfly. I suggest you look for other threads on KBoards with more recent information to give you a more accurate picture of what to expect currently.

 

[unkownwriter]

Yeah, you need to research the current issues with this company, not revive two and a half year old threads. Whole different world now.

Also, in general, no need to bring up zombie threads. Start a new one if you have questions.

 

[Guest]

Fluffyshotme, responding to your questions

I am looking at running a promotion for my book which will be exclusively available from Amazon. How many reviews would you recommend I get before I initiate a marketing campaign through your service?

* There is no strict requirement.

If no reviews - then cover must be well done (by a top designer like goonwrite.com or damonza.com or ebooklaunch.com etc)

If very few reviews - review rating must be high

If 10 or more reviews - then review rating must be 4 stars or higher

Generally, always better to promote after getting a few reviews and a rating of 4 stars or higher

****************


I wrote a book about the strategies and rules that I established in order to win custody of my son. I plan to run a promotional for paid books under the "How To" genre.

*****
Non Fiction is strong for us. However, this topic is a bit niche as most Kindle owners are over 50. And our demographics also match that.
Not that many kindle owners involved in custody cases, to the best of my knowledge
So I'd recommend getting a smaller promotion package like Release Gold (if over $1) or New Release (if $0.99 or $1)


I wanted to post this publicly in case others have similar questions about the timing of their own marketing campaigns.

***********
Yeah, this is a very common question - how many reviews before we will approve a book?

Answer: There is no review requirement. But if no reviews then you should have a darn good cover and you should not be expecting to get the type of results a book with 50 reviews and a 4.5 star rating will get. Guarantee will still hold if we take your book. However, please adjust expectations

 

[crebel]

In a recent thread, KBoards' members were directed to use this vendor thread for further questions or comments about your service, so I am doing so.

In answer to a reader question about how readers are able to sign up to avail themselves of Books Butterfly promotions you replied:

"The Books Butterfly Site is a site FOR AUTHORS to buy promotion packages
why would a site built FOR AUTHORS TO ORDER PROMOTION PACKAGES have an email sign up link for readers?"

Would you please confirm for me (or explain further to penetrate my denseness), there is no "Books Butterfly" reader promotion site, the site is strictly a clearinghouse to send promotional materials to various other blogs, twitter feeds, apps, etc.?  If an author says "I have a Books Butterfly promotion on November 20, 2017", a reader needs to be signed up for or know to go to some other site to find it?

Will you tell this reader-only whether any/all of the sites are vetted or under your control?  For example, I finally made my way from your promotional site to freebookdeals.com where the first 3 listings violate at least the Amazon TOS by saying, "Author is offering files only for readers who agree to review it. And only for ReviewSt readers and Books Butterfly readers."  So only request those books if you are going to review somewhere other than Amazon and the books aren't available to everyone?  Do I have to go further to sign up for ReviewSt to have access? If Books Butterfly is only an author-promotion sign-up site, who are Books Butterfly readers?

I guess I'd like to be able to tell your author customers about the effectiveness of your platform from a reader customer prospective like I can with other promotional sites such as BookBub.  A reader can tell authors, "I've purchased or downloaded for free, 150 books since January 01, 2017 as a direct result of BookBub ads. It's the only promotional site I use to find deals."  I don't find a way to link my purchases directly to your service so authors can figure out a ROI.

Final question for my personal edification. Do you know or is there any way to know how many of the 5 million+ readers you claim are duplicate sign-ups to multiple sites to which you push promotional materials?

 

[Guest]

1) Books Butterfly is a promotion company

www.booksbutterfly.com is the ORDER SITE for authors to make orders. So the website you see there is ONLY FOR Authors. Just the way that if you go to adwords.google.com that is a site ONLY FOR ADVERTISERS not for people using a search engine

Just the way that adwords.google.com is the order site/purchase site to purchase adwords ads, booksbutterfly.com is the order site to purchase books Butterfly Ads

www.booksbutterfly.com is the order site for authors WHEREAS Books Butterfly is the COMPANY

We have never been able to understand by some authors just can't fathom this. that you can have an order site built just for authors to order promotion packages, whereas the company itself has hundreds of book promotion blogs and apps and twitter accounts for readers WHICH ARE COMPLETELY SEPARATE

What is percentage of authors that are looking for book offers? close to zero. They are only there to buy promotion packages. So build a site for them

What is percentage of readers that are looking to buy promotion packages? probably zero. So don't have anything reader related on the order site. There are no readers visiting www.booksbutterfly.com

Books Butterfly is a promotion company that has hundreds of marketing channels

When you buy a promotion package from this order site your book will be promoted on the Books Butterfly company's entire network (all owned by us)

1) our Apps - over 200 of them

2) our twitter accounts

3) our email lists - 30+ genres, 11 countries, 4 different ebook stores. Subgenres do not yet have email lists, only blogs

4) our blogs - over 100

This page has a list of some of our blogs and some of our twitter accounts. It is RIGHT at the TOP at www.booksbutterfly.com as 'How It Works' link. Here: https://www.booksbutterfly.com/bookpromotion/how-it-works/#step3

This page has a list of apps and screenshots - https://www.booksbutterfly.com/bookpromotion/bookmarketing/proof-4-million-readers/
this is also right at the top as 'proof' page

The sites and apps and twitter accounts are listed on www.booksbutterfly.com Order Site itself. Authors can check on How it Works page and see list of blogs. And they can check on Proof page and see some of the apps

***********

The confusion is that everyone is used to - one book promotion website that does dual functions - it has list of books, and it also has Advertise link somewhere at the bottom or on top right for authors to click

We have a completely different model

Each genre is its own blog, its own app, its own little world

so it's a network for 67 genres and subgenres and each is its own site. So imagine having 67 completely separate promotion sites, one per genre/subgenre
And also having 4 main store based sites - for Kindle, Nook, Apple, Kobo

Now, instead of each of these 71 sites having its own order site, they all have ONE order site - www.booksbutterfly.com

So whether you want to promote romance (which is sites like romancefreebooks.com and associated apps and associated twitter accounts etc.) or mystery (which is sites like www.mysteryfreebooks.com and associated apps and associated twitter account etc.) all orders are made through www.booksbutterfly.com

There are also general kindle blogs, 11 country specific kindle blogs, and blogs for Nook, Apple, Kobo
and they each have apps and each have email lists
and each have apps in one or more app stores

**************************************************

2) There is absolutely no Amazon TOS violations. It's completely legal to share a free copy of your book in return for an honest review. The readers are not paid and they only write honest reviews

****************

3) Books Butterfly readers are anyone who uses any of the sites or apps

4) Yes, everything is 100% controlled by us. It's simple email lists and blogs. There's not really anything to 'vet' - it's a list of book offers and deals

5) You're free to sign up to any of the sites and use them and tell authors whatever you found etc. An individual Author only cares about whether or not you downloaded and bought their books. How many books you bought this year is low value information

6) Good question. 5.1 million readers

Firstly we already account for all this. Most places we list the adjusted figure

Some places there is close to zero overlap - Apple iPad and Kindle Fire, for example

Some places there is lots of overlap - mystery and thriller

Generally, as we're adding 1 million readers a year, the 5.1 million figure is after overlap

Please keep in mind that we don't do cross promotion between Twitter and Apps or between Apps and Twitter. So those readers are for the most part completely separate. The 3 million App readers have never had our twitter accounts promoted to them, and the 1.8 million Twitter Users have not had our apps promoted to them

So those two (the bulk of our readers) have very little overlap

So of that 4.8 million there are at least 4.4 million unique users there
And then email lists and blogs add on another 440,000 or so for 4.84 million

However, these are all figures from beginning of 2017. we're adding 1 million+ readers a year so whatever 'is there overlap' angle you try to bring in, gets blown out of the water. It's 5.1 million unique readers. You can try any angle you like to try and claim 'it's not 5.1 million readers' but reality is we have 5.1 million+ unique readers and our NET add rate of readers is over 1 million new unique readers a year

 

[Mr. Sparkle]

Where is the reader signup? Before I sign up for a promo service, I like to know what the service looks like for my potential buyers and where they're finding the service. It's good due diligence.

If it's a long list, that's fine. I still want to know where the potential buyers are signing up for the newsletter / reading list / etc.

 

[Guest]

This page has lists of blogs - https://www.booksbutterfly.com/bookpromotion/how-it-works/#step3

Just click on your genre and it'll take you to the blog. There are sign up links at the top of the page
email looks just like blog, so there's no need to sign up just to see what everything looks like

 

[crebel]

Gosh, I'm so flattered you think one of my questions was good.

**************************************************

2) There is absolutely no Amazon TOS violations. It's completely legal to share a free copy of your book in return for an honest review. The readers are not paid and they only write honest reviews

****************

This answer is flat-out wrong. From the Amazon Community Guidelines, under exceptions to Promotions and Commercial Solicitations (bolding mine):

"Book authors and publishers may continue to provide free or discounted copies of their books to readers, as long as the author or publisher does not require a review in exchange or attempt to influence the review."

 

[Guest]

From ReviewSt site: Get Free Copies of Books in Return for Honest Reviews. If you like the book, please review it.

www.reviewst.com

ReviewSt code of ethics: http://reviewst.com/readers/code-of-honor/

******************************

What is written in Books Butterfly sites when sharing books made free for reviews

Please Note: Author has made this book free in return for a honest review. Please leave the Review on Amazon Kindle Page here, after reading it. Bookmark it if possible. Thank you.

***************

* there is absolutely no requirement to review the book if you take it. We are specifying the reason why the book has been made free

you are reading it too literally

It's not - author has said you cannot take the book until and unless you agree to review it. First enter this code and then promise to leave a review and then you will get book. There is no sign up or condition to get the book. It's available freely during the Review St promotion

It's actually meant to be - book is listed for anyone to download WITHOUT conditions ONLY with the UNDERSTANDING that the purpose of the author making the book free is to get reviews. so if you like the book please review it

***
anyways, thanks for pointing out the room for confusion if someone is very literal and leaves out the context that book is available freely. I've asked team to edit it a bit to make it clear that author is hoping they will leave a review if they like the book

******************************

Looking at the rule you shared - There is no review required. Any of our readers can download the book freely. we only ask that if they like the book they review it and we specify why the author has made the book free - to get reviews

 

[telracs]

this may sound snarky, but i don't really mean it that way...

could you, in a post less than 100 words long, explain where you get your readers. 

if you feel this is secret info that you don't want to share, simply say that.  we won't like that answer very much, but we will accept it. 

but please, a short answer.  sometimes i feel that i'm trying to read a legal textbook when parsing your posts and a i am definitely missing things.

 

[Guest]

could you, in a post less than 100 words long, explain where you get your readers.

Ditto.

BooksButterfly claims to have 5 million readers (which is more than Bookbub) and that they are adding a million a year.

Yet there is no deal newsletter and nowhere to sign up as a reader, so how is that number being calculated?

For a service which claims to have 5 million readers, the results reported by authors are infinitesimal to zero for such a large reader base. Which means there either isn't actually 5m readers or they have incredibly low engagement rates.

 

[Guest]

Telracs

1) For Blogs - Click on this link. https://www.booksbutterfly.com/bookpromotion/how-it-works/#step3

Then scroll down half a page to see list of main blogs, genre blogs, sub genre blogs. these are some, not all
Click on any of the blogs. Each blog has a bar at top of the page with links to email lists and links to other blogs

If this is not understandable let me know and I'll see if I can explain it any simpler

2) For Apps - Click on this link. https://www.booksbutterfly.com/bookpromotion/bookmarketing/proof-4-million-readers/
Then scroll down to see lists of Apps

**************

I'm posting that list here to eliminate the strange line of thinking of 'there are no email signup links' and other wrong things. This is a PARTIAL list

Here are some of our blogs and websites

Main Blogs
Kindle Main Blog - www.freebookdeals.com
Nook Main Blog - www.freebooky.com
Kobo Main Blog - www.koboreview.com
20+ Kindle Genre Blogs, including
Romance - www.romancefreebooks.com
Mystery - www.mysteryfreebooks.com
Thriller - www.thrillerfreebooks.com
Christian - www.christianfreebook.com
Historical Fiction - www.historicalfreebooks.com
Science Fiction - www.sciencefictionfreebooks.com
Non Fiction - www.nonfictionfreebooks.com
How To - www.howtofreebooks.com
40+ Kindle SubGenre Blogs, including
Deals - www.ebook-deal.com
Cozy Mystery - www.freecozymystery.com
Gardening - www.gardeningfreebooks.com
Hard Boiled Mystery - www.hardboiledmystery.com
Romance Bestsellers - www.romance8.com
Steamy Romance & Erotica - www.eroticafreebooks.com
Steamy Romance Only - www.steamybook.com
Prepper - www.prepperfreebooks.com
History - www.historyfreebooks.com
Clean Romance - www.cleanromancebook.com
Christian Romance - www.freechristianromance.com
Suspense Thrillers - www.freesuspensethriller.com
Clean Books - www.freecleanbooks.com
Historical Romance - www.freehistoricalromance.com
Crime Thrillers - www.crimethrillerbooks.com
True Crime - www.freetruecrime.com
Contemporary Romance - www.contemporaryromances.com
Free Box Sets - www.freeboxset.com
Cheap Box Sets - www.cheapboxset.com
Dark Romance - www.dark4u.com
Shifter Romance - www.shifterbook.com
BDSM - www.romantickink.com

 

[Guest]

Ditto.

BooksButterfly claims to have 5 million readers (which is more than Bookbub) and that they are adding a million a year.

Yet there is no deal newsletter and nowhere to sign up as a reader, so how is that number being calculated?

For a service which claims to have 5 million readers, the results reported by authors are infinitesimal to zero for such a large reader base. Which means there either isn't actually 5m readers or they have incredibly low engagement rates.

Hi Tilly

You have not shared what book you had which got zero results, your book genre, book length, book price. Please clarify

Now you are making completely wrong assertions

1) Bookbub has 11 million email subscribers and 3.5 million people on Facebook. we have 3 Million App Readers, 1.8 Million Twitter Readers, and 314,000 on Email. So they are bigger

2) This is patently false - No Deal Newsletter and No where to Sign up. The list above is of some of our blogs (also listed here: https://www.booksbutterfly.com/bookpromotion/how-it-works/#step3). Each has sign up bar at the top of the page. If you look at each post, after free books there are email sign up links everywhere

3) This is also completely made up nonsense - results reported by authors are infinitesimal to zero for such a large reader base

We have only 8% of books at $0.99 and $0 that miss the target. Vast majority of those authors are OK with store credit
1% to 2% miss by a lot. Even many of those authors are fine with store credit

We have only 7 disputes out of the last 2,700 promotion packages sold

You have a promotion from how long back? We know on the other thread an author shared a promotion from Mar 2016 that was for 10 guaranteed sales and got 6. That was for one book from 1.5 years ago for a 10 guaranteed sales promotion package. Taking that data point with your own data point and trying to make a general statement - results reported by authors are infinitesimal to zero for such a large reader base

is completely false and misleading

Please read the Guaranteed Results page which explains why some books miss - https://www.booksbutterfly.com/bookpromotion/bookmarketing/guaranteed-results/

 

[Guest]

Finally, there are false claims being made i.e.

A) There is no email sign up link. Please check the blogs above and you can see EACH has links at top of the page and also links in the posts itself (for most of the lists)

B) That the reader break up for 1 blog out of 100+ blogs, is indicator of our general readership. It's not. Blog Readers are just 118,000 uniques out of our 5.1 Million+ Readers. so taking 1 blog out of 100 for what is 2% of our reader base, and drawing extrapolations from that is completely wrong

C) That authors are not getting results. Again, we've worked with 7,000+ authors and sold 12,000 promotion packages. For the last 2,700 promotion packages sold there are only 7 disputes. Yes, 8% of books promoted at $0.99 and $0 miss. However, there is store credit and most authors are OK using store credit and running book again, or running some other book, and getting results to what the guarantee figure was

It's unfortunate if your book didn't do well. If it missed it's one of the 8% and there is store credit
If it got zero results then please share genre, book length, price so we can see the reason. You fall into the bottom 1% to 2% and the reason there is usually novella length or book free in the past or price over $1 or all three

D) For Reference, this is rough break up. If you actually go through the pages on the website all this is crystal clear

https://www.booksbutterfly.com/bookpromotion/bookmarketing/4-million-readers/

What do you get when you promote with Books Butterfly?

Reach our 2,838,231 Readers on Apps
Reach our 1,750,801 Twitter Readers
Reach our 310,890 Email Subscribers
Reach our 118,900 Website & Blog Visitors

You get an amazing combination of book promotion channels -

With 1.75 Million Readers on Twitter we are the #1 Twitter Book Promotion Company
With 1.35 Million+ Android Readers we are the #1 Android App Book Promotion Company
With 822,500+ Apple Readers we are the #1 Apple App Book Promotion Company
With 549,768 Windows Readers we are the #1 Windows App Book Promotion Company
With 310,890+ Email Subscribers we are a Top 5 Email Book Promotion Company
Our 20 Genre Blogs and 63 Sub Genre Blogs get 118,900+ Unique Visitors each Month

 

[Monique]

If after reading this thread you somehow still want to do business with BB, consider this refund policy. And note that you will only get a store credit (with rare exceptions) to use again for the service that just failed you.

Prorated Refund in Store Credit
If your book is in one of the 7% of promotions for $0.99 books and free books that miss, then you are entitled to a prorated refund in store credit provided

1) For $0.99 books, your book should never have been free in the past
2) Book should not have been run with Bookbub in the past. Exception: NY Times Bestselling Authors, USA Today Bestselling Authors, Box Sets at $0.99 if you let us know beforehand
3) No guarantee for books under 150 pages in length
4) No guarantee for books that are Children's Books or Young Adult Books or have a protagonist who is a Young Adult
5) Guarantee is ALWAYS a prorated refund in store credit
6) All sales and all downloads during the promotion are attributed to us. There are no exceptions
7) You did not change the price during the promotion. If you increase the price of a $0.99 book to above $1 during the promotion, the guarantee is void. If you increase the price of a free book during the promotion, the guarantee is void

 

[Guest]

Monique, thank you very much for sharing that


Firstly, 92% of books promoted at $0 and $0.99 hit the target, so 92% of the time you don't have to worry about store credit or terms.

For the 8% of books that miss, they usually miss for reasons stated on the Refund Policy page i.e. short story, novella, free in the past book being sold at $0.99, book price changed in the middle of promotion. Those are 100% not a good fit for our service. There is no guarantee for those cases

Secondly, there is a lot of hearsay on the forums. Reality is that there are only 7 disputes out of the last 2,700 promotion packages sold. So even if you are in the 8% of books that miss, most of the time store credit will get you the remaining results, or we'll find a resolution

You'll notice that a lot of the supposed 'bad results' are from years ago, or where authors are anonymous, and most don't share any graphs or results. Additionally, authors will not reveal critical details like - genre, book length, prices

Many of the complaints are from authors who had a novella that didn't do well, or a $4.99 book in a small genre like Childrenn's Books that didn't do well, and will not apply to your book. However, please do read Refund Policy and Terms

1) Authors are emailed terms via two separate emails before promotion so they are aware of terms

2) Every single page on the website (www.booksbutterfly.com) links to Terms page and to Refund Policy page

However, even if you forget to read Terms we email you terms so you are aware of terms

And yes, we stick to those Terms of Service. If you have a baseline of sales you can let us know beforehand and we can subtract that. Otherwise we only guarantee the total, as we want to avoid the situation (which 1% or 2% of authors try to bring up) that - I ran with 7 sites and yours is the only guaranteed site, so I'm going to attribute 100% of results to the other 6 sites and zero to you. These are the exact same authors who then spread misinformation on the Internet