[UKyankee]

Hello,

I have just received a Kindle Fire HD as a Christmas Present.

I use Tesco Online to order groceries which are then delivered.
I have tried to use the Kindle Fire HD to do this but every time I try I keep getting the message "Username or password" not known.

There is no problem with my Username and Password.

Is there a general problem or are there some settings I should look at.

Thanks for any advice.

Connie.

Ps Amazon Kindle CS couldn't advise why. 

 

[Morf]

The only thing I can comment is that Tesco Direct has been busier than a busy thing that's having a busy day all day today... 

I've had problems trying to get an order placed.

Could possibly be problems at their end, might be worth trying tomorrow.

 

[UKyankee]

Hello Morf,

Thank you for your reply.
I will try again.

I wasn't sure if I needed an "APP" to shop online at Tesco or not.

 

[Morf]

Sorry, can't help you with that, I'm not a Fire user.

 

[UKyankee]

Hi Morf,

It must have been as you suggested as I can now log in with no problems. 

Thanks for your help.