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Hi,

I have tried to ask Amazon this question but am not getting an answer

Is there a way to change from DRM to non-DRM without losing all your reviews? And have people done this and found there to be a significant change in their sales?

Also, is there an email address to write an email to KDP customer support without actually being logged into KDP and clicking on Help?

Thank you,
Richard
 

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I'm pretty sure I remember reading in the instructions and FAQ before uploading my book/ signing up that they can't/ won't change DRM to non-DRM and vice-versa. If you want to change your book(s) you'll have to unpublish entirely, probably.

So they probably aren't answering you because they've provided the answer in half a dozen places.

Dunno about the other two q's.
 
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