I was browsing Amazon and noticed that Imager by LE Modesitt was priced 14.13 for hardcover and 14.27 for kindle. I thought that was ridiculous and sent Amazon feedback an email telling them so. Within 30 minutes I had received an obviously stock reply simply telling me the price is based on the publishers list price. On rechecking the prices on-line though I saw they had already changed the hardcopy price to 17.13. Amazon may seem like they stonewall their customers sometimes but this shows they are at least paying attention to what we say.