I sent my old Kindle back last week once I knew I was completely satisfied with my replacement. Does Amazon let you know when they receive the returned item? I want to make sure they get it so that I don't get charged for a second unit!
I had mine replaced through warantee and got an email when my old one had been received and processed, including a "billing" breakdown which showed I wasn't being charged for the new one. It did take a while, though, so I'm assuming it has to go through some kind of inspection or something first.
I had my Kindle 2 replaced at the end of April and sent the broken one back. I haven't received an email notification that it was returned but until I saw this thread, I didn't even think about it. So I assume everything is okay.
Thanks everyone! Yes, I do have my tracking number, I made sure I got a receipt at the UPS store. I'm not really worried, was just curious as to how Amazon handled this.
Guess what? I got an email today! lol The email notified me that Amazon had received my returned kindle and that since they had sent me a replacement I would not be getting a refund. I guess it depends upon how the replacement was done on the CS end as to whether or not you get an email.
This is an older thread, you may not receive a response, and could
be reviving an old thread. Please consider creating a new thread.
Kindle Forum
A forum community dedicated to Amazon Kindle owners, authors, and enthusiasts. Come join the discussion about publishing, audio, troubleshooting, models, styles, reviews, accessories, classifieds, and more!