Called and told them my screen saver was 1/2 on 1/2 off. They could not reboot and neither could I. They asked if I dropped it and I said no, for fear of having to pay for another on. I received my new one and dropped it right out of the box. (I was excited). Same thing. Frozen screen saver. They're sending another and I swear I'll die if I drop. The reason I don't want a book cover (I have a case) is because to me it defeats the whole purpose of the one-handed feature. Anyone heard of a rubber protection? I'm putting my head in the oven.