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Discussion Starter #1
Hello, everyone!

I set up a Facebook page (http://www.facebook.com/pages/Golden-Erotic-Tales/466377936758468) for my Golden Erotic Tales series but I'm not sure I really understand how pages work!

My profile image does not show up when I comment on someone else's page. What am I doing wrong? I uploaded my cover photo and profile photo.

I tried purchasing a Facebook ad to start generating "likes" but Facebook shut it down stating that suspicious payment activity was detected and that their decision was final. I'm so confused. :'(
 

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I must be doing the same thing wrong, because my profile picture doesn't show up when I comment, either. It works just fine when I comment
from my regular facebook page, but my fan page - no.  ::)
 

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Sorry, can't offer advice as to where you're going wrong. I have an author page, but it's a bit of a mess and I have no idea how to tidy it up. Just replying to let you know that I was able to like your page.
 

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I'm not sure what is going on. I just liked your page and shared your page on my facebook page. (www.facebook.com/cynthiashepp)

When I shared it, your thumbnail came through. If you just started your page, it may have just taken time for the picture to catch up. You can try commenting on my page on the link to see if it now shows up.
 

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Make sure you are using the page AS the page, not your profile (for the sake of clarity, your "profile" is your personal FB page, your Page is your business page).

On the top of the page, very top and right, you'll see: button with your name, a little toggle button, home, the lock icon, and the gear icon. If you click that toggle button next to your name it should give you a drop down bar that says: "You are posting, commenting and liking as "Your Page Name". Click to change to "Your Personal Name."   (You may already see that second drop down bar if the little toggle is clicked already). Use that function to pick which "persona" you are commenting as. You the person, or You the page.

Your billing question could be a number of things on that ad:
Check your billing information and make sure you don't have a typo or something wrong on it.
Check your ad for TOS violations (sometimes having a call to action gets flagged, even "Click Like if you XYZ", and definitely if you have any erotica photos, etc.)
 

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Discussion Starter #6
Cynthia Shepp said:
I'm not sure what is going on. I just liked your page and shared your page on my facebook page. (www.facebook.com/cynthiashepp)

When I shared it, your thumbnail came through. If you just started your page, it may have just taken time for the picture to catch up. You can try commenting on my page on the link to see if it now shows up.
wow, thank you! I will "like" you back and comment.
 

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Discussion Starter #7
John Daulton said:
Make sure you are using the page AS the page, not your profile (for the sake of clarity, your "profile" is your personal FB page, your Page is your business page).

On the top of the page, very top and right, you'll see: button with your name, a little toggle button, home, the lock icon, and the gear icon. If you click that toggle button next to your name it should give you a drop down bar that says: "You are posting, commenting and liking as "Your Page Name". Click to change to "Your Personal Name." (You may already see that second drop down bar if the little toggle is clicked already). Use that function to pick which "persona" you are commenting as. You the person, or You the page.

Your billing question could be a number of things on that ad:
Check your billing information and make sure you don't have a typo or something wrong on it.
Check your ad for TOS violations (sometimes having a call to action gets flagged, even "Click Like if you XYZ", and definitely if you have any erotica photos, etc.)
I will give it a go! I wasn't going to post here because I felt completely dumb but man I'm so glad I posted. :-*
 

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John Daulton said:
On the top of the page, very top and right, you'll see: button with your name, a little toggle button, home, the lock icon, and the gear icon. If you click that toggle button next to your name it should give you a drop down bar that says: "You are posting, commenting and liking as "Your Page Name". Click to change to "Your Personal Name." (You may already see that second drop down bar if the little toggle is clicked already). Use that function to pick which "persona" you are commenting as. You the person, or You the page.
If you get into the settings of the page, you can set it so that you're always posting as the page (not your personal profile) when you're on your page. That's nice if, like me, you want to keep your personal and authorial Fb presences separate.

As for why the thumbnail doesn't show up when you post ... not sure. What does show up? The generic Fb head?
 

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Discussion Starter #9
to make things even stranger, when I click on "see all my notifications" I get taken to this notice:

Our systems have detected unusual payment activity on your account. As a security precaution, the payments functionality on your account has been disabled and all of your ads have been stopped. For more information, please contact us.

Click here to return to the Ads Manager

same thing for when I try to click on "use Facebook as my page."

I will probably need to give this some time. I suspect that Facebook shutting down my ad messed some things up.
 

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I wanted to keep all book related posts strictly to my author page too. I don't really want author posts lumped in with all my family and friends stuff. But I've recently discovered that you can't like another author page from your author page. You have to do it from your personal page, which means all their book related material goes there. Trouble is, if I want to like someone's page who's just liked me, I have to remember who it was then look them up on my personal page. A real screwy way to do things, I think.

I also can't figure out how to have both my link and my post show up when someone shares it. Just the link shows up without the post.

Joyce
 

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Joyce DeBacco said:
I wanted to keep all book related posts strictly to my author page too. I don't really want author posts lumped in with all my family and friends stuff. But I've recently discovered that you can't like another author page from your author page. You have to do it from your personal page, which means all their book related material goes there. Trouble is, if I want to like someone's page who's just liked me, I have to remember who it was then look them up on my personal page. A real screwy way to do things, I think.

I also can't figure out how to have both my link and my post show up when someone shares it. Just the link shows up without the post.

Joyce
You can like a page from your Author page. I do it all the time. Go under The Arrow next to message on the page you want to like. Under there is Like as Your Page. All your pages (if you have more than one like I do) will show up. Select the page you want to like another page with.

Also, to the OP: I'm not sure about your financial blip, hope that gets sorted out, but when you're on your page, at the top is a box called Voice. Make sure your Author Page is selected as the Voice to reply to anything as your page. I do this sometimes at Pixel of Ink. I'll leave a comment from my page instead of my profile.
 

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Joyce DeBacco said:
I wanted to keep all book related posts strictly to my author page too. I don't really want author posts lumped in with all my family and friends stuff. But I've recently discovered that you can't like another author page from your author page. You have to do it from your personal page, which means all their book related material goes there. Trouble is, if I want to like someone's page who's just liked me, I have to remember who it was then look them up on my personal page. A real screwy way to do things, I think.
You can like another PAGE from your page, but many authors use PROFILES instead of pages. Which they probably shouldn't, for a couple reasons. At any rate, profiles have to be friended, not liked, and you can't friend from a page. That might be the problem you're running into? What you're calling your "personal page" is probably your profile. Your author page is a separate thing you run from the foundation of the profile. You can run multiple pages from one profile.
 

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Discussion Starter #14
Thank you for all the replies! I had to email Facebook again because for some reason every time I try and change settings so that I'm posting as my page, it takes me to some weird notice about my disabled ad. I guess until it's fixed, I shall only be able to post and comment on other pages as the Facebook head. :(
 
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