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This from Lawrence Block. Well worth reading and I wish I could say I was surprised...

http://lawrenceblock.wordpress.com/2013/02/14/great-moments-in-contemporary-publishing/

Great Moments in Contemporary Publishing

This is just too good to keep to myself.

An independent bookseller I know landed a major bestselling author for a rare in-store signing. He got the word out, took advance phone and internet orders for signed copies, and called his sales rep at the publisher to make sure the books would reach him in plenty of time.

"You've ordered 450 copies," the rep told him. "I'm afraid we can only ship you 200."
 
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