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Has anyone lost preorder access at Amazon?

2295 Views 7 Replies 4 Participants Last post by  thewitt
If you do lose access, does it mean your existing preorders come down, or is it that you can't set them any new ones up for future books?

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G
No, you can continue with the one your doing, but after that they ban you for a year.
What about other preorders already live? Is everything cancelled if you miss your deadline
If you're 10 days out, you can upload the file you're working on and just mark it final. You can still upload a new file after the 10 day mark. However, 3 days out, you are not to upload anything. So, if you're looking at missing it by hours or a day, I would upload what you have, and then do another upload a day or two later. If you're already in that 3 day window though, you're screwed.

If you miss your pre-order deadlines, not only are you banned for a year, but everyone who bought that book is contacted, told that you missed your deadline, and all your pre-orders that were clicked in on that book are cancelled.

If you know for sure that there's no way you're making your deadline, you can write KDP and ask if it will affect your other books. My gut feeling is that it won't affect open pre-orders, just future ones, but I don't know for sure.
Sophrosyne said:
If you're 10 days out, you can upload the file you're working on and just mark it final. You can still upload a new file after the 10 day mark. However, 3 days out, you are not to upload anything. So, if you're looking at missing it by hours or a day, I would upload what you have, and then do another upload a day or two later. If you're already in that 3 day window though, you're screwed.

If you miss your pre-order deadlines, not only are you banned for a year, but everyone who bought that book is contacted, told that you missed your deadline, and all your pre-orders that were clicked in on that book are cancelled.

If you know for sure that there's no way you're making your deadline, you can write KDP and ask if it will affect your other books. My gut feeling is that it won't affect open pre-orders, just future ones, but I don't know for sure.
Just to clarify this- you can upload in the 3-10 day window, but you will still lose your preorder status for a year. I asked amazon about this because I found a typo and wanted to correct it, but they said to wait till release day and I could upload then (but everyone that previously bought the book will have the typo). I decided that it was small enough that I waited to upload.
That's new then. When I did my pre-order, I asked KDP if I could upload a new draft in the 10-3 day window, since I had fixed a small formatting problem, and they said it was fine, as long as it didn't cross into the 3-day period. Maybe too many people took advantage of that 7-day leeway.
Thanks for replies. Not under pressure at the mo, but did wonder how bad the penalties were just in case. And FWIW, I routinely make changes inside the 10 day window until the book becomes blocked for release. Better change that!  ???
Sophrosyne said:
That's new then. When I did my pre-order, I asked KDP if I could upload a new draft in the 10-3 day window, since I had fixed a small formatting problem, and they said it was fine, as long as it didn't cross into the 3-day period. Maybe too many people took advantage of that 7-day leeway.
I don't believe there is any restriction in the day 10 to day 3 window.

I uploaded my final book four times.

Once at day 10 as required, then three more times until it was locked out and no additional changes could be made 3 days out.

All of the changes were minor, some typos, back matter changes, and I added a foreword.

There is nothing in any of the written policies on the KDP website that says you cannot upload a new revision between day 10 and day 3. If they did not want you to do that, they would block it as they do from day 3 to launch day. They would not leave it up to interpretation and manual intervention with thousand of pre-orders in their system at any one time
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