[stevene9]

I just got my wife a Kindle. Now I can play music just fine on mine, but the exact same files will not play on hers. Alt P doesn't work, and in fact when I go to experimental, the play music option is greyed out. Am I forgetting to do something, or do I have a problem?

Steve

 

[cush]

Call or email Kindle Support?

Let us know, please.

 

[Leslie]

Are you sure you put the music files in the audible folder on her Kindle?

L

 

[stevene9]

I put the files in a Music folder on the SD card, exactly like I have on mine.

Steve

 

[Betsy the Quilter]

Have you tried your card?  Or checking to see if it recognizes the card?

Betsy

 

[stevene9]

Problem solved - she had put her favorite album Wicked (Broadway show) on the SD card I had previously purchased for her. This was ripped in MPG4 format, which her Ipod can read but the Kindle can't. It does read good old MP3s.

 

[Betsy the Quilter]

Aaaah, thanks for letting us know you resolved it!

Betsy

 

[Angela]