Help

380 Views 3 Replies 3 Participants Last post by Jena H, Jan 15, 2013

JTCochrane

Discussion Starter · Jan 15, 2013

Does anyone have an email address or suggestions on how to get in touch with B&N. Here is the situation. I went perma free with book 1 of my Max and the Gatekeeper series. It has now been about 2 months and it is still not up on B&N. I contacted smashwords and the resent it to B&N. I have a second series and made book 1 of it free a month and a week after the Max and the Gatekeeper series and it is up on B&N. The good news is that Amazon price matched with out it being on B&N. The bad news is, I know I am missing a big audience. Last month I actually sold copies of book 2 and 3 on pubit, so I'm assuming the people downloaded book one from smashwords directly and then bought the others on B&N.

Any help would be awesome.

Thanks.

Save

1 - 4 of 4 Posts

John Daulton

· #2 · Jan 15, 2013

[email protected]

That's the email at the bottom of the author dashboard for help.

Save

JTCochrane

Discussion Starter · #3 · Jan 15, 2013

John Daulton said:
[email protected]

That's the email at the bottom of the author dashboard for help.

Thanks for the reply.

I saw that as the two sequels I have are published through pubit, but I wondered about using it since I am using smashwords for book 1 to make it free.

Save

Jena H

· #4 · Jan 15, 2013

JTCochrane said:
Does anyone have an email address or suggestions on how to get in touch with B&N. Here is the situation. I went perma free with book 1 of my Max and the Gatekeeper series. It has now been about 2 months and it is still not up on B&N. I contacted smashwords and the resent it to B&N. I have a second series and made book 1 of it free a month and a week after the Max and the Gatekeeper series and it is up on B&N. The good news is that Amazon price matched with out it being on B&N. The bad news is, I know I am missing a big audience. Last month I actually sold copies of book 2 and 3 on pubit, so I'm assuming the people downloaded book one from smashwords directly and then bought the others on B&N.

Any help would be awesome.

Thanks.

Did you go to B&N directly, thru PubIt? Or did you just distribute to B&N via Smashwords? If PubIt, then the e-mail address sent by John Daulton is correct. If Smashwords, then go to the SW site and click the bar at the very, very top of your screen (labelled "Comments/question/customer support").

Save

1 - 4 of 4 Posts

This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.

Top Contributors this Month