Kindle Forum banner
1 - 4 of 4 Posts

·
Registered
Joined
·
735 Posts
Discussion Starter · #1 ·
Does anyone have an email address or suggestions on how to get in touch with B&N.  Here is the situation.  I went perma free with book 1 of my Max and the Gatekeeper series.  It has now been about 2 months and it is still not up on B&N.  I contacted smashwords and the resent it to B&N.  I have a second series and made book 1 of it free a month and a week after the Max and the Gatekeeper series and it is up on B&N.    The good news is that Amazon price matched with out it being on B&N.  The bad news is, I know I am missing a big audience.  Last month I actually sold copies of book 2 and 3 on pubit, so I'm assuming the people downloaded book one from smashwords directly and then bought the others on B&N.

Any help would be awesome.

Thanks.
 

·
Registered
Joined
·
8,175 Posts
JTCochrane said:
Does anyone have an email address or suggestions on how to get in touch with B&N. Here is the situation. I went perma free with book 1 of my Max and the Gatekeeper series. It has now been about 2 months and it is still not up on B&N. I contacted smashwords and the resent it to B&N. I have a second series and made book 1 of it free a month and a week after the Max and the Gatekeeper series and it is up on B&N. The good news is that Amazon price matched with out it being on B&N. The bad news is, I know I am missing a big audience. Last month I actually sold copies of book 2 and 3 on pubit, so I'm assuming the people downloaded book one from smashwords directly and then bought the others on B&N.

Any help would be awesome.

Thanks.
Did you go to B&N directly, thru PubIt? Or did you just distribute to B&N via Smashwords? If PubIt, then the e-mail address sent by John Daulton is correct. If Smashwords, then go to the SW site and click the bar at the very, very top of your screen (labelled "Comments/question/customer support").
 
1 - 4 of 4 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top