Really? That's a great trick. Now I'm going to have to go through my cupboards and test the desiccant properties of all my rices and grains. Thanks for the tip. I hope I never need it.kindlegrl81 said:And if Amazon won't do anything you can try putting it in a bowl of rice for a week or so and see if it starts to work after drying out. Rice has saved many electronics.
Sandpiper said:Call Kindle customer service (866) 321-8851. Be honest. Tell them your daughter had an accident. From what I continually read here, good chance they will send you a new one gratis -- or at least at a reduced price.
Repeating this, Contact Kindle Customer Service before you try anything else!Me and My Kindle said:All new Kindles come with a one-year warranty. Amazon usually ships out a replacement Kindle overnight -- within 24 hours -- at no charge. (They'll just ask that you mail back your original, non-working Kindle.) If you need more information about contacting Amazon's customer support, here's their main web page.
But basically, we hear lots of stories from satisfied Kindle owners about Amazon's customer service, and how quick they are to offer a replacement Kindle, no questions asked. So yeah, that's your best option.
I would NOT recommend opening the device -- it's not really designed to be able to do that easily and, while Amazon has been known to be very good about replacing for even accidents, they might not be quite so ready if YOU do damage after having done something like that intentionally.happyme said:I am not quite sure about Kindle. but this is how it works for electronic devices. Detach the battery ASAP. And, keep the cover open, place it on a piece of cloth and allow it to dry in the sun. That always helps me