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I have never once had a problem adding books to any of my kindles, but now I am. They are in the correct format (Mobi) and updated as well. It keeps saying "Cannot Copy Item, device may be disconnected" or something to that extent. Also when its plugged in it says whole thing is empty and it's far from being empty. Like no files, no pictures nothing.Did i waste my money buying a new kindle? My previous version no longer charged, something wrong with the port.
 

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I can't think of any reason why the same books you were able to add to a previous Kindle couldn't be added to the new one.

But it sounds like the problem is with the connection to your PC - you could try using a different cable and/or plugging it into a different USB port. If that doesn't fix it, I would suggest you contact Amazon - if you've only just bought the device and it's faulty they will replace it for you.
 
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