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I sent an email to KDP support earlier today (my time) about my book being free on other outlets and asked them to please permafree it on Amazon as well.
Link to the support contact page: https://kdp.amazon.com/contact-us
I chose: What is the problem? / Pricing & Royalties / Other
I provided links as well.
Here is our exchange:
This was answered in less than 24 hours, it seems to me it's better than reporting!
Hope this helps.
Link to the support contact page: https://kdp.amazon.com/contact-us
I chose: What is the problem? / Pricing & Royalties / Other
I provided links as well.
Here is our exchange:
Nathalie said:---- Original message: ----
Subject: Price change
Hello,
I wanted to let you know that my book NightmarZ: Parfait (ASIN: B00CJJP5NC) is free on other outlets, would it be possible to switch it to permafree on Amazon as well?
iTunes: [link]
Google Play: [link]
Kobo: [link]
Smashwords: [link]
Sony: [link]
Thanks!
Nathalie
I just checked my KDP reports, I got 2 free downloads so it works!KDP said:Hello Nathalie,
Thanks for writing to us and keeping us posted about the price of your title in the other website. We really appreciate your cooperation.
I've made the necessary changes in our system and can confirm that your title "NightmarZ: Parfait" is currently being available for free in our Amazon.com Kindle Store.
I hope this helps! Thanks for using Amazon KDP.
This was answered in less than 24 hours, it seems to me it's better than reporting!
Hope this helps.