I just called, too, and she was very pleasant. I didn't purchase the coverage since I still want to think about it. She, however, had me list it as a computer hard drive/storage.
She said that since I was within 30 days of originally purchasing it I was able to take advantage of the accidental coverage for an extra $25.00 if I wanted to. Now I'm up to $75 for 3 yrs.
I mentioned I had a code, and told her the TWTY... on the previous page of this thread. She said, "Oh, you already have something covered with us?" *gulp* No, I said, it was in a friends email. "Oh, she gave it to you?" *gulp!* Yup, says I. Can I use it? Well, she says, "those codes are sent out to current customers, but if you buy a plan with me now I'll give you $20% off anyway." Erk and whew.
We talked a bit cuz even @ 20% off it's $20. per year. Not bad, but I wanted to think about it. I asked her if I dropped it in the airport, or on the road, would it be covered? "Yes." I asked if I was drinking at a cafe and spilled my coke on it, would it be covered? "Yes." I asked her if one of my cats peed on it, would it be covered? "Well, that's tricky because that's a third party accident, so probably not." (FYI I have an old cat that sometimes can't hold it...) Also, she was very forthcoming in telling me that there's a $50. deductable for accidental damage. That brings an "event" up to $110. (the 60 for 3 yrs, and the 50 deductable amt. assuming it'll only happen once.)
They try to repair, but they don't replace (with new or refurb). If they can't repair, they send the initial purchase amount, and she said there's no depreciation, they send the original purchase price in full.
I'm not sure whether I'm going to get it, but if y'all do, be aware that if someone else accidentally damages, i.e. spills their coke, or drops it while holding it for you while you're busy showing it off
, then it's not covered. So, always make sure the accident is YOUR fault.
Before I post, three more questions come to mind. I'll check the site, but perhaps someone already knows...
1-what if it's stolen?
2-what if damage (accidental, hardware, stolen, etc) occurs outside the USA?
3-what if I'm in Europe and stupidly short it out. Is my accidental stupidity covered?
