Yesterday morning, of course on the advice of someone here, I tried to one-click a book, only to have Amazon tell me I needed to register my Kindle. Hmmm. That was odd. I had surely one-clicked the day before that, and the day before that, and, well, you get the idea. So I closed out the window, and tried again. Again, my name was there, but no Kindle registered to me. After a momentary panic where I could not find CS phone number, I got a very nice young man on the phone who was as perplexed as myself.
Before Kindle, I only actually bought from Amazon on occasion. Two previous times a couple of years ago, and the last being April of '08. It seems that somehow I ended up with four accounts attached to my email address. ?? I don't know either. I believe this last time I did change my password, but I was under the impression that, if you did change a password, the old account would then follow you with the new password (if that makes sense). It took quite a while for the young man to figure out what to do. We deregistered the other three accounts with non-Kindle related purchases. Amazon is not sure if it was something in their system or something I had done.
Regardless, all is well. I am happily one-clicking again. But I did learn one lesson: I wrote the customer service number on the Kindle box, put it in my cell phone, and made a note in my notepad on Kindle. My Kindle-911.
Before Kindle, I only actually bought from Amazon on occasion. Two previous times a couple of years ago, and the last being April of '08. It seems that somehow I ended up with four accounts attached to my email address. ?? I don't know either. I believe this last time I did change my password, but I was under the impression that, if you did change a password, the old account would then follow you with the new password (if that makes sense). It took quite a while for the young man to figure out what to do. We deregistered the other three accounts with non-Kindle related purchases. Amazon is not sure if it was something in their system or something I had done.
Regardless, all is well. I am happily one-clicking again. But I did learn one lesson: I wrote the customer service number on the Kindle box, put it in my cell phone, and made a note in my notepad on Kindle. My Kindle-911.