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· Super Moderator
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jkeith0919 said:
I bought my Kindle at Target & the first one had problems. I called KCS & they did offer to replace it but told me I would most likely get a refurb because I did not buy from Amazon. So they will replace it, you might get a refurb though.
Amazon's usual policy is to replace it with a new unit if it's within the first 30 days. After all, you could simply return it and rebuy it during that time. After 30 days, they routinely replace it with a refurbished unit unless there are none available.
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