I have received my new Kindle 2. What a grand disappointment!!! This is an update from the message I posted on Amazon as well.
First, I was absolutely stunned to learn that all of the magazines and newspapers I've saved over several months, with annotations, highlights and bookmarks related to my work, etc. would be LOST because Amazon did NOT provide any migration path to retain such material. Despite that I paid for all of it, Amazon didn't think about how I could retain it when I updgraded/migrated to the Kindle 2? Nobody thought about how the customer could retain what he already bought? For those of you in the same boat, say goodbye to all of that material because the newspapers and magazines that I also paid for DO NOT TRANSFER.
I would think that somebody would understand that I decided to retain those materials for a reason. I NEVER would have imagined that for those upgrading, all of that would be lost. Would anyone ever buy a new computer if they had to give up certain categories of content that simply could not be transferred to the new computer? I don't think so.
To add further insult, I only discovered in a newspaper review of the Kindle 2 that the memory card is not longer used. I also discovered today that there is also NO MIGRATION PATH to save those documents either, and transfer them to the Kindle 2. One person suggested copying them to the computer and transferring them via email at $.10/each. What format would they be in? Would the newspapers and magazines all be in PDF? Can they be transferred while retaining their format? Apparently not, so everything that isn't a book that is on the memory card - Adios!!
UPDATED:
Following a variety of suggestions on the Amazon boards, here's the latest, sadly confirming my earlier points. Many people made good, logical suggestions but probably haven't tried them. So, I hooked up the USB to Kindle 1 and transferred my newspapers and magazines to a folder on my desktop. I then connected the Kindle 2 via USB and transferred over a sampling to see if this simple approach would work.
Alas, the files did show up. The newspaper and magazines showed up by date going back sometime and I was quite encouraged . . . until I tried to open them, at which time IN EVERY SINGLE CASE, I got this message:
"The selected item could not be opened. If you purchased this item from Amazon, you can try redownloading the item from Archived Items in Home. For additional help, please call Kindle Customer Service . . . ."
I was still optimistic when I saw on the home page the category "Periodicals: Back Issues (24)", along with the most current issue of, say, Fortune magazine. I first went to the latest Fortune issue, and got the identical message above. I then ventured to the "Periodicals: Back Issues", found the 24 issues and when I tried to open any of them, ALSO got the identical message.
So, to our collective chagrin, it appears that Amazon Customer NON-Service was right. It can't be done.
It's still mind-boggling that I can't keep subscriptions I've paid for.
Other ideas?
First, I was absolutely stunned to learn that all of the magazines and newspapers I've saved over several months, with annotations, highlights and bookmarks related to my work, etc. would be LOST because Amazon did NOT provide any migration path to retain such material. Despite that I paid for all of it, Amazon didn't think about how I could retain it when I updgraded/migrated to the Kindle 2? Nobody thought about how the customer could retain what he already bought? For those of you in the same boat, say goodbye to all of that material because the newspapers and magazines that I also paid for DO NOT TRANSFER.
I would think that somebody would understand that I decided to retain those materials for a reason. I NEVER would have imagined that for those upgrading, all of that would be lost. Would anyone ever buy a new computer if they had to give up certain categories of content that simply could not be transferred to the new computer? I don't think so.
To add further insult, I only discovered in a newspaper review of the Kindle 2 that the memory card is not longer used. I also discovered today that there is also NO MIGRATION PATH to save those documents either, and transfer them to the Kindle 2. One person suggested copying them to the computer and transferring them via email at $.10/each. What format would they be in? Would the newspapers and magazines all be in PDF? Can they be transferred while retaining their format? Apparently not, so everything that isn't a book that is on the memory card - Adios!!
UPDATED:
Following a variety of suggestions on the Amazon boards, here's the latest, sadly confirming my earlier points. Many people made good, logical suggestions but probably haven't tried them. So, I hooked up the USB to Kindle 1 and transferred my newspapers and magazines to a folder on my desktop. I then connected the Kindle 2 via USB and transferred over a sampling to see if this simple approach would work.
Alas, the files did show up. The newspaper and magazines showed up by date going back sometime and I was quite encouraged . . . until I tried to open them, at which time IN EVERY SINGLE CASE, I got this message:
"The selected item could not be opened. If you purchased this item from Amazon, you can try redownloading the item from Archived Items in Home. For additional help, please call Kindle Customer Service . . . ."
I was still optimistic when I saw on the home page the category "Periodicals: Back Issues (24)", along with the most current issue of, say, Fortune magazine. I first went to the latest Fortune issue, and got the identical message above. I then ventured to the "Periodicals: Back Issues", found the 24 issues and when I tried to open any of them, ALSO got the identical message.
So, to our collective chagrin, it appears that Amazon Customer NON-Service was right. It can't be done.
It's still mind-boggling that I can't keep subscriptions I've paid for.
Other ideas?