[spower001]

My kindle fire 10 is 2 years old. I use it to read everyday! It has all of a sudden stopped charging. There is only 9% left on the battery so I can't do a factory reset. I have tried all different cables and methods of charging. Nothing works.

Is there anything else I can do/try??

Thanks. I am lost without it 

 

[Ann in Arlington]

My guess is the charging port has gone bad. I know of no way to fix that.

But ... contact Amazon ... while they'll likely not replace it as it's over a year old, you may be able to still do some sort of trade for a newer device. Doesn't hurt to ask.

Good Luck.

 

[spower001]

I opened it up and didn't see anything obvious......guess its a brick now 

I contacted Amazon, they are giving me 30% off a new one. I love the kindle but the new one will be my 3rd. 1st one had a power button issue, now a battery/charging issue. What next? Time will tell I guess.......