So, I was using my Oasis today and noticed I couldn't get the brightness to pop up. Upon further poking at the screen, it appears the screen has become unresponsive. I restarted it several times to no avail. I'm at a loss at what to do because I bought a Merlot from Best Buy. And of course, they're sold out in all colors. So, I'm guessing I won't get a replacement. And it's a Merlot too, so I won't get one from Amazon until at least July. I'm just wondering if this has happened with anyone else. I'm extremely upset because I was planning on taking it with me on my 2 week trip next week. I don't even have a backup Kindle to use. I'm just lost now.