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Discussion Starter · #1 ·
Yes. You read that right. My brother sat on my kindle (I have a second generation one). The top portion of the screen (where you can see the book title, battery life bar, etc), is broken. I can still read the text, but the the top portion is grayed out.

I'm thinking it might be time to invest in the newer model. Do you think that the new changes that have come out since the second generation are worth the buy?
 

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Discussion Starter · #5 ·
Ann in Arlington said:
Contact Kindle Customer Support.

If it's still under warranty they might offer to replace it with a refurbished model, even though they'd not be required to since it wasn't a 'product defect'.

If it's not under warranty, they probably would not replace it, but might offer a discount on a refurbished K2 or maybe even a new K3. It's worth it to ask.
It's definitely no longer under warranty, but maybe I can contact customer support. Thanks for the tip! :D
 
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