Hello,
This thread is for everyone who saw or helped with my earlier thread. She has been very apologetic, made a full apology, and now realizes exactly how wrong what happened was and has taken full responsibility and removed the review. It was written by someone else that she used to let use her account (not that it excuses it, I know, but it makes me feel less betrayed).
As I said multiple times on the thread, she was very professional and very good to work with for the entire process until this one mistake. I think we all know we can make mistakes, the important thing is how someone reacts to them, and I wanted to update and say that because of how she responded to this with maturity and humility, I am going to finish working with her, and can once again recommend the same to others. I made a mistake in starting a thread I couldn't then delete once I was happy again.
She assures me nothing like this will happen again, and I believe her. Her work speaks for itself on her website, and anyone is welcome to contact me for a referral if they would like to know more. I really do feel this was just an oops moment for her and I would like to stand behind her again.
Thanks,
Robin