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Discussion Starter · #1 ·
Hello,
This thread is for everyone who saw or helped with my earlier thread.  She has been very apologetic, made a full apology, and now realizes exactly how wrong what happened was and has taken full responsibility and removed the review.  It was written by someone else that she used to let use her account (not that it excuses it, I know, but it makes me feel less betrayed).

As I said multiple times on the thread, she was very professional and very good to work with for the entire process until this one mistake.  I think we all know we can make mistakes, the important thing is how someone reacts to them, and I wanted to update and say that because of how she responded to this with maturity and humility, I am going to finish working with her, and can once again recommend the same to others.  I made a mistake in starting a thread I couldn't then delete once I was happy again. 

She assures me nothing like this will happen again, and I believe her.  Her work speaks for itself on her website, and anyone is welcome to contact me for a referral if they would like to know more.  I really do feel this was just an oops moment for her and I would like to stand behind her again.

Thanks,
Robin
 
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robin_hart said:
It was written by someone else that she used to let use her account (not that it excuses it, I know, but it makes me feel less betrayed).
I'm glad everything worked out, but I honestly don't buy her excuse for a minute. This sounds very much like the typical teenager attempting to blame someone else. "Honest, mom! Those beer bottles aren't mine! I let Sam borrow the car and he must have done it."

You did NOT make a mistake in starting that thread. You did nothing wrong. You seem to be a very kindhearted person. Don't allow your natural kindness to make you feel guilty when you were 100% correct to question the behavior and seek advice.
 

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Discussion Starter · #3 ·
I know that's how it sounds, and I hesitated about posting an update because I knew people would see it as an excuse.  But I believe her.  I have had the comment that I can be softhearted, but Chri went above and beyond for me as an artist up until this, so I would say she's pretty kindhearted too.  But more important, I think, is the fact that she took responsibility and remedied the issue.

I don't regret asking for help here.  The kindleboards authors have been such a source of help for me as a brand new author, and I never feel to be shocked by the generosity and support here.  Julie, while I wouldn't make the mistake of calling you 'nice', I would say you are definitely one of the voices we new authors listen to keenly if we are smart.
 

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I don't believe it, either, but all that matters is that you're pleased with the resolution to the problem. If she was the one who did it, then she obviously won't do it again. If she didn't write the review, then perhaps she won't let others have access to your copyrighted material in the future. File security is a very important issue; allowing others access is a big no no.

If you're happy, I'm happy. :)

(Edited to fix mistakes made while typing on a phone.)
 

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I saw your thread and was horrified. Glad it worked out. While I'm a little suspicious of her response too, it's good to see that you're happy. That's the main thing.
 

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Bards and Sages (Julie) said:
I'm glad everything worked out, but I honestly don't buy her excuse for a minute. This sounds very much like the typical teenager attempting to blame someone else. "Honest, mom! Those beer bottles aren't mine! I let Sam borrow the car and he must have done it."

You did NOT make a mistake in starting that thread. You did nothing wrong. You seem to be a very kindhearted person. Don't allow your natural kindness to make you feel guilty when you were 100% correct to question the behavior and seek advice.
+1
 
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