Joined
·
509 Posts
I even tried leaving it charging over night. Any suggestions would be appreciated.
Then it sounds like there is a problem. . . Kindle CS may be able to help, even if the device is out of warranty. Definitely give them a call -- contact information is in a post at the top of the Tips, Tricks, and Troubleshooting board.geniebeanie said:No light goes on and it is plugged in the wall. The same charger charged my little kindle with specials. It does not work on the fire. I am wondering if I should change the battery?
If the device is under warranty, for sure! If not, they may or may not replace it free. . . . . .they are not required to, but depending on the problem sometimes do. At the least, I bet they'll offer a discount on a new device.Madeline said:I had this problem with my Keyboard Kindle. It worked fine for a while, but then just stopped charging. When the battery ran out, it would then not turn on.
I called Amazon CS. They overnighted me a Fed Ex shipping label and a box, I put it in the box and dropped it off at Fed Ex. In two days, a replacement Kindle arrived at my door.
Call them. They'll take care of it for you. For free.
They gave me an excellent discount on a Fire when GS's two year old KK went kaput. I could have gotten a discount on a new Kindle but for a teenager, the Fire was a better choice.Ann in Arlington said:If the device is under warranty, for sure! If not, they may or may not replace it free. . . . . .they are not required to, but depending on the problem sometimes do. At the least, I bet they'll offer a discount on a new device.