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Discussion Starter · #1 ·
Hi
I bought a new Kindle, I charged and tried to power on. Since then I am getting an unresponsive screen. Nothing comes up and see the same kindle standard image. I tried all the steps like holding the power button for 20 seconds to reset. Still no luck. I am attaching the image of the screen. Any idea what can I do?Link to the image ---> http://twitpic.com/53iv90

Please advice, feeling so bad for not being to able to use the new kindle even a single time :(
 

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Discussion Starter · #6 ·
Thanks people for the help.

I tried ways suggested by you, nothing seemed to help. I made a call to customer support center, and they said it must be a problem with screen and have agreed to replace with a newer Kindle. Hopefully the new one should be good..
 
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