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Newby issues

565 Views 3 Replies 3 Participants Last post by  60865

I've been having a crazy thing with All romance. I registered and received an email giving me the green light.
I tried to log in to upload my book and I can't get in, I've been emailing them back asking for help but I'm not getting any answer. Did anyone experience the same issue ?

I also tried preparing a book to upload on ibooks ... can't figure it out ...

Maybe this is not my day ... or maybe it will be if some of you come and like my facebook page so can pass the 30 likes step and start doing some promotion

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Your password should be in the first confirmation email from AllRomance. Double-check you're using the right email acct and password that you used to request the account.

As for ibooks, I don't know.
Did you log in as a publisher, cause there's a separate log-in for authors?

In my experience, uploading can sometimes be a bit sluggish at ARe, particularly for bigger files. But I only had problems uploading a book once and customer service was very helpful.
Thank you both for your answers.
Yes I have been using the info that was sent to me in the initial email and even took a screen shot to email back to them with the error message ... I tried with authors and with publishers ...
I hope they get back to me, if they do I think I'll publish with itunes with them and avoid to figure out how to make it work.
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