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Discussion Starter · #1 ·
Hi,

I got a Kindle for my birthday recently. I bought and downloaded about 15 files to my kindle, and left it plugged in all night to recharge. However, now when I turn it on, the index file says "No files to display." When I go to my settings page it tells me that 0 mb are available of kindle internal memory (I do not have an SD card.) But I know that I have only a few files on here. Does anyone know what could be wrong?

Desperately confused -- I've never been able to get my kindle to work right!

Amy
 

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Discussion Starter · #6 ·
Thanks all! The reset seems to have done the trick -- it's working properly again, at least for the most part. But I will answer all the clarifications anyway (just in case they're useful to anyone else who comes across this thread): Yes, the files in question were all books, bought from Amazon and downloaded via WhisperNet. (I had also at one earlier point transferred files from my computer, used them on the Kindle, and later deleted them; that all seemed to work fine.) Nope, there was no power outage, and if there were storms I don't remember them. Yes, I was using the charger that came with the Kindle, not a 3rd-party charger. Yes, the files had at one point shown up properly in the menu -- and I still can't explain why they vanished, why I suddenly got the message that there were no items to display; why it said there was no memory, or why I got an e-mail from Amazon titled "Your Amazon.com Kindle is out of memory space." However, whatever caused the problem, the reset seems to have fixed it. My only worry is that the settings page is now telling me I have 72 MB available, which sounds low to me, given that I still have relatively few files on it (about 5 whole books and 4 samples). But in any case, thanks everyone!
 

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Discussion Starter · #9 ·
In the end, the second problem, the "missing memory", turned out to be a classic "oops, I'm dumb" kind of thing. When I followed Susan's suggestion and looked at the files, it turned out a big chunk of Kindle memory was being taken up by some audiobook mp3s I had (manually) transferred to the Kindle and forgotten about. That explains why when I looked under Settings it told me that my memory was so low. It doesn't explain the original problem -- why I was getting the message that my memory was *full*, since there still should have been about 72 MB unused, and why it said "no files to display" when I turned it on, or why a reset fixed *that* problem. But at least it means that the reset did totally fix the problem; now that I've deleted the audiobook files, I should go back to having a mostly-available memory again. Thank you all so much for your help!
 
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